20 beste vacatures voor de functie van application support in den haag, zh (nieuwe medewerkers gezocht)

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TNO —Den Haag
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Your entry in System & Application Support
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ICT Support Officer (MS System Administrator)
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International Criminal Court (ICC) - Cour Pénale Internationale (CPI) —Den Haag
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English Language Assistant (Summer Contract)
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Climate & Resilience Academy internship
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Associate Disbursements Officer P-2
International Criminal Court (ICC) - Cour Pénale Internationale (CPI) —Den Haag
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Second Assessor Interships International and European LAW
De Haagse Hogeschool —Den Haag
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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van application support in den haag, zh

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Donor Relations Assistant - administratief medewerker donateursafdeling

The International Fund for Animal Welfare -
Den Haag

Nu solliciteren

Vacaturegegevens

€ 37.000 - € 45.000 per jaar

Kwalificaties

Meertalig
Engels
Microsoft Office
Administratieve ervaring
Communicatieve vaardigheden

Volledige vacaturetekst

This is a Fixed Term Contract position through 30 June 2027.

Staff work a hybrid schedule with 2 days/week in the office

The Donor Relations Assistant will provide timely world-class service to IFAW supporters and the public, ensuring supporter satisfaction in the Netherlands by promptly responding to supporter enquiries in an effective and efficient manner. This role will promote IFAW’s mission and brand, applying professional best practices and stewardship to acquire, retain and further engage supporters – ultimately maximizing revenue, supporter satisfaction and long-term loyalty. The DR Assistant will maintain the integrity of supporter database systems; provide administrative, organizational and operational support to the Supporter Relations function and manager.

Role and Responsibilities

Act as front-line representative for IFAW with supporters and the general public in an effective and efficient manner
Read and sort incoming mail, answering letters on all kinds of subjects as promptly as possible
Answer telephone calls efficiently
Handle incoming email through the info-nl as promptly as possible
Compile and send information letters or material to donors and other interested parties with the intent of satisfying the request to the fullest extent possible, maximizing retention and support and attracting new supporters
Fulfill personalized acknowledgment letters, thank you phone calls and other stewardship efforts
Remain current on IFAW programmes, campaigns and activities; share appropriately as part of stewardship efforts
Keep up to date with current newsletters/e-appeals/IFAW campaigns to be pro-active with regard to supporter queries, complaints etc.

Donor Data Systems and Processing

Ensure timely and accurate input of supporter information into donor database systems for quality, integrity and accuracy
Process financial information relating to donations, regular giving and other initiatives; reconcile donations on database as necessary
Adhere to standard operating procedures, reference guides and Supporter Development Standards of Excellence; ensure compliance with data protection and privacy requirements
Maintain in-depth knowledge of supporter database functions, processes and procedures

Qualifications and Education Requirements

One+ years in an office environment required.
Proficiency in Microsoft Office.
Excellent verbal and written communication skills in both English and Dutch.
Good administrative and organizational skills; Superior attention to detail.
Ability to adapt with a fluctuating workload.
Ability to take initiative and work independently.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Hiring range is 37,000 - 45,000 EUR

Closing date for receipt of applications: 15 June 2026

Job Type: Contract
Contract length: 12 months

Work Location: Hybrid remote in 2585 Den Haag

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Verfijn je zoekopdracht

application support vacatures in den haag, zh

Donor Relations Assistant - administratief medewerker donateursafdeling

Agent – Project Support (FGIII)

English Support Teacher Primary

Application Administrator / Packager - The Hague/ Hybride - 32-40h

Your entry in System & Application Support

2 PhD positions Patterns in random media

Service Delivery Support 2026

ICT Support Officer (MS System Administrator)

Customer Support Specialist

Climate Change Technical Support Internship

Service Delivery Support

Property Operations Associate

Onsite Coordinator, Laboratory Operations Support

Investigator (P-3)

Front Line Associate (Dutch language) - Amsterdam

Sustainability Officer

English Language Assistant (Summer Contract)

Climate & Resilience Academy internship

Associate Disbursements Officer P-2

Second Assessor Interships International and European LAW

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van application support in den haag, zh

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