20 beste vacatures voor de functie van customer support specialist in amersfoort, ut (nieuwe medewerkers gezocht)

Webshop Coordinator
Hunkemöller —Hilversum
- Fulltime
- Hybride werken
- Merchandising
- Communicatieve vaardigheden
Strategic AI Translator
ABN AMRO —Amersfoort
- € 6.066 - € 8.666 per maand
- Engels
- Master
- Analytisch vermogen
- Budget voor professionele ontwikkeling
1 dag
Customer Support Specialist
Colliers International EMEA —Utrecht Binnenstad
- Parttime
- ERP systemen
- Engels
- Kantoor
Snel solliciteren
Data, AI & Automation Specialist
Alpine Nederland B.V —Utrecht
- € 50.000 - € 70.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Master
- Bachelor
- Budget voor professionele ontwikkeling
Snel solliciteren
Product Compliance Specialist
Yokogawa —Amersfoort
- Fulltime
- Master
- Analytisch vermogen
- Bachelor
- Aanbrengbonus
Managing Consultant - Public Service Defence
PA Consulting —Utrecht
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Reiskostenvergoeding
SALES REPRESENTATIVE
DiaSorin —Utrecht
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Implementation Specialist
Solera —Utrecht
- Fulltime
- Microsoft Excel
- APIs
Sales Support Specialist
MasORange —Utrecht
- Fulltime
- Microsoft Word
- Microsoft Excel
- Salesforce
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Customer Support Specialist
MInox —Veenendaal
- Parttime
- Reiskostenvergoeding
Product Owner - QA Platform
Kramp GmbH —Utrecht
- ERP systemen
- Continue verbetering
- Winstdeling
- Budget voor professionele ontwikkeling
Tech People Manager
Kramp GmbH —Utrecht
- Hybride werken
- Agile
- Managementervaring
- Winstdeling
- Budget voor professionele ontwikkeling
Customer Support Agent for the Mercedes Team - Dutch speaking
Next Job Abroad —Utrecht
- Fulltime
- Hybride werken
- Engels
- Taaltraining aangeboden
Snel solliciteren
Deputy Product Marketing Manager
Yokogawa —Amersfoort
- Fulltime
- Analytisch vermogen
- Managementervaring
- Communicatieve vaardigheden
- Aanbrengbonus
Dutch-speaking Customer Service Agent for Dyson in Greece (relocation included)
Next Job Abroad —Utrecht
- Fulltime
- Engels
- Communicatieve vaardigheden
- Verhuisvergoeding
Snel solliciteren
Tech Support Coordinator
Fortna Europe —Houten
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Customer Support Specialist (Dutch speaker)
tamigo —Houten
- € 2.600 - € 3.100 per maand
- Fulltime
- Management
- Geen ervaring nodig
- Engels
Technical Customer Support - French speaking
Channable —Utrecht
- € 2.850 - € 2.950 per maand
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Flexibele werkuren
Snel solliciteren
Salesforce CRM Functional Consultant
Capgemini —Utrecht
- Salesforce
- Agile
- ICT
Technical Customer Support - Italian speaking
Channable —Utrecht
- € 2.850 - € 2.950 per maand
- Fulltime
- Hybride werken
- Schrijfvaardigheden
- Engels
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
5 dagen

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Webshop Coordinator

Hunkemöller -
Hilversum

Nu solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Extra vakantiedagen

Kwalificaties

Content Management Systemen
Merchandising
E-commerce
Communicatieve vaardigheden

Volledige vacaturetekst

At Hunkemöller, we are building a digital experience where every woman can discover her perfect fit, choose with confidence, and return because she feels understood. As a Webshop Coordinator you bring our webshop to life. You plan, execute, and optimize campaigns, inspirational (and informational) content, and promotions that not only delight and engage customers but also drive revenue, conversion, and brand loyalty. You combine creativity with commercial insight, ensuring every content touchpoint is impactful, visually compelling, and aligned with business goals.

YOUR TASKS

Your Role

As a Webshop Coordinator, you are the creative and strategic engine behind our webshop campaigns, content, and promotions. You take ownership of the planning, execution, and optimization of digital campaigns, homepage and (landing) page content, inspirational and informational modules, user generated product content, and all promotions across web and app.

You ensure every touchpoint and promotion is accurate, visually compelling, and commercially effective, monitoring performance closely and taking action if results fall short. You work closely with Customer Journey, Online Merchandising, and On-Site Search specialists within the team. You align with the Marketing department, to coordinate campaigns, launches, and promotions across channels, ensuring timing, messaging, and targeting are optimized for maximum impact. You also collaborate with the Product & Experience team to integrate content and promotion initiatives into the broader digital roadmap, ensuring alignment with strategic priorities and innovation projects.

While operational excellence is essential, delivering content and promotions on time and to high standards, you are encouraged to adopt a test-and-learn mentality wherever possible, using insights to make smart improvements and bring creative ideas to life.

In this role, you balance creative ownership, strategic thinking, and hands-on execution, making sure your campaigns and promotions not only look great but perform commercially and support the overall customer journey.

What You’ll Do

Take ownership of webshop content and promotions, ensuring campaigns, pages, and promotional activities drive engagement, conversion, and revenue.
Plan, execute, and monitor digital campaigns, homepage layouts, landing pages, inspirational and informational modules, and promotional initiatives, taking action if performance falls short.
Maintain accuracy, completeness, and timelines of all content and promotion assets, including user-generated content and SEO-aligned copy.
Collaborate with Customer Journey, Online Merchandising, and On-Site Search teams to ensure content and promotions support online strategies and commercial goals.
Adopt a test-and-learn mindset, using insights and metrics to continuously improve content and promotional performance.
Work closely with Marketing to align campaigns, promotions, and content initiatives with brand priorities and overall marketing strategy.
Maintain a customer-first and mobile-first approach across all content and promotion activities, ensuring a consistent and inspiring webshop experience.

How Success Is Measured (KPI’s)

Campaign and promotion performance: conversion, revenue, and engagement metrics (CTR, bounce rate, scroll depth)
Homepage, landing page, and content module effectiveness
Timelines, accuracy, and completeness of content and promotion delivery
User-generated product content coverage >80%
Contribution to smooth collaboration with cross-functional teams, including but not limited to SEO, Marketing, Customer Journey, Online Merchandising, and On-Site Search
Ability to identify and tackle underperforming campaigns or promotions, improving commercial outcomes

Key Competencies for a successful Webshop Coordinator

Experience managing digital content and online campaigns across web and/or app
Commercial mindset with awareness of revenue, conversion, and engagement impact
Ability to interpret performance data and translate insights into improvements
Understanding of e-commerce principles and digital customer journeys
Proactive, ownership-driven attitude with a continuous improvement mindset
Applies creative thinking combined with a mobile first and customer-centric perspective
Collaborative mindset and experience working cross-functionally
Strong planning and organizational skills with attention to detail
Ability to manage multiple priorities in a fast-paced setting
Experience working in performance-driven, KPI-focused environments
Clear and structured communication skills
Familiarity with CMS platforms and digital analytics tools

WE OFFER YOU

HYBRID WORK

Benefit from the flexibility of working from home, ensuring you can maintain productivity from anywhere. We have a 60:40 policy based on your working hours.

BUY & SELL DAYS

Every year in April, you will be eligible to buy or sell additional vacation days.

HUNKEMOLLER ACADEMY

Continuous learning opportunities and professional growth are supported through various training programs and workshops.

25 HOLIDAYS

You will get 25 holidays per annum, based on a fulltime role.

25-55% STAFF DISCOUNT

Our products are much loved with our employees. As part of the brand, you will receive a discount of 25% on all Hunkemoller products. On some Mondays we have an additional sale on our newest collections. On top of the 25% discount, you will receive an additional 25 - 35% discount.

WORK FROM ABROAD

Get the opportunity to work from abroad for up to 2 weeks!

THE JOURNEY TO YOUR DREAM JOB

10 seconds Application

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Live interview(s)

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Offer

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HIRED

Welcome to Hunkemöller - You'll sign your digital contract and are ready to start.

Onboarding &
Development Journey

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Verfijn je zoekopdracht

customer support specialist vacatures in amersfoort, ut

Webshop Coordinator

Strategic AI Translator

Customer Support Specialist

Data, AI & Automation Specialist

Product Compliance Specialist

Managing Consultant - Public Service Defence

SALES REPRESENTATIVE

Implementation Specialist

Sales Support Specialist

Customer Support Specialist

Product Owner - QA Platform

Tech People Manager

Customer Support Agent for the Mercedes Team - Dutch speaking

Deputy Product Marketing Manager

Dutch-speaking Customer Service Agent for Dyson in Greece (relocation included)

Tech Support Coordinator

Customer Support Specialist (Dutch speaker)

Technical Customer Support - French speaking

Salesforce CRM Functional Consultant

Technical Customer Support - Italian speaking

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support specialist in amersfoort, ut

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