IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.
Patient Centered Solutions (PCS)
The Patient Centered Solutions (PCS) team leads the industry in the science of measuring the patient and stakeholder experience. PCS combines strategic consulting expertise with rigorous scientific methods to design and execute mixed-methods, survey-based, and implementation science research that incorporates the patient and healthcare provider (HCP) perspective to inform development, access, and real-world use of medical products and healthcare interventions.
Why join?
Become part of a recognized global leader in patient-focused research
Keep growing with an organization that encourages and invests in continuous professional and personal development
Apply your business and leadership skills in an entrepreneurial and multi-disciplinary team
Continue challenging yourself by addressing the toughest client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry
Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient-centric
Role Overview
The Associate Director / Associate Principal will serve as a senior subject matter expert in patient experience data (PED) mixed-methods research, survey science, and implementation science, supporting client delivery, business development, external thought leadership, and internal capacity building across the organization. This role requires expertise in integrating qualitative and quantitative PED and real-world data to generate actionable insights that inform healthcare strategy, evidence generation, and implementation decisions. Strong consulting skills are essential to translate complex research findings into clear, client-relevant recommendations.
Key Responsibilities
Client Delivery & Scientific Leadership
Serve as a senior scientific contributor and subject matter expert on client projects involving PED mixed-methods research, survey studies, and implementation science methodologies.
Lead or co-lead study design, instrument development, qualitative and quantitative analysis, and interpretation of findings to support evidence generation and healthcare decision-making.
Ensure methodological rigor, alignment with best practices, and fit-for-purpose study designs across therapeutic areas.
Review and contribute to key scientific deliverables including protocols, analysis plans, reports, manuscripts, and client presentations.
Survey Science & Mixed-Methods Expertise
Provide expertise in patient and HCP survey design, as well as in the development and evaluation of patient-reported outcomes (PROs) and observer-reported outcomes (ObsROs) including item development, response scaling, cognitive testing, item reduction, and measurement strategy.
Apply mixed-methods approaches to integrate qualitative and quantitative findings in a coherent and decision-oriented manner, generating actionable insights and strategic recommendations for clients.
Support development and refinement of implementation-focused measures, including barriers, facilitators, and outcome constructs.
Implementation Science Application
Apply implementation science frameworks (e.g., CFIR, TDF, RE-AIM) to inform study design, analysis, and interpretation.
Support pragmatic and real-world research intended to inform adoption, scale-up, and sustainability of healthcare interventions into routine clinical practice.
Translate implementation science concepts into actionable insights for clients.
Business Development Support
Contribute to proposal development through methodological input, study design, and drafting of scientific sections, and strategic client engagement.
Participate in client meetings and presentations as a scientific subject matter expert.
Support development of reusable methods, templates, and best practices that enhance proposal quality and efficiency.
External Thought Leadership
Contribute to external visibility through conference abstracts, posters, presentations, peer-reviewed publications, and scientific thought leadership activities.
Represent IQVIA as a credible scientific expert in mixed methods and implementation science under guidance of senior leadership.
Participate in industry working groups, advisory boards, or collaborative initiatives as appropriate.
Internal Capability Building & Mentorship
Mentor junior and mid-level staff on study design, analysis, and scientific writing.
Support internal training initiatives, methods development, and communities of practice.
Contribute to quality review processes and continuous improvement of scientific standards.
Qualifications & Experience
Advanced degree (PhD, DrPH, MD, PharmD, MSc, or equivalent) in a relevant scientific discipline strongly preferred.
Demonstrated expertise in mixed-methods research, qualitative methods, and survey-based research with patients and HCPs, and integration of multiple data sources to address real-world research questions in healthcare or life sciences settings.
Applied experience using implementation science and/or behavioral science frameworks in healthcare or life sciences research.
Strong scientific writing and presentation skills, with experience contributing to client-facing and external materials. Strong consulting, problem-solving, and client engagement skills, with experience translating complex research findings into strategic recommendations in a client-facing environment.
Ability to independently lead multiple projects as a subject matter expert and collaborate effectively with multidisciplinary teams.
Familiarity with commonly used qualitative and quantitative research platforms (e.g., NVivo, MAXQDA, Dedoose, Qualtrics, Decipher, R, SAS, SPSS, or similar) used in mixed-methods and survey research.
Please submit your CV in English.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
