20 beste vacatures voor de functie van customer service representative in 's gravenzande, zh (nieuwe medewerkers gezocht)

Customer Success Representative
Solera —Den Haag
- Fulltime
- Engels
- Analytisch vermogen
- Continue verbetering
Sales Representative – Ireland (Irish) Market – Full-Time
MobileSentrix EU —Gemeente Rotterdam
- € 2.800 - € 3.800 per maand
- Fulltime
- Verkoopervaring
- Engels
- Reiskostenvergoeding
Snel solliciteren
Customer Service Representative
Olenex Holdings B.V. —Rotterdam
- Fulltime
- Hybride werken
- Microsoft Outlook
- ERP systemen
- Engels
Customer Service Representative
Lineage Logistics —Rotterdam
- Fulltime
- Engels
- Magazijn
- Communicatieve vaardigheden
Territory Manager Companion Animals
CEVA Animal Health, LLC —Naaldwijk
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
15 uur
Customer Service Representative 1
Solera —Den Haag
- Fulltime
- Engels
- Communicatieve vaardigheden
Sales Representative Value-Add-Products, Europe
Alcoa Corporation —Rotterdam
- Fulltime
- Verkoopervaring
- Salesforce
- Analytisch vermogen
Territory Manager Companion Animals
Ceva —Naaldwijk
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snel solliciteren
19 uur
Sales Representative
Burckhardt Compression AG —Schiedam
- Microsoft Office
- Bachelor
- Bedrijfsadministratie
Customer Service Medewerker
Culligan Nederland B.V. —Zoetermeer
- Microsoft Office
- ICT
- Communicatieve vaardigheden
Snel solliciteren
Sales Representative M/F
PETIT FORESTIER NEDERLAND —Rotterdam
- Fulltime
- Verkoopervaring
- Salesforce
- Engels
Snel solliciteren
Dutch-speaking Customer Service Representative - Relocate to Spain
Next Job Abroad —Den Haag
- Weekendbeschikbaarheid
- Hybride werken
- Computervaardigheden
- Engels
- Verhuisvergoeding
Snel solliciteren
9 dagen
Customer Service Representative German Speaking
Coolblue —Rotterdam
- € 15 per uur
- Parttime
- Flexibele werkuren
7 dagen
Customer Service Representative Control Tower
De Rijke Group —Spijkenisse
- Vanaf € 3.631,60 per maand
- Online sollicitatie
- Administratieve ervaring
- Bachelor
- Stage
- Reiskostenvergoeding
Snel solliciteren
Customer Service Representative
Patrans —Den Hoorn
- Fulltime
- Administratieve ervaring
- Magazijn
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
1 dag
Business Development Representative
cleversoft —Den Haag
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
- Flexibele werkuren
Customer Support Representative
MSTS Tolls —Rijswijk
- Fulltime
- CRM-systemen
- Microsoft Excel
- Microsoft Outlook
EMEA Sales Operations Manager
Culligan —Breda
- Microsoft Excel
- Verkoopervaring
- Salesforce
9 dagen
Freelance Sales Representative (f/m/x) – Solar Service (Rotterdam/ Zuid-Holland)
Otovo —Rotterdam
- Parttime
- Hybride werken
- Verkoopervaring
- Bachelor
- Organisatorische vaardigheden
Snel solliciteren
Account Executive
Jitterbit —Rotterdam
- Fulltime
- Thuiswerk
- Salesforce
- Bachelor
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service representative in 's gravenzande, zh

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Customer Success Representative

Solera -
Den Haag

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Engels
Analytisch vermogen
Continue verbetering
Veiligheid
Klantenondersteuning
Communicatieve vaardigheden

Volledige vacaturetekst

As a Senior Customer Success Agent at Digidentity, you play a critical role in ensuring customer satisfaction, successful onboarding, and long-term customer success. Based in The Hague, Netherlands, you act as a senior point of contact for customers and as a subject-matter expert within the Customer Success team.

You are responsible for supporting and coordinating the onboarding of new (including enterprise) customers, guiding them from contract handover through successful adoption of Digidentity solutions. In addition to handling complex customer enquiries, you proactively identify risks and improvement opportunities, contribute to process optimisation, and support the continuous development of the Customer Success function.

You work closely with Sales, Product, Engineering, and Operations to ensure a smooth and consistent customer journey from onboarding through ongoing support.

Responsibilities

Provide prompt, professional, and high-quality customer support via phone, email, and chat, handling both standard and complex enquiries.
Own and support the onboarding of new customers, including enterprise customers, ensuring a structured handover from Sales to Customer Success.
Act as the primary point of contact during onboarding, guiding customers through setup, verification flows, and initial usage of Digidentity solutions.
Take ownership of escalated or complex customer cases and coordinate resolution with internal teams to ensure timely outcomes.
Monitor onboarding progress and customer health indicators, proactively identifying risks, delays, or adoption challenges.
Maintain accurate and detailed records of customer interactions, onboarding milestones, and outcomes in CRM and ticketing systems.
Mentor and support junior Customer Success Agents, sharing knowledge, best practices, and product expertise.
Contribute to the continuous improvement of onboarding processes, internal documentation, and service quality standards.
Ensure all customer interactions comply with company policies, security requirements, and data protection regulations.

Requirements

Vocational/university of applied sciences (HBO) level of thinking and working.

Several years of experience in Customer Success, Customer Support, or a related role, preferably in a technology, SaaS, or identity/security environment.

Proven experience supporting customer onboarding and managing complex customer journeys.

Excellent written and verbal communication skills in English and Dutch.

Strong analytical and problem-solving skills, with a proactive and ownership-driven mindset.

Ability to work independently while collaborating effectively with cross-functional teams.

Experience working with CRM and ticketing systems.

Nu solliciteren

Verfijn je zoekopdracht

customer service representative vacatures in 's gravenzande, zh

Customer Success Representative

Sales Representative – Ireland (Irish) Market – Full-Time

Customer Service Representative

Customer Service Representative

Territory Manager Companion Animals

Customer Service Representative 1

Sales Representative Value-Add-Products, Europe

Territory Manager Companion Animals

Sales Representative

Customer Service Medewerker

Sales Representative M/F

Dutch-speaking Customer Service Representative - Relocate to Spain

Customer Service Representative German Speaking

Customer Service Representative Control Tower

Customer Service Representative

Business Development Representative

Customer Support Representative

EMEA Sales Operations Manager

Freelance Sales Representative (f/m/x) – Solar Service (Rotterdam/ Zuid-Holland)

Account Executive

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service representative in 's gravenzande, zh

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