20 beste vacatures voor de functie van technisch support in poederoijen (nieuwe medewerkers gezocht)

Remote Support Engineer
CERTUS Port Automation —Sliedrecht
- Fulltime
- Thuiswerk
- Troubleshooting
- Engels
IT Servicedesk Medewerker ICT
AAG —Den Bosch
- € 2.800 - € 3.800 per maand
- Online sollicitatie
- Kantoor
- School
ICT Support Medewerker
vanHaren —Waalwijk
- € 2.900 - € 3.600 per maand
- Parttime
- Hybride werken
- Kantoor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
2 dagen
Servicedesk Engineer
Axians —Zaltbommel
- € 3.200 - € 4.600 per maand
- Fulltime
- Troubleshooting
- Engels
- Windows
4 dagen
Quick Support Engineer
Tredos.nl —Waalwijk
- SharePoint
- ICT
Servicedesk Engineer
VINCI Energies —Zaltbommel
- € 3.200 - € 4.600 per maand
- Fulltime
- Troubleshooting
- Engels
- Windows
4 dagen
Support Medewerker ICT | Regio Zaltbommel
itis —Zaltbommel
- Fulltime
- Windows
- Microsoft Office
- ICT
- Reiskostenvergoeding
Snel solliciteren
3 dagen
2e Lijns Support Engineer - Den Bosch
Interstellar —Den Bosch
- € 2.817 - € 4.150 per maand
- Online sollicitatie
- Azure
- Engineering
- Windows
Snel solliciteren
IT Support Medewerker
Plieger Groep —Zaltbommel
- Parttime
- Engels
- Windows
- Microsoft Office
IT Support Medewerker
Espero BV —Waalwijk
- € 2.400 - € 3.000 per maand
- Parttime
- Azure
- Kantoor
- ICT
- Bedrijfsfitness
Snel solliciteren
1e lijns Support Engineer - Den Bosch
Interstellar —Den Bosch
- € 2.606 - € 3.569 per maand
- Online sollicitatie
- ICT
- Communicatieve vaardigheden
Snel solliciteren
Servicedesk medewerker (24 - 40 uur)
NTF —Culemborg
- Parttime
- Horeca-ervaring
- Windows
- Kosteloos parkeren
- Telefoonplan
Snel solliciteren
10 dagen
TECHNISCH SUPPORT EN GARANTIE
Wim van Breda —Geldermalsen
- Administratieve ervaring
- Budget voor professionele ontwikkeling
eStore Support Engineer
Super Micro Computer —Den Bosch
- Spaans
- Informatica
- Troubleshooting
1e lijns Support Engineer – Den Bosch
Interstellar —Den Bosch
- € 2.606 - € 3.569 per maand
- Parttime
- ICT
- Communicatieve vaardigheden
Regional IT Support Specialist
ALDI —Culemborg
- Engels
- ICT
- Personeelskorting
Service Technician
Super Micro Computer —Den Bosch
- Engels
- ICT
Customer Support medewerker Digital / Digital Proces Owner
MegaGen Benelux BV —Oisterwijk
- € 2.800 - € 3.300 per maand
- Online sollicitatie
- CRM-systemen
12 dagen
Support Engineer ICT
IRIS one —Rosmalen
- Azure
- Microsoft Office
- SharePoint
IT Support Specialist
Sequoia Support —Den Bosch
- € 2.830 - € 3.540 per maand
- Parttime
- Azure
- Engels
- Windows
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
9 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technisch support in poederoijen

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

technisch support jobs near poederoijen

Vacatures voor Support Engineer in Den Bosch

Vacatures voor Support Engineer in Roosendaal

Vacatures voor Mechanical Engineer in Zuid Holland

Vacatures voor Support Engineer in Den Haag

Vacatures voor Support Engineer in Bergen Op Zoom

Vacatures voor It Specialist in Den Haag

Vacatures voor It Traineeship in Noord Brabant

Vacatures voor Verpleegkundig Specialist in Deventer

Vacatures voor Support Engineer in Enschede

Vacatures voor Support Engineer in Nijmegen

Vacatures voor Support Engineer in Ede

Vacatures voor Support Engineer in Amsterdam Nieuw West

Vacatures voor Junior Mechanical Engineer in Amsterdam

Vacatures voor Administratief Medewerker in Lelystad

Vacatures voor Medewerker Klantenservice in Lisse

Vacatures voor Medewerker Klantenservice in Zwolle

Vacatures voor Medewerker Klantenservice in Achterhoek

Vacatures voor Medewerker Klantenservice in Apeldoorn

Vacatures voor It Support Medewerker in Apeldoorn

Vacatures voor It Support Medewerker in Enschede

Remote Support Engineer

CERTUS Port Automation
Sliedrecht

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Jira
Troubleshooting
Engels
MBO
VOL-VCA

Volledige vacaturetekst

Home
Vacancy: Remote Support Engineer

Do you excel in remote troubleshooting and enjoy working in a dynamic, supportive environment? Do you have a passion for logistics and technology? Read on!

Your Daily Experience as a Remote Support Engineer

As a Remote Support Engineer, you’ll step into a role that offers diversity and excitement. Your work involves:

Remote troubleshooting and performing necessary remote preventive work.
Taking first-line support requests through the CERTUS service management system (JIRA), solving malfunctions, and answering customer requests.
Performing periodic system remote checks and managing remote preventive work.
Collaborating with the Remote Support Team, Field Support Engineers, and contractors to find optimal solutions.
Escalating more complex and repetitive failures to the second line when necessary.

Primary duties / Responsibilities

Is responsible for solving malfunctions reported in the JIRA system.
Is responsible for performing periodic system remote checks.
Prioritizes to carry out the work within agreements made.
Support the Field Support Engineers with more complex failures.
Consults with the “Remote Support Team” and the “Field Support Team” and possibly international and national contractors to arrive at the most optimal solutions.
Signals the state of maintenance of various installations and advises whether preventive replacement should take place.
Takes care of standard reports such as timesheets, KPI reporting, System checks schedules, and Customer performance reporting
Identify and exploit opportunities to improve current activities, processes and working methods.
Can solve the most common failures in 70% of all cases.
Is responsible for well-documented escalation to the 2nd line if necessary.
Participates in a 3-shift system and the associated stand-by duties, i.e., (morning, day, evening, and stand-by night & weekend).
Presence in our office in Sliedrecht (Netherlands) is required

Other

Is responsible for keeping the various installations up to date.
Coordinates remote with field service activities if necessary.
Is alert and escalates product quality issues if necessary.
Monitors repetitive failures and escalates them if necessary.
Provides accurate and regular status updates to the customer via the JIRA system.
Provide regular reporting on KPIs and system checks to customers.
Often works based on limited technical information.
Observes generally applicable and company-specific regulations, guidelines, and procedures regarding safety, quality, working conditions and environmental care and instructs and checks in these.
Is responsible for the “Tools Installation & Execution.”
Performs the necessary administrative work.

The above description is only a description of the activities and not an exhaustive list. The person filling this position is therefore obliged to carry out all occurring and reasonably assigned work.

What we offer

At CERTUS Automation, our values are the heartbeat of our company. We believe that fostering a good work environment is crucial to achieving excellence in everything we do. When you join our team, you become part of a community that genuinely lives by the following values:

Care: We prioritize a healthy work/life balance and care deeply for our colleagues, customers, and partners.
Level Up: We encourage curiosity and learning to help you develop your talents. Your growth is our priority.
International: With a global reach, we work with customers around the world and embrace diverse cultures within our workforce.
Keep It Fun: We connect through enjoyable events like obstacle runs, ping-pong breaks, and afternoon drinks.

Working for CERTUS means enjoying a workplace where your well-being, growth, and enjoyment are integral to our shared success.

What you bring to the team

Work and think level: MBO education.
Preferably, electrical/mechanical training.
Equivalent knowledge to MTS(E).
VCA-vol certification.
Knowledge of embedded and industrial software.
Proficiency in MS operating systems and office applications.
Sound Network SW & HW knowledge.
Familiarity with Cloud SW & infrastructure.
At least 2 years of relevant work experience.
Knowledge and experience in remote analysis and troubleshooting.

Your Profile

Good knowledge of the English language in both written and spoken form.
Excellent communicator who uses empathy, diplomacy, and strategic insight to achieve results.
Thrives on challenges, organizing, coordinating, and providing the right customer solutions. Instead of observing, you take initiative and ownership.
A technical background is a must. You have a genuine interest in logistics and technology, including industrial cameras, vision technology, access control, biometrics, and positioning.
Dedicated, energetic, and passionate about your work. Your enthusiasm is contagious and inspires others.
Customer- and result-oriented, optimistic, persistent, and enterprising.

Description per characteristic

Complexity

This function is aimed at the correct maintenance of installations and the correct handling of malfunctions. You are confronted with many (technical) sub-areas. Provides advice and instructions. Performs logging tasks. A high degree of accuracy is required. Time constraint occurs in connection with “Service Level Agreements” made.

Independence

Makes own time schedule based on the assigned work. Works within the applicable ISO, VCA and Working Conditions Guidelines. The level of problem varies and can require several years of experience in certain activities.

Risk of failure

Errors in judgment and other technical errors can lead to a considerable loss of time, loss of material and possibly also (permanent) defects in systems. Failure to resolve reported incidents in a timely manner can result in (economic) damage to the client. This also leads to significant financial consequences. Preventing (major) damage is usually based entirely on self-control. Especially the contacts with customers and suppliers must be very correct. Discretion may be required regarding, for example, warranty conditions, complaint patterns and applicable safety requirements.

Physical aspects

Mainly works indoors, in some cases work on location may be required in consultation with the “CSO”. Also works outside normal working hours (morning/evening/weekend).

Competencies

Competencies are determined and evaluated via a company-wide “skills matrix.”

A Certificate of Good Conduct (VOG) is required for this position.

Core values

Honest, fair, responsible, reliable, communicative and safety.

Join CERTUS Automation and play an integral role in shaping the future of automation.

Ready to take the next step in your career? We look forward to meeting you!

Nu solliciteren

Verfijn je zoekopdracht

technisch support vacatures in poederoijen

Remote Support Engineer

IT Servicedesk Medewerker ICT

ICT Support Medewerker

Servicedesk Engineer

Quick Support Engineer

Servicedesk Engineer

Support Medewerker ICT | Regio Zaltbommel

2e Lijns Support Engineer - Den Bosch

IT Support Medewerker

IT Support Medewerker

1e lijns Support Engineer - Den Bosch

Servicedesk medewerker (24 - 40 uur)

TECHNISCH SUPPORT EN GARANTIE

eStore Support Engineer

1e lijns Support Engineer – Den Bosch

Regional IT Support Specialist

Service Technician

Customer Support medewerker Digital / Digital Proces Owner

Support Engineer ICT

IT Support Specialist

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technisch support in poederoijen

Related Searches