20 beste vacatures voor de functie van head of customer success in zuid holland (nieuwe medewerkers gezocht)

Head of Global Customer Success
ChannelEngine —Leiden
- Fulltime
- Hybride werken
- Bachelor
- Begeleiding
- Managementervaring
- Flexibele werkuren
Head of Sales
Söderberg & Partners Services —Rotterdam
- € 6.500 - € 9.000 per maand
- Online sollicitatie
- Verkoopervaring
- Analytisch vermogen
- AI
Head of Documentation and Enablement
Wolters Kluwer —Alphen aan den Rijn
- Fulltime
- Engels
- Managementervaring
Enterprise Customer Success manager
Mapiq —Delft
- Parttime
Head of B2B
MediaMarkt Benelux —Rotterdam
- Weekendbeschikbaarheid
- Hybride werken
- Verkoopervaring
- Engels
- Managementervaring
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Head of Marketing and Brand
Nearfield Instruments —Rotterdam
- Engels
Head of Product – ROAMES & PaaS
Fugro —Nootdorp
- € 6.700 - € 9.020 per maand
- Fulltime
- Zorgverzekering
- Werk vanuit huis
Head of Customer Experience
Hunter Douglas —Rotterdam
- CRM-systemen
- Engels
- Communicatieve vaardigheden
Snel solliciteren
Customer Success & Client Services Lead
James and James Fulfilment Ltd. —Dordrecht
- € 3.750 - € 4.300 per maand
- Fulltime
- Magazijn
- Reiskostenvergoeding
Snel solliciteren
12 dagen
Head of Data Analytics & Insights
Apeiron Insight —Rijswijk
- E-mail
- Hybride werken
- Engels
- SQL
- Analytisch vermogen
- Budget voor professionele ontwikkeling
Head of Data Analytics & Insights (NL)
Apeiron Insight —Rijswijk
- E-mail
- Data-analyse
- Engels
- SQL
Product Owner
James and James Fulfilment Ltd. —Dordrecht
- € 4.000 - € 5.300 per maand
- Fulltime
- Engels
- Analytisch vermogen
- Magazijn
- Reiskostenvergoeding
Snel solliciteren
Account Manager UK, France and Benelux
ABF —Rotterdam
- € 3.800 - € 5.000 per maand
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Logistics & Execution Specialist
ADM —Rotterdam
- Microsoft Excel
- Microsoft Outlook
- Engels
AI & Workflow Transformation Specialist
ChannelEngine —Leiden
- Fulltime
- Hybride werken
- Engels
- Bachelor
- APIs
- Flexibele werkuren
Sales Manager - New Business (Digital Communications)
Euronext —Rotterdam
- Fulltime
- Verkoopervaring
- Engels
- ICT
Senior Short‑Term Power Trader
Eneco —Rotterdam
- € 110.000 - € 170.000 per jaar
- Fulltime
- Hybride werken
- Python
- Winstdeling
- Werk vanuit huis
Retail Associate - Rotterdam Centre
TK Maxx —Rotterdam
- Parttime
- Reiskostenvergoeding
1 dag
Growth & Activation Manager
LessonUp —Den Haag
- € 4.500 - € 6.000 per maand
- Parttime
- Hybride werken
- Engels
- Kantoor
- Analytisch vermogen
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Head of BioPharma Product Testing Benelux
Eurofins —Leiden
- Fulltime
- Laboratorium
- Engineering
- Laboratoriumervaring
Snel solliciteren

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Head of Global Customer Success

ChannelEngine -
Leiden

Nu solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Flexibele werkuren

Kwalificaties

E-commerce
Bachelor
Begeleiding
Certified ScrumMaster
Schaalbaarheid
SaaS
Accountbeheer
Managementervaring

Volledige vacaturetekst

We’re looking for a Customer Success Director to join ChannelEngine! You’ll shape and execute our global CSM strategy, aligning team objectives with business goals. As the voice of the customer, you’ll ensure their needs are understood across the organization and foster a customer-first culture. You’ll lead a high-performing team, engage in strategic customer conversations, and explore opportunities to create shared value and long-lasting impact.

What will you do as Customer Success Director?

In this role, you will lead and empower regional CSM Managers, Team Leads, and individual contributors across diverse global markets, fostering an inclusive, high-performance culture rooted in collaboration, accountability, and continuous learning.

Through your leadership, you will guide and support tailored approaches for Key Accounts, Mid-Market, and Accelerate segments, while also nurturing the evolution of our digital CSM strategy: developing automated, scalable engagement models based on customer behavior.A key focus will be implementing best practices, tools, and processes that support consistent, data-driven customer engagement across the lifecycle, from onboarding and adoption to long-term value realization. You will embed a customer-first mindset company-wide, collaborating closely with Sales, Product, Marketing, Delivery, and Support to elevate customer experience and retention.

With a strong grasp of performance metrics, you'll monitor customer health, lead strategic reviews, and guide expansion opportunities through cross-sell and upsell strategies. Additionally, you’ll design effective team structures and implement operational routines to ensure excellence, scalability, and continuous improvement across the function.

What makes you the ideal Customer Success Director?

10+ years’ experience in customer success, account management, or similar client-facing roles within a software/SaaS environment,
5+ years’ experience leading and scaling global, distributed teams,
Proven ability to create and execute customer lifecycle and success strategies in high-growth, subscription-based businesses,
Strong leadership, coaching, and mentoring skills, with a demonstrated ability to grow and retain high-performing teams,
Excellent communication and stakeholder management skills, including C-level engagement,
Data-driven mindset, with comfort in working with metrics, KPIs, and customer insights,
Currently resident in the Netherlands.

Nice to have (but not essential)

Experience in e-commerce or marketplaces.

Why you’ll love working here

You’ll be working in an open and collaborative company with +/-200 colleagues of over 40 different nationalities

Plenty of autonomy: we empower people to make independent decisions and take ownership of their work and projects
We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support
We’ll contribute 6% to your pension fund
Work-life balance: we enable people to work in ways that suit their working style, which is why we offer flexible hours, and hybrid-working,
We offer a professional, yet informal work environment, where it’s easy for you to try new things, share your ideas, and make an impact

You’ve applied. What’s next?

We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. This is followed by a video meeting with our COO. The next step is a visit to our office to meet with various team members. Closing our interview process is a case study and presentation. Our interview process tends to take +/-4 weeks to complete

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head of customer success vacatures in zuid holland

Head of Global Customer Success

Head of Sales

Head of Documentation and Enablement

Enterprise Customer Success manager

Head of B2B

Head of Marketing and Brand

Head of Product – ROAMES & PaaS

Head of Customer Experience

Customer Success & Client Services Lead

Head of Data Analytics & Insights

Head of Data Analytics & Insights (NL)

Product Owner

Account Manager UK, France and Benelux

Logistics & Execution Specialist

AI & Workflow Transformation Specialist

Sales Manager - New Business (Digital Communications)

Senior Short‑Term Power Trader

Retail Associate - Rotterdam Centre

Growth & Activation Manager

Head of BioPharma Product Testing Benelux

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van head of customer success in zuid holland

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