20 beste vacatures voor de functie van technical support in hoofddorp (nieuwe medewerkers gezocht)

Technical Support Supervisor - Northern Europe and Distributors
IDEXX —Hoofddorp
- Fulltime
- Management
- Engels
- Bachelor
Technical Support Engineer - Amsterdam
Orb —Amsterdam
- € 85.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- SQL
- AWS
- APIs
Technical Support Engineer
BYD Europe —Hoofddorp
- Fulltime
- Engineering
- Engels
- Analytisch vermogen
Customer Service Operational Representative - EMEA
Intralox —Hoofddorp
- Hybride werken
- ERP systemen
- Engels
- Continue verbetering
- Reiskostenvergoeding
- Zorgverzekering
Technische Support Specialist Italië
MyParcel —Hoofddorp
- € 2.915 - € 3.770 per maand
- E-mail
- Engels
Customer Support Consultant - Order Management (WLO) – German and English speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Support Medewerker (m/v/x) – 32-40 uur, kantoor Haarlem
GuestCompass —Haarlem
- € 2.500 - € 3.500 per maand
- Parttime
- Engels
- Microsoft Office
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Senior IT Support Specialist
PPHE Hotel Group —Amsterdam Westpoort
- Horeca-ervaring
- Troubleshooting
- Hotel
- Zorgverzekering
Snel solliciteren
Technical Support Specialist (NL)
Feka ICT —Mijdrecht
- € 2.656 - € 3.943 per maand
- Fulltime
- Hybride werken
- Azure
- Communicatieve vaardigheden
- Winstdeling
Head of Technical Support & Training
BSH Home Appliances Group —Hoofddorp
- Fulltime
- Engineering
- Leidinggevende ervaring
- Projectmanagement
Technical Support Engineer / Monteur Technische Dienst
DNP Imagingcomm Europe B.V. —Haarlem
- € 3.000 - € 3.500 per maand
- Fulltime
- Engels
- Microsoft Office
- Communicatieve vaardigheden
Snel solliciteren
13 dagen
Junior Support & Delivery Medewerker
IP ONE —Lisse
- € 2.500 - € 3.500 per maand
- Fulltime
- Geen ervaring nodig
- Microsoft Office
- Master
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
ICT Medewerker omg. Schiphol
Zenda —Schiphol
- € 2.500 - € 3.700 per maand
- Dringend op zoek naar kandidaten
- Hybride werken
- Azure
- Windows
- Microsoft Office
- Tankpas
Snel solliciteren
Junior Office IT Engineer
Fastned —Amsterdam Oost
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Bachelor
- Budget voor professionele ontwikkeling
IT Support Intern (on-site)
Delta Electronics —Hoofddorp
- Fulltime
- Informatica
- Troubleshooting
- Engels
Snel solliciteren
Operationele Hardware & Support Specialist
Axxicom Airportcaddy —Schiphol
- € 3.500 - € 5.000 per maand
- Parttime
- Azure
- Kantoor
- ICT
- Kosteloos parkeren
- Reiskostenvergoeding
Servicedesk Medewerker omg. Schiphol
Zenda —Schiphol
- € 2.400 - € 3.700 per maand
- Dringend op zoek naar kandidaten
- Hybride werken
- Azure
- Geen ervaring nodig
- Windows
- Tankpas
Snel solliciteren
Automotive Technical Support Engineer
MSX International —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Reiskostenvergoeding
- Aanbrengbonus
Snel solliciteren
ICT Support Engineer | Kaag
Feadship —Kaag
- € 3.800 - € 5.000 per maand
- Hybride werken
- Windows
- ICT
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
11 dagen
Gedreven Junior servicedeskmedewerk(st)er
3ICT —Nieuw-Vennep
- € 2.300 - € 2.850 per maand
- Fulltime
- Windows
- Reiskostenvergoeding

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Technical Support Supervisor - Northern Europe and Distributors

IDEXX -
Hoofddorp

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Vacaturegegevens

Fulltime

Kwalificaties

Management
Engels
Bachelor
Klantenondersteuning
Managementervaring
Communicatieve vaardigheden

Volledige vacaturetekst

As a Technical Customer Support Supervisor, you will lead 2 frontline leaders and a team of consultants responsible for driving customer loyalty and ensuring that our customers and distributors are satisfied and are achieving measurable value from our products and services.

This role offers the opportunity to work in veterinary diagnostics and make a direct impact on veterinary practices and patient care.

The Customer Support team plays a critical role in supporting IDEXX customers across Europe, building strong relationships and ensuring customers maximize the value of diagnostic solutions.

Why this role matters:

You will be a key contributor to customer success within the Companion Animal Group (CAG), ensuring veterinary professionals can rely on IDEXX technology to deliver critical diagnostics. You will help strengthen customer relationships, support business growth, and ultimately contribute to better outcomes for animals.

In this role:

You will lead the team of Technical Customer Support for Northern Europe (UK, Denmark, Norway, Sweden, Finland & Netherlands). You will also lead Distributor Support and Advance Technical Support Consultants.
You will directly lead 2 frontline leaders and approximately 6 consultants (indirectly responsible for 24 consultants), continually seeking opportunities to improve operations, including people, processes, and technology.
You will help to develop, define and execute a culture that leverages rewards and recognition.
You will develop and mentor your team through on-boarding, open communication, training, development opportunities and performance management processes.
You will build and maintain employee morale and motivation; ensuring the team is appropriately staffed with required competencies.
You will manage & implement continuous improvement initiatives & drive projects

What you need to succeed

Preferably a bachelor’s degree in technology, life sciences, or an applicable area.
5+ years' experience in a customer support center environment with increasing responsibilities including people management experience and a proven track record of providing extraordinary customer service.
Experience working with customer support teams at distributors.
Strong technical subject matter experience and expertise in managing function leaders.
Demonstrated skills in leadership, performance coaching, problem solving, planning, and delegating.
Proven capability to collaborate with all levels of the organization.
Excellent verbal and written communication skills and strong interpersonal/communication skills
Fluent in English (written and verbal).
Strong organizational skills, especially in a multi-tasking environment

What you can expect from us:

This is a hybrid role based out of our Hoofddorp location, with a minimum requirement of eight days a month onsite.
Opportunity for an annual bonus
On the job training & career advancement opportunities.
Additional benefits including but not limited to volunteer paid days off, bike plan and much more.
25 days holidays / year
Retirement/Pension contribution percentage paid by IDEXX

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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technical support vacatures in hoofddorp

Technical Support Supervisor - Northern Europe and Distributors

Technical Support Engineer - Amsterdam

Technical Support Engineer

Customer Service Operational Representative - EMEA

Technische Support Specialist Italië

Customer Support Consultant - Order Management (WLO) – German and English speaker

Support Medewerker (m/v/x) – 32-40 uur, kantoor Haarlem

Senior IT Support Specialist

Technical Support Specialist (NL)

Head of Technical Support & Training

Technical Support Engineer / Monteur Technische Dienst

Junior Support & Delivery Medewerker

ICT Medewerker omg. Schiphol

Junior Office IT Engineer

IT Support Intern (on-site)

Operationele Hardware & Support Specialist

Servicedesk Medewerker omg. Schiphol

Automotive Technical Support Engineer

ICT Support Engineer | Kaag

Gedreven Junior servicedeskmedewerk(st)er

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in hoofddorp

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