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Sales & Reservations Coordinator

Baoase Luxury Resort -
Willemstad Curaçao

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Vacaturegegevens

Fulltime

Kwalificaties

Verkoopervaring
Engels
Bedrijfsadministratie
Gastenservice
Bedrijfskunde
MBO

Volledige vacaturetekst

Sales & Reservations Coordinator

Are you skilled at building connections with guests and guiding them toward making reservations through a warm, customer-focused approach? Join our team in a collaborative and dynamic environment!

MAIN ROLE & RESPONSIBILITIES

Engage with prospective guests and travel partners to convert inquiries into bookings, promote resort offerings, and manage group bookings and special events.
Accurately manage reservations, coordinate with departments to prepare for guest arrivals, monitor room availability, and maintain up-to-date records to ensure smooth operations.
Proactively offer upgrades, dining options, and luxury experiences to enhance the guest experience, promote resort facilities to boost sales, and track upselling effectiveness to meet revenue and occupancy goals.
Provide a personalized booking experience, address guest inquiries professionally, offer tailored recommendations, and handle feedback, special requests, and complaints with diplomacy, escalating matters when necessary.
Prepare regular reports on occupancy, revenue, and booking trends, conduct audits to ensure reservation accuracy, and maintain an organized system for guest records and reservation updates.

ESSENTIAL SKILLS & REQUIREMENTS

Minimum 3 years of experience in sales, reservations, or a guest service role, ideally within a luxury hotel or resort environment.
Degree in Hospitality, Business Administration, or a related field is preferred.
Fluent in English; proficiency in Dutch is considered an advantage.
Excellent communication, organizational, planning, and sales skills.
Strong attention to detail and the ability to multitask effectively in a fast-paced environment.

To apply, please send your resume and cover letter to [email protected].

Interesse in de functie van Sales & Reservations Coordinator bij Baoase Luxury Resort regio Willemstad?

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Sales & Reservations Coordinator

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Interesse in de functie van Sales & Reservations Coordinator bij Baoase Luxury Resort regio Willemstad?

Reageer nu met je CV en motivatie via de "solliciteer" button.

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