20 beste vacatures voor de functie van customer service in rotterdam (nieuwe medewerkers gezocht)

Program Support Associate (Lithuanian & English Fluency Required)
TreviPay —Rijswijk
- € 32.170 - € 36.355 per jaar
- Fulltime
- Hybride werken
- Bediening
- Microsoft Excel
- Microsoft Outlook
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Customer Care Medewerk(st)er
TK Elevator —Capelle aan den IJssel
- Parttime
- Microsoft Excel
- Microsoft Outlook
- Engels
Junior Trade Support
Wilmar —Rotterdam
- Fulltime
- Merchandising
- ERP systemen
- Engels
- Werk vanuit huis
Customer Service Representative
Arxada —Delft
- Fulltime
- Spaans
- Engels
- Microsoft Office
6 dagen
Dutch Customer & Sales Advisor - Upgrade Your Workspace to a Beach in Greece
Next Job Abroad —Rotterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Typen
- Verhuisvergoeding
Snel solliciteren
Customer Service Logistiek
STROOM Recruitment Rotterdam —Ridderkerk
- € 3.000 - € 3.700 per maand
- Parttime
- Engels
- Kantoor
- Microsoft Office
- Reiskostenvergoeding
Snel solliciteren
13 dagen
Customer Service Employee
Florensis B.V. —Hendrik-Ido-Ambacht
- Fulltime
- Spaans
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
Retail Associate - Full Time (38h) - Rotterdam
New Balance —Rotterdam
- Weekendbeschikbaarheid
- Communicatieve vaardigheden
- Flexibele werkuren
Customer Service Medewerker Benelux
Flokk AS —Rotterdam
- Fulltime
- Hybride werken
- CRM-systemen
- ERP systemen
- Engels
12 dagen
Customer Service Process Owner (9 month contract)
Rotork —Rotterdam
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
Snel solliciteren
Customer Service Coördinator (fulltime)
HOYER —Rotterdam
- € 2.600 - € 3.500 per maand
- Fulltime
- Engels
- Kantoor
- Zonder diploma
Program Support Partner
Exactpi —Rijswijk
- € 32.170 - € 39.270 per jaar
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
13 dagen
Personal Assistant to our CEO
Nearfield Instruments —Rotterdam
- Fulltime
- Engels
- Microsoft Office
- Administratieve ervaring
Internship Inbound & Outbound Sales at Fast Growing Startup in the centre of Rotterdam
Monday Merch —Rotterdam
- € 550 per maand
- Merchandising
- Engels
- Bachelor
Snel solliciteren
Customer Service medewerker Rotterdam
International Road Ferry B.V. —Rotterdam Albrandswaard
- € 2.400,00 - € 4.308,29 per maand
- Online sollicitatie
- Microsoft Excel
- Microsoft Outlook
- Engels
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
13 dagen
Team Leader ONECare Service – Export
Ocean Network Express —Rotterdam
- Fulltime
- Salesforce
- Engels
- Analytisch vermogen
- Zorgverzekering
Snel solliciteren
Maje - Sales Assistant - Rotterdam
Maje —Rotterdam
- Weekendbeschikbaarheid
- Computervaardigheden
- Engels
- POS
- Flexibele werkuren
Snel solliciteren
12 dagen
Customer Service Agent
Kone —Den Haag
- Parttime
- Hybride werken
- CRM-systemen
- Salesforce
- Engels
Store Associate Rotterdam (Student/Part-Time)
Suspicious Antwerp —Rotterdam
- Parttime
- Computervaardigheden
- Engels
- Administratieve ervaring
Customer Care Partner
APM Terminals —Rotterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service in rotterdam

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Program Support Associate (Lithuanian & English Fluency Required)

TreviPay -
Rijswijk

Snel solliciteren

Vacaturegegevens

Fulltime
€ 32.170 - € 36.355 per jaar

Secundaire arbeidsvoorwaarden

Extra vakantiedagen
Pensioen
Mentale gezondheidszorgprogramma's

Kwalificaties

Bediening
Microsoft Excel
Microsoft Outlook
ERP systemen
Engels
Analytisch vermogen
Klantenondersteuning
Managementervaring
Communicatieve vaardigheden

Volledige vacaturetekst

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. TreviPay operates in 35 countries, with offices in Kansas, Mexico City, San Jose CR, Rijswijk NL, and Melbourne AU.

Duties

Must exemplify TreviPay Mission and Values in handling cases and in- and outbound calls.
Must meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level Standards (SLSs).
Skilled to de-escalating challenging customers, clients or merchants and providing exceptional customer Use sound judgment to route escalated requests and unresolved issues to the appropriate team members.
Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes, and procedures.
rovide feedback and assistance to collaborate with other team members or leadership to improve processes, procedures, new implementations and subsequent training and documentation.
Welcome change and adapt positively to internal and external changes as well as driving change as needed.
Dedicated to actively engaging in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage.
Illustrate initiative by proactively contacting customers and merchants to address issues (e.g.: rejections, disputes, authorizations, technical needs, potential account issues, etc.)
Complete assigned learning before the due date while actively participating in learning sessions.
Perform other duties as assigned by leadership.

Skills

Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience.
Minimum two years of customer support experience with inbound and outbound calls and cases/email.
Motivated and enthusiastic with a desire to be in Customer Success.
Organized and self-sufficient with moderate supervision needed and the ability to communicate a summary of completed tasks to leaders.
Ability to skillfully manage challenging customer situations.
Coachable with the ability to improve performance based on feedback.
Proficient with Outlook, Word, and Excel.
Ability to work in a team and independent environment.
Ability to consistently meet expectations in an ever-changing environment.
Professional written and verbal communication skills.
Fluent/Native in Lithuanian (Written & Verbal)
Good written and verbal English (minimum C1)

Core Competencies

Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude, minimize conflict, encourage others.

The following includes actions and conscious inactions that team members, individually and within the group, are expected to display in all interactions.

Active Listening
Authentic
Change Agent
Confidence
Display Mindfulness
Embrace Empathy
Flexible
Forward Thinking (Critical, Analytical, Creative)
Helpful
Highly Responsive
Positive Attitude
Positive Body Language
Resourceful
Team Mindset
Tone of Voice
Trustworthy

What we offer

A strong pension plan with a 70/30 employer/employee contribution split (Nationale-Nederlanden), including partner and orphan's pension and disability cover
26 days of paid leave: 25 holiday days plus an extra "Day that Matters" to use however you choose — and earn up to 16 extra leave hours per year through our vitality reward
Hybrid working (2 days/week from home) with a €150 home-office setup budget and a daily working-from-home allowance
Work remotely from abroad for up to 60 days per year — well beyond the market standard
Invest in your growth: our Study Finance Scheme funds up to 100% of approved study costs, plus unlimited access to a wide range of courses on TalentLMS
A performance-based bonus program and a global recognition platform that gives your achievements company-wide visibility
8% holiday allowance, tax-free commuting reimbursement (€0.23/km) or a fully covered NS Business Card for public transport
Wellbeing built in: free confidential counseling through our Employee Assistance Program, company-paid accident and supplemental disability insurance, plus 8 hours of paid volunteer leave
And the small things that make office days nicer: weekly fresh fruit, in-office chair massages, and yoga balls in our Rijswijk office

Snel solliciteren

Verfijn je zoekopdracht

customer service vacatures in rotterdam

Program Support Associate (Lithuanian & English Fluency Required)

Customer Care Medewerk(st)er

Junior Trade Support

Customer Service Representative

Dutch Customer & Sales Advisor - Upgrade Your Workspace to a Beach in Greece

Customer Service Logistiek

Customer Service Employee

Retail Associate - Full Time (38h) - Rotterdam

Customer Service Medewerker Benelux

Customer Service Process Owner (9 month contract)

Customer Service Coördinator (fulltime)

Program Support Partner

Personal Assistant to our CEO

Internship Inbound & Outbound Sales at Fast Growing Startup in the centre of Rotterdam

Customer Service medewerker Rotterdam

Team Leader ONECare Service – Export

Maje - Sales Assistant - Rotterdam

Customer Service Agent

Store Associate Rotterdam (Student/Part-Time)

Customer Care Partner

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service in rotterdam

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