Network & Capacity Strategy
Develop rolling capacity forecasts (weekly/monthly/quarterly) by lane, reconciling customer
project pipelines (data center builds, hardware refresh cycles, decommission projects) with
available air cargo capacity.This is done in conjunction
- Build and maintain capacity plans across priority corridors — Asia Pacific intra-regional, China–
North America, China–Northern Europe, and Middle East gateways — adjusting for
seasonality, GRIs, and project-driven demand spikes.
- Model dynamic load factor (weight- and volume-constrained utilization) for rack and crate
shipments, given their density and irregular dimensions, to right-size ULD/pallet builds and
avoid both spoilage and stuck freight. Identify when scheduled freighter capacity is insufficient and recommend charter or ACMI
solutions for large or time-critical moves.
Carrier & Partner Management
- Negotiate and manage Block Space Agreements (BSAs) and allocation agreements with
freighter operators and combination carriers across core lanes.
- Maintain relationships with charter brokers, GSAs, and ACMI providers to flex capacity for
surge or out-of-gauge (OOG) shipments.
- Track spot rate movements, GRI announcements, and peak season surcharges; advise
commercial teams on rate exposure and contract timing.
- Vet ground handling capability at gateway airports (ramp equipment, forklift/crane capacity,
climate control) for heavy and oversized rack shipments.
- Translate customer shipment plans into booking instructions, balancing chargeable weight optimization against transit time and cost targets.
- Coordinate with packaging/crating teams on shock, vibration, and climate requirements specific to server hardware, and ensure crate/pallet dimensions are compatible with available aircraft types (including nose-loading freighters for tall or long cargo).
- Build contingency plans for capacity disruption (mechanical, weather, geopolitical) on critical lanes, including pre-cleared backup routings.
- Monitor and report on load factor, on-time performance, and capacity utilization against plan.
Compliance & Risk
Maintain working knowledge of dangerous goods regulations relevant to IT hardware (e.g.,
UN3480/3481 lithium-ion battery shipments) and ensure bookings reflect correct DG handling.
Stay current on export control requirements affecting high-performance computing and AI
accelerator hardware, and flag shipments requiring licensing or restricted routing.
- Partner with customs/trade compliance on HS classification and import documentation for IT
and networking equipment.
- Support insurance and security protocols appropriate to high-value cargo.
Cross-Functional Coordination
- Act as the primary capacity liaison between Control Tower across region and Operational
teams and carriers.
- Provide capacity visibility and constraints input into customer-facing quotes and project
timelines before commitments are made.
- Partner with finance on capacity-related cost forecasting and carrier contract economics
Required Qualifications
5+ years in air freight capacity planning, network planning, or carrier management, ideally
within a forwarder, airline, GSSA, or shipper logistics team.
Demonstrated fluency with industry mechanics: spot rates, GRIs, chargeable weight, load
factor, allocation/BSA structures.
Experience managing capacity across at least one of: Asia Pacific, transpacific, or Asia–
Europe trade lanes.
Strong analytical and forecasting skills; comfortable building and maintaining capacity models
in Excel or BI tools.
Track record negotiating directly with carriers, GSAs, or charter brokers.
Preferred Qualifications
- Experience with oversized/out-of-gauge cargo planning or project/charter logistics.
- Familiarity with dangerous goods regulations for lithium battery–containing equipment.
- Exposure to data center, IT hardware, or high-value/high-tech vertical logistics.
- Working knowledge of export control regimes affecting semiconductors or AI/HPC hardware.
- Experience standing up network capacity strategy for a new business line or trade lane.
Required
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3 year(s): Quantitative forecasting and scenario planning under uncertainty.
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5 year(s): Commercial negotiation and carrier relationship management.
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5 year(s): Comfort operating in a fast-moving, early-stage environment with evolving processes
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3 year(s): Exposure to data center, IT hardware, or high-value/high-tech vertical logistics.
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Familiarity with dangerous goods regulations for lithium battery–containing equipment.
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Experience with oversized/out-of-gauge cargo planning or project/charter logistics.
Required
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Bachelors or better in Logistics /Supply Chain Management or related field
Required
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Functional expert: Seen as a ‘thought leader’ on a subject
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Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well
Required
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Self-starter: Inspired to perform without outside help
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Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation
