20 beste vacatures voor de functie van technical support in amsterdam, nh (nieuwe medewerkers gezocht)

Application Support
Tony's Chocolonely —Amsterdam
- € 46.000 - € 57.000 per jaar
- Fulltime
- Hybride werken
- ERP systemen
- ICT
- AI
Snel solliciteren
13 dagen
Technisch Support Specialist
Zonnefabriek —Amsterdam Oost
- € 2.600 - € 3.700 per maand
- Parttime
- Verkoopervaring
- Engels
- Kantoor
- Kosteloos parkeren
- Productkorting werknemers
Snel solliciteren
Technical Customer Support Consultant – Fluent Spanish and English speaker
IDEXX —Hoofddorp
- Fulltime
- Spaans
- Troubleshooting
- Engels
12 dagen
Operationele Hardware & Support Specialist
Axxicom Airportcaddy —Schiphol
- € 3.500 - € 5.000 per maand
- Parttime
- Azure
- Kantoor
- ICT
- Kosteloos parkeren
- Reiskostenvergoeding
6 dagen
Technology Analyst - EUC , Windows OS - Venlo, Netherlands
Infosys —Amsterdam
- Azure
- Windows
- Microsoft Office
Technical Field Operations
Milestone Technologies, Inc. —Amsterdam
- Kantoor
- Windows
- ICT
Teamleider Technical Support #1060
Q-Park Nederland —Amsterdam
- € 3.907,10 - € 5.581,57 per maand
- Online sollicitatie
- Hybride werken
- Leidinggevende ervaring
- Bachelor
Snel solliciteren
Customer Experience Internship
Convious —Amsterdam Centrum
- Horeca-ervaring
- Engels
- Bachelor
Snel solliciteren
Customer Support Consultant - Order Management (WLO) – German and English speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
7 dagen
Onboarding Specialist
Effectory —Amsterdam Centrum
- € 35.000 - € 45.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Bachelor
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
2 dagen
Werkplekbeheerder
Infomedics —Almere
- € 3.200 - € 4.000 per maand
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren
10 dagen
Customer Service Account Representative Scandinavia / Nordic - Swedish, Norwegian or Danish Speaking
Intralox —Hoofddorp
Senior Servicedesk / Field Engineer medewerker
Xinno BV —Amsterdam Zuid
- € 2.900 - € 3.800 per maand
- E-mail
- Azure
- Kantoor
- Windows
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
11 dagen
Customer Service Operational Representative - EMEA
Intralox —Hoofddorp
- Hybride werken
- ERP systemen
- Engels
- Continue verbetering
- Reiskostenvergoeding
- Zorgverzekering
Technische Support Specialist Italië
MyParcel —Hoofddorp
- € 2.915 - € 3.770 per maand
- E-mail
- Engels
10 dagen
Junior Supportmedewerker
Enreach —Almere
- Fulltime
- Hybride werken
- Analytisch vermogen
- ICT
- Communicatieve vaardigheden
2 dagen
Customer Success Manager - Enterprise
Effectory —Amsterdam Centrum
- € 52.000 - € 63.400 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Meewerkstage IT Servicedesk
Alliander —Haarlem
- € 550 per maand
- Agile
- ICT
- Stage
Technical (layout) Support Engineer
Meyn —Oostzaan
- € 3.997 - € 6.241 per maand
- Parttime
- AutoCAD
- CAD
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Flexibele werkuren
10 dagen
Interim Lead Technical Support
Studytube —Amsterdam
- Parttime
- Hybride werken
- Engels
- Communicatieve vaardigheden
Snel solliciteren
5 dagen

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Application Support

Tony's Chocolonely -
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime
€ 46.000 - € 57.000 per jaar
13 dagen geleden

Kwalificaties

Supplychain
ERP systemen
Technische hulp
ICT
AI
Associate degree
Helpdesk

Volledige vacaturetekst

Why we are here
Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand. Through Tony's Open Chain (TOC), mission allies like Albert Heijn, Ben & Jerry's, Jokolade, and Aldi have embraced a fairer, more transparent supply chain for their chocolate too.

What you will do
As our Application Support, you act as the first point of contact for all IT questions across Tony’s global community, making this a highly visible and impactful role. You investigate, solve, and route IT tickets using Halo, ensuring everyone can work smoothly and effectively. You take ownership of the service desk by bringing structure, improving documentation, and helping Tony’s move toward a more self-service way of working. You work independently while staying closely connected and supported by colleagues and support partners across the business. In your first months, you will focus on getting up to speed with Tony’s way of working and with time help with strengthening processes, improving service levels, and exploring how AI can support the service desk. Over time, you help elevate the desk so you can focus more on complex and value-adding challenges.

All wrapped up

Act as the first point of contact for all IT tickets, resolving issues directly or routing them effectively across support layers
Manage and structure the ticket backlog in Halo, ensuring SLA adherence and clear communication
Build and continuously improve documentation and the IT knowledge base to enable self-service
Identify recurring issues and translate them into structural improvements and long-term solutions
Collaborate with internal IT colleagues and external partners to improve service quality and user experience
Explore and implement opportunities to use AI and smarter ways of working within the service desk

Our new flavor

You bring relevant experience in application or technical support (e.g. ERP, CRM or similar environments) and a basic technical foundation
You are a strong communicator, a great listener, and naturally approachable and service-minded
You work in a structured way and enjoy problem-solving with clarity and ownership
You have a genuine curiosity for IT applications and a strong motivation to keep learning and improving
You are comfortable working independently in a role without direct peers while staying connected across the organization
You have familiarity with ITSM principles and tooling (Halo is a plus) and solid documentation skills
We are all about being more in person than apart; this means we offer flexibility but see each other in the office on average 3 days a week. More is fine too!
Believe wholeheartedly in Tony’s purpose. You live our core values: outspoken, in it together, entrepreneurial, raise the bar and makes you smile.

Our benefits (the icing on the cake)

At Tony's you will get the opportunity to be part of something extraordinary; first and foremost, by making real impact in the world but also enjoying the nice benefits we provide as you help us succeed. We’re dedicated to enabling all Tonys to grow and develop their careers and therefore we offer training programs, regular feedback cycles, coaching and a generous L&D budget. We also offer a wide range of additional benefits, including a luxurious vege-lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events and unlimited chocolate. But we also know chocolate won’t cover the bills, so we’ve made sure your salary is just as rewarding, for this role that means a salary between EUR 46-57k on a yearly basis, including holiday pay.

At Tony's we are convinced that diversity of thought, background and perspectives will make us stronger (...just like the different flavors of our chocolate assortment). Our mission is founded on principles of equity and justice, and we are actively seeking candidates who bring new perspectives and life experiences, especially from underrepresented groups. We look forward to your application!

Snel solliciteren

Verfijn je zoekopdracht

technical support vacatures in amsterdam, nh

Application Support

Technisch Support Specialist

Technical Customer Support Consultant – Fluent Spanish and English speaker

Operationele Hardware & Support Specialist

Technology Analyst - EUC , Windows OS - Venlo, Netherlands

Technical Field Operations

Teamleider Technical Support #1060

Customer Experience Internship

Customer Support Consultant - Order Management (WLO) – German and English speaker

Onboarding Specialist

Werkplekbeheerder

Customer Service Account Representative Scandinavia / Nordic - Swedish, Norwegian or Danish Speaking

Senior Servicedesk / Field Engineer medewerker

Customer Service Operational Representative - EMEA

Technische Support Specialist Italië

Junior Supportmedewerker

Customer Success Manager - Enterprise

Meewerkstage IT Servicedesk

Technical (layout) Support Engineer

Interim Lead Technical Support

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in amsterdam, nh

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