20 beste vacatures voor de functie van technical support in netherlands (nieuwe medewerkers gezocht)

Customer Care/Technical Support Specialist
Intercept —Overijssel
- € 400 per dag
- Fulltime
- Thuiswerk
- Azure
- DevOps
- Engels
Snel solliciteren
7 dagen
Technical Support Engineer
Gigs —Amsterdam
- € 70.000 - € 100.000 per jaar
- Stage
- Communicatieve vaardigheden
Technical Support Chemist | de allerleukste baan van Rijen!
Seal Analytical Netherlands —Rijen
- € 3.500 - € 4.500 per maand
- Fulltime
- Laboratorium
- Verkoopervaring
- Engels
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Technical Support Engineer
Nearfield Instruments —Rotterdam
- Fulltime
- Bachelor
Technical Support Engineer
BenQ Europe B.V. —Eindhoven
- Fulltime
- Engels
- Windows
- Associate degree
- Zorgverzekering
Snel solliciteren
Junior Support Medewerker
Nerds.nl —Utrecht West
- € 21 - € 30 per uur
- Parttime
- Microsoft Office
- Master
- Kosteloos parkeren
- Winstdeling
Snel solliciteren
8 dagen
Technical Support Engineer
SolaX Power Network Technology (Zhejiang) Co., Ltd. —Hengelo OV
- € 40.000 - € 60.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Elektrotechniek
Snel solliciteren
2 dagen
Technical Support Specialist
Yokogawa —Amersfoort
- Fulltime
- Troubleshooting
- Engels
- Windows
- Aanbrengbonus
Technical Support Engineer, Netherlands
Carbon Robotics —Werk van thuis
- Fulltime
- Thuiswerk
- Doctor
- Troubleshooting
- Linux
- Reiskostenvergoeding
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Technical Support Specialist
Zaptec —Amsterdam
- Fulltime
- Engels
- APIs
IT Support Technician
Mambu —Werk van thuis
- Thuiswerk
- ICT
- Budget voor professionele ontwikkeling
ICT support medewerker
RSE Telecom & ICT B.V. —Groningen
- € 2.700 - € 3.100 per maand
- Online sollicitatie
- CRM-systemen
- Azure
- Analytisch vermogen
Technical Customer Support Medewerker (SaaS)
Dyflexis —Den Haag
- Tot € 3.500 per maand
- Analytisch vermogen
- Budget voor professionele ontwikkeling
6 dagen
Technical Support Engineer
Payt —Groningen
- € 2.600 - € 4.000 per maand
- Parttime
- Engels
- Kantoor
- Bachelor
- Reiskostenvergoeding
Junior IT Support Engineer
Zorg en Zekerheid —Leiden
- € 2.545 - € 3.305 per maand
- Parttime
- Windows
- Microsoft Office
- Bachelor
7 dagen
Technical Support Engineer(Base Netherlands)
ESY sunhome Co.,LTD. —Amstelveen zuid, Bovenkerk
- € 3.500 - € 4.500 per maand
- Fulltime
- Engels
- Elektra
- Communicatieve vaardigheden
Snel solliciteren
12 dagen
Global technical support medewerker
Otolift Trapliften B.V. —Bergambacht
- € 3.896 - € 5.213 per maand
- Fulltime
- Engineering
- Dienstreizen vergoeding
- Kosteloos parkeren
Snel solliciteren
Technical Support Engineer
Officebooking —Rotterdam
- Informatica
- Troubleshooting
- Microsoft Office
Support Engineer Zwolle
Veneta B.V. —Zwolle
- € 3.000 - € 4.000 per maand
- Fulltime
- Bachelor
- ICT
- Reiskostenvergoeding
- Bedrijfsfitness
Snel solliciteren
Technical Support Intern
Rhino —Amsterdam

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in netherlands

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Customer Care/Technical Support Specialist

Intercept
Overijssel

Snel solliciteren

Vacaturegegevens

Fulltime
€ 400 per dag
7 dagen geleden

Secundaire arbeidsvoorwaarden

Bedrijfslaptop

Kwalificaties

Azure
Meertalig
DevOps
Engels
Technische hulp
SSL
ICT
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

As Customer Care/Technical Support Specialist, you are a first point of contact for our customers. You support our technical customers with questions and problems by phone, e-mail or via our Service Management System. This allows you to log and monitor all information for your co-workers and the customers.

Key Responsibilities:
As a Customer Care/Technical Support Specialist, your tasks will include:

Provide support to customers in the area of Cloud applications and infrastructure.
Handle issues such as SSL certificate renewals, license management, and access management.
Work directly with DevOps teams, with Azure experts available to assist when needed.
Escalate unresolved issues to the DevOps team while keeping the customer informed of progress.
Make every effort to resolve customer issues quickly and ensure the best possible customer experience.
Triage support tickets and prioritize workloads effectively.
Independently monitor, analyze, and handle first-line incidents according to agreed guidelines.
Maintain an overview of the status and progress of pending calls, given a diverse international customer base.
Communicate regularly with various stakeholders regarding ongoing issues and progress.
Maintain and update knowledge base articles.

About us

Digitization has fundamentally changed our world and technology now plays an unavoidable role in our daily lives. We at Intercept cater to that change to make software-driven organizations work faster, more efficiently and more securely. Without them actually noticing we're there! Our expertise is demonstrated through the certifications and acknowledgments we've earned from both Microsoft and our valued customers. We call ourselves Interceptors and we have created an atmosphere of a "community within a community." With a high Avengers attitude (“I can do this all day”) we are working daily to empower our customers and each other. We are ambitious, driven and innovative. But make no mistake, we work hard but also get a lot in return.

What makes you a fit for this role?

You have excellent communication skills and instinctively know which questions to ask to accurately assess a customer’s situation. When a high-priority (P1) issue arises, you adapt quickly, gather the necessary information, and immediately identify the right colleagues to involve in resolving the problem efficiently.

2-3 years of experience as a Technical Support/Customer Care or in a similar role
Possession of Microsoft AZ-900 Certification is preferred; however, the company will provide it if not already held
Professional proficiency in both English and Dutch is required
Where others see obstacles, you see opportunities and persist until the customer’s needs are fully met
People-oriented, strong communicator and confident in picking up the phone; naturally outgoing

What do we offer?

Competitive Salary
€400 to set up your home office and a DeskGuru consultation to ensure ergonomic working conditions
Work in Flexible, Remote First environment with a lot of Autonomy!
Career growth opportunities with potential to advance into an engineering position
Study during work hours? No problem! We provide time and space for professional development
A personalized welcome pack with your laptop and all the tools you need to hit the ground running
Collaborative and Friendly Team
Be part of a fun, Inclusive culture and attend our great In-person events: Interceptival & Wintercept

Snel solliciteren

Verfijn je zoekopdracht

technical support vacatures in netherlands

Customer Care/Technical Support Specialist

Technical Support Engineer

Technical Support Chemist | de allerleukste baan van Rijen!

Technical Support Engineer

Technical Support Engineer

Junior Support Medewerker

Technical Support Engineer

Technical Support Specialist

Technical Support Engineer, Netherlands

Technical Support Specialist

IT Support Technician

ICT support medewerker

Technical Customer Support Medewerker (SaaS)

Technical Support Engineer

Junior IT Support Engineer

Technical Support Engineer(Base Netherlands)

Global technical support medewerker

Technical Support Engineer

Support Engineer Zwolle

Technical Support Intern

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in netherlands

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