20 beste vacatures voor de functie van technical support in gemeente castricum (nieuwe medewerkers gezocht)

Technical Support Specialist
Entrust —Haarlem
- Fulltime
- DevOps
- Engels
- APIs
8 uur
Service Desk Technician II
AIT Worldwide Logistics, Inc. —Amsterdam
- Weekendbeschikbaarheid
- Thuiswerk
- Informatica
- Engels
- Kantoor
- Productkorting werknemers
6 dagen
ICT Medewerker Amsterdam
Zenda —Amsterdam
- € 2.500 - € 3.700 per maand
- Dringend op zoek naar kandidaten
- Hybride werken
- Azure
- Windows
- Microsoft Office
- Tankpas
Snel solliciteren
IT Support Specialist
Epson —Amsterdam
- Azure
- Engels
- Windows
Technical Support Specialist
SnelStart —Alkmaar
- € 4.400 - € 5.600 per maand
- Parttime
- Azure
- DevOps
- SQL
Senior IT Support Specialist
PPHE Hotel Group —Amsterdam Westpoort
- Horeca-ervaring
- Troubleshooting
- Hotel
- Zorgverzekering
Snel solliciteren
IT Support Engineer
Xafax ICT B.V. —Alkmaar
- € 3.000 - € 4.000 per maand
- Parttime
- Microsoft Access
- Engels
- Windows
Snel solliciteren
System Administrator
LeaseWeb —Amsterdam
- € 43.000 - € 52.000 per jaar
- Engels
- Computervaardigheden
- Communicatieve vaardigheden
- Kosteloos parkeren
ICT Support Officer - User Support & Service Desk- 37 hours per week, 1-year contract
Europese School —Bergen
- € 3.900 - € 6.760 per maand
- Fulltime
- Microsoft Outlook
- Troubleshooting
- Engels
- Reiskostenvergoeding
Snel solliciteren
Technical Support Medewerker – InBody Europe (Amsterdam)
InBody Europe B.V. —Amsterdam Westpoort
- E-mail
- Hybride werken
- CRM-systemen
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
10 dagen
Helpdesk en Werkplekondersteuner ICT - Heemstede
Sint Jacob —Heemstede
- € 2.811 - € 3.864 per maand
- Online sollicitatie
- ICT
- Communicatieve vaardigheden
Service gerichte medewerker ICT (24-36u)
De Sociale Maatschap —Amsterdam
- € 2.964 - € 4.426 per maand
- Parttime
- Analytisch vermogen
- ICT
- Communicatieve vaardigheden
Snel solliciteren
2 dagen
IT Support Specialist
RIFF —Amsterdam
- € 2.850 - € 3.100 per maand
- Hybride werken
- Engels
- Communicatieve vaardigheden
Snel solliciteren
Product Support Specialist - EMEA
Ashby —Amsterdam
- € 64.500 - € 81.500 per jaar
- Weekendbeschikbaarheid
- Thuiswerk
- Bediening
Technical After Sales Support Babboe
Accell Group —Amsterdam
- Fulltime
- Troubleshooting
- Engels
- Communicatieve vaardigheden
Klantsupport medewerker
GuestCompass —Haarlem
- € 2.500 - € 3.500 per maand
- Parttime
- Verkoopervaring
- Engels
- Reiskostenvergoeding
Snel solliciteren
2 dagen
Customer Success Support
Jobylon AB —Amsterdam
- € 2.700 - € 3.800 per maand
- Hybride werken
- Engels
Vacature Technical Support
Sunshower —Amsterdam
- E-mail
- ERP systemen
- Engels
Teamleider Technical Support #1060
Q-Park Nederland —Amsterdam
- € 3.907,10 - € 5.581,57 per maand
- Online sollicitatie
- Hybride werken
- Leidinggevende ervaring
- Bachelor
Snel solliciteren
Medewerker Bewonerscommunicatie (Medior)
Klomp BV —Amsterdam
- Parttime
- Hybride werken

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Technical Support Specialist

Entrust -
Haarlem

Nu solliciteren

Vacaturegegevens

Fulltime
8 uur geleden

Kwalificaties

Jira
Incidentmanagement
DevOps
Systeemarchitectuur
Engels
Technische hulp
APIs
Veiligheid
Communicatieve vaardigheden
Debuggen

Volledige vacaturetekst

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

As a Technical Support Specialist, you are responsible for handling technical, complex, and non-standard issues related to our SaaS platform. You act as an escalation point for cases raised by L1 when further investigation or deeper technical analysis is required.

You serve as the link between Support and Product, Engineering, and DevOps, ensuring that technical issues are properly analysed, communicated, and followed through to resolution.

As part of the team’s operating model, you also participate in the L1 shift rotation, helping maintain continuity of support and staying close to day-to-day customer needs.

Key Responsibilities

Handle escalated tickets from L1 involving technical or unclear issues
Perform in-depth investigation using logs, monitoring tools, and system data
Troubleshoot complex issues related to API integrations, authentication, document processing, and platform behaviour
Identify root causes and document findings clearly for internal and external stakeholders
Work closely with Product, Engineering, and DevOps to resolve bugs and incidents
Actively follow up on escalations and ensure timely resolution and communication
Support customers and partners with advanced technical questions (APIs, integrations, configurations)
Participate in incident management (analysis, communication, status updates)
Provide technical input during customer calls, onboarding sessions, or escalations where needed
Contribute to internal knowledge base and documentation (FAQs, training materials, onboarding guides)
Support L1 team with knowledge sharing and guidance on complex topics
Identify recurring issues and propose improvements to product or processes
Provide backup support to L1 when required, including participation in L1 shifts to help maintain service continuity
Assist with first-line triage and customer-facing support when operational needs require additional coverage

Your Position in the Team

You are part of the Technical Support team and contribute to both daily support operations and advanced technical resolution. You participate in the L1 shift rotation, support the team with technical guidance, and take ownership of more complex investigations and escalations when needed.

You collaborate closely with:

Level 1 Support
Product Management
Engineering / DevOps
Customer Success

You play an important role in ensuring that technical knowledge is shared across the team and that customer issues lead to structural improvements.

Who You Are

Medior to senior professional with experience in technical support or a similar role
Strong understanding of SaaS platforms and system architecture
Experience with APIs and integrations (REST, authentication flows, etc.)
Comfortable analysing logs and debugging technical issues
Strong problem-solving mindset with attention to detail
Able to translate technical findings into clear explanations for customers and colleagues
Excellent communication skills in Dutch and English
Proactive and able to take ownership of complex cases

Nice to Have

Experience with digital signing / identity / security platforms
Familiarity with tools such as Intercom, Jira, and monitoring/logging tools
Experience working with developers or participating in incident/problem management
Experience in customer-facing technical calls or pre-sales support

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today!

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected].

Recruiter:

Claudia Vernon

[email protected]

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Verfijn je zoekopdracht

technical support vacatures in gemeente castricum

Technical Support Specialist

Service Desk Technician II

ICT Medewerker Amsterdam

IT Support Specialist

Technical Support Specialist

Senior IT Support Specialist

IT Support Engineer

System Administrator

ICT Support Officer - User Support & Service Desk- 37 hours per week, 1-year contract

Technical Support Medewerker – InBody Europe (Amsterdam)

Helpdesk en Werkplekondersteuner ICT - Heemstede

Service gerichte medewerker ICT (24-36u)

IT Support Specialist

Product Support Specialist - EMEA

Technical After Sales Support Babboe

Klantsupport medewerker

Customer Success Support

Vacature Technical Support

Teamleider Technical Support #1060

Medewerker Bewonerscommunicatie (Medior)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in gemeente castricum

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