20 beste vacatures voor de functie van planning in 1504 zaandam (nieuwe medewerkers gezocht)

Aftersales Service Planning & Customer Experience Specialist
GAC Motor Europe B.V. —Amsterdam
- Microsoft Powerpoint
- Microsoft Excel
- Management
Snel solliciteren
11 dagen
Manager Planning op Schiphol
Trigion —Schiphol
- € 4.300 - € 5.700 per maand
- Overwerk
- Management
- Analytisch vermogen
- Leidinggevende ervaring
Category Planner - Central Hub (Maternity Leave)
Dyson —Amsterdam
- Microsoft Excel
- Magazijn
Demand Planner
Van Wijngaarden BV —Wormerveer
- € 2.616,51 - € 4.605,37 per maand
- Fulltime
- Microsoft Excel
- Verkoopervaring
- ERP systemen
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Technisch Projectcoördinator Werkvoorbereiding & Planning (fulltime)
Stöbich Benelux BV —Amsterdam Westpoort
- AutoCAD
- Engels
- Organisatorische vaardigheden
Snel solliciteren
8 dagen
Bureaumedewerker Organisatie en Planning visitaties voor 16 uur in Haarlem
HealthCare Auditing —Haarlem
- Vanaf € 1.040 per maand
- E-mail
- Organisatorische vaardigheden
- Communicatieve vaardigheden
Snel solliciteren
4 dagen
Junior planner - Amsterdam
REMONDIS Nederland B.V. —Amsterdam Noord
- Parttime
- Communicatieve vaardigheden
- Personeelskorting
- Budget voor professionele ontwikkeling
Kit Planning Manager
Stryker —Amsterdam Centrum
- € 71.800 - € 133.400 per jaar
- Microsoft Excel
- Oracle
- Engels
Medewerker Sales & Planning
Spaarnelanden n.v. —Haarlem
- € 3.223 - € 4.387 per maand
- Fulltime
- Administratieve ervaring
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
S&OP Promotion Planner – CHO Herengracht Amsterdam | 40h
Rituals —Amsterdam
- Online sollicitatie
- Microsoft Excel
- ERP systemen
- SQL
- Flexibele werkuren
2 dagen
Backoffice / Planning
Verdi Groep —Alkmaar
- Parttime
- Hybride werken
- Administratieve ervaring
- Communicatieve vaardigheden
Snel solliciteren
Personeelsplanner
Viggo —Schiphol
- Vanaf € 3.212 per maand
- Parttime
- Microsoft Excel
- Engels
- Bachelor
- Reiskostenvergoeding
Supply Planning Manager (EU)
Apollo Tyres —Amsterdam
- Hybride werken
- Microsoft Excel
- ERP systemen
- Engels
Demand Planning Analyst
Tony's Chocolonely —Amsterdam
- € 55.000 - € 69.000 per jaar
- Fulltime
- Hybride werken
- Microsoft Excel
- Analytisch vermogen
Snel solliciteren
(JUNIOR) MANAGER COMMERCIAL PLANNING (M/F/D)
Canyon Bicycles GmbH —Amsterdam
- Microsoft Office
- Analytisch vermogen
- Bachelor
- Productkorting werknemers
2 dagen
Capacity Planning Manager
Crane Worldwide Logistics BV —Rozenburg
- Microsoft Excel
- Management
- Analytisch vermogen
VP Integrated Business Planning & Planning Analytics
PVH Corp. —Amsterdam
- Fulltime
- Merchandising
- Master
- Bachelor
- Productkorting werknemers
Supply Network Planner EMEA
BUNGE —Zaandam
- Microsoft Excel
- Engineering
- ERP systemen
Operations Planner
Argent Energy —Amsterdam Westpoort
- Fulltime
- Oracle
- ERP systemen
- Communicatieve vaardigheden
10 dagen
Manager, Demand Planning - Global Snacking
McCain Foods Limited —Amsterdam
- Fulltime
- Microsoft Excel
- Engineering
- Engels

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Aftersales Service Planning & Customer Experience Specialist

GAC Motor Europe B.V.
Amsterdam

Snel solliciteren

Vacaturegegevens

11 dagen geleden

Kwalificaties

Microsoft Powerpoint
Microsoft Excel
Management
Meertalig
Marketing
Engels
Analytisch vermogen
Bachelor
Bedrijfskunde
Autotechniek

Volledige vacaturetekst

About the GAC

GAC MOTOR Europe was registered in March 2024 in Amsterdam and is part of the Guangzhou Automobile Group. Our business covers all aspects of passenger car sales, marketing and aftersales services. We are dedicated to delivering quality work and exceptional customer service in all aspects of our business.

Guangzhou Automobile Group Co., Ltd. (abbreviated as GAC group, 6601238.SH，02238.HK), headquartered in Guangzhou City, is a large joint-stock automobile enterprise listed in both Hongkong and Shanghai Stock exchanges. At present, it has about 100,000 employees. Fortunate Global 500 ranked No.181. The main business covers seven major sectors: research and development, vehicle, parts, energy and ecology, internationalization, commerce and transportation, investment and finance. Sticking to independent innovation and joint venture cooperation, GAC group is now transforming itself with all its strength to a technology-based enterprise. Adhering to the enterprise concept of 'Humanity', Credibility, Creativity', GAC is committed to building a world-class company which wins customers’ trust, ensures staff's well-being, and meets social expectations.

We are currently looking for Aftersales Service Planning & Customer Experience Specialist, the details Job responsibilities as below:

Who You Are:
GAC Motor Europe is growing its aftersales and customer service organization across the region. We are looking for an Aftersales Service Planning & Customer Experience Specialist to support our Aftersales Strategy & Customer Experience Manager in delivering business planning, digital service platforms, customer satisfaction, and customer retention programs across our European markets. This is an individual-contributor role: you will execute, coordinate, and continuously improve the programs and processes that our team designs — working closely with headquarters, country teams, distributors, and external service providers.

Key Responsibilities:

Your day-to-day work will focus on:

Digital Customer Experience — App & Website

Support the rollout and continuous improvement of GAC's App and website across European markets, and help drive adoption together with country teams.
Gather customer and market feedback to guide new digital service features.

Customer Service Hotline & Call Centers

Coordinate with local call center partners to maintain strong service levels on our 24/7 multilingual customer hotline.
Support vendor selection, contracts, and ongoing performance monitoring.

Customer Satisfaction

Run and analyze customer satisfaction surveys across markets, and work with Country Managers and distributors on improvement actions.

Service Brand & Communication

Support the aftersales service brand image, PR materials, and campaigns that showcase our service quality.

Customer Retention

Track retention performance and help plan lifecycle campaigns and service activities that keep customers engaged.

Data Privacy & Compliance

Apply GDPR and data protection standards across customer touchpoints (App, website, hotline, CRM), including vendor data agreements.

You'll also support the wider team with:

Business Planning & Budgets

Help prepare annual plans, budgets, and monthly performance reporting for the aftersales function.

Aftersales Business Policy

Maintain policy documentation, consolidate country reporting, and process distributor rebates.

Roadside Assistance

Support vendor tendering, contract administration, and performance monitoring for the roadside assistance program.
Perform other related duties as assigned by the Manager.

What You Bring:

2–5 years of experience in aftersales, customer service, customer experience, or business planning — automotive industry experience is a strong plus.
Solid analytical and reporting skills (Excel/PowerPoint proficiency); comfortable turning data into clear, actionable reports.
Working knowledge of GDPR and European data protection principles, or willingness to build this expertise quickly.
Familiarity with digital customer platforms (apps, websites, CRM systems) and interest in digital customer experience.
Experience working across international or multi-country teams, ideally within Europe.
Strong coordination and stakeholder-management skills — comfortable working with HQ, country teams, distributors, and external vendors.
Excellent written and spoken English; additional European languages are an advantage.
Proactive, detail-oriented, and organized, with a continuous-improvement mindset.
Bachelor's degree in Business, Marketing, Automotive Engineering, or a related field.

What We Offer:

An ambitious employer; we only want the best for you.
A fast career track like only few other companies can match.
A competitive salary and excellent bonus structure (above market); at GAC we strongly believe and live by ownership and meritocracy.
Additional benefits such as Commuting Allowance, Lunch Allowance & communication allowance reimbursements.
30 days annual leaves+ Good Friday+ Public holidays.

GAC Europe is based in Amsterdam, and we offer a highly competitive compensation and benefits package, along with an attractive welfare policy. Let me know if you'd like to learn more.

If you have any questions, you may always reach out via [email protected].

Company website INTERNATIONAL | Where Craft Meets Technology

We are committed to creating a work environment of trust and respect for our employee, which we believe will motivate them to achieve their dreams together. Our employees and partners have always been relentless in their pursuit of excellence in the face of challenges. We are very proud of what we have achieved, and we are proud of our leadership. We hope you will give full play to your talents and help make GAC a world-class company.

Snel solliciteren

Verfijn je zoekopdracht

planning vacatures in 1504 zaandam

Aftersales Service Planning & Customer Experience Specialist

Manager Planning op Schiphol

Category Planner - Central Hub (Maternity Leave)

Demand Planner

Technisch Projectcoördinator Werkvoorbereiding & Planning (fulltime)

Bureaumedewerker Organisatie en Planning visitaties voor 16 uur in Haarlem

Junior planner - Amsterdam

Kit Planning Manager

Medewerker Sales & Planning

S&OP Promotion Planner – CHO Herengracht Amsterdam | 40h

Backoffice / Planning

Personeelsplanner

Supply Planning Manager (EU)

Demand Planning Analyst

(JUNIOR) MANAGER COMMERCIAL PLANNING (M/F/D)

Capacity Planning Manager

VP Integrated Business Planning & Planning Analytics

Supply Network Planner EMEA

Operations Planner

Manager, Demand Planning - Global Snacking

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van planning in 1504 zaandam

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