We build the technology that powers the experience economy. From theme parks and zoos to major entertainment venues, we provide the platform that connects online ticket shops, self-service kiosks, and POS terminals into one unified system. We help venue operators simplify their daily operations, better understand their data, and directly increase their revenue.
General profile:
To be successful in this role, you should be driven, assertive, and committed. And fun! (Being fun is important) It will also require good organisational skills, self-motivation, and a lot of hard work. But if you’re up for a challenge, you are going to LOVE IT!
You will work on:
- Assisting the Support & Customer Experience Team Lead with process improvement projects to prepare for our partners’ high season in Summer 2026.
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Supporting the merging of all knowledge sources into a single, centralised, AI-powered platform.
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Helping align documentation structure, tone of voice, and accessibility across teams.
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Regularly reviewing partner ticket shops to ensure accuracy, conversion optimisation, and strong revenue performance.
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Handling ad-hoc tasks whenever required.
We are looking for you if you:
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Have a background in hospitality/ leisure and/or economics/ business administration.
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Nice to have: Technical background, IT studies
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Have excellent time management and organisation skills
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Are fluent in English
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Nice to have: You can speak one additional language (German, Dutch, or French)
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Have a high level of energy with a can-do attitude
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Are a natural problem solver with attention to detail
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Available for a minimum period of 5-6 months full-time
Keep in mind: Your school must be able to provide you with the contract for us to be able to take you in.
Why join Convious:
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Be part of a fast-growing SaaS scale-up transforming the leisure industry.
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Work from our beautiful canal-side office in Amsterdam.
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A truly international, fun, and driven team (check our Instagram for a peek).
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Your own MacBook.
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Daily team lunches.
