20 beste vacatures voor de functie van technical support in zuid holland (nieuwe medewerkers gezocht)

Service Desk and Welcome Desk Personnel
Seidor —Den Haag
- Microsoft Powerpoint
- Microsoft Excel
- Troubleshooting
2 dagen
Demo Technical Support Engineer
BYD Europe —Schiedam
- Engels
Support Werkstudent
Level.works —Rotterdam
- € 16,45 per uur
- Parttime
- Kantoor
- Analytisch vermogen
- Gezondheidsprogramma
Snel solliciteren
Technical Support Engineer – Datacenters
Kuijpers —Rijswijk
- Online sollicitatie
- Engels
- Analytisch vermogen
- Elektrotechniek
- Winstdeling
- Flexibele werkuren
IT Engineer
Robin Radar —Den Haag
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Analytisch vermogen
Customer Service Specialist
Jotun Group —Spijkenisse
- Vanaf € 45.000 per jaar
- Fulltime
- Engels
- Tijdmanagement
- Mentale gezondheidszorgprogramma's
- Flexibele werkuren
Onsite IT Support Senior Analyst
NTT DATA —Den Haag
- Fulltime
- Troubleshooting
- Windows
- Microsoft Office
Program Support Partner (French & English Fluency Required)
TreviPay —Rijswijk
- € 32.170 - € 39.270 per jaar
- Fulltime
- Hybride werken
- Bediening
- Microsoft Excel
- Microsoft Outlook
- Aanbrengbonus
Snel solliciteren
9 dagen
Technical Service Support Specialist
Lely —Maassluis
- € 4.200 - € 6.000 per maand
- Engineering
- Engels
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
Technisch support specialist
Thuisbatterij.nl —Den Hoorn
- € 3.000 - € 3.800 per maand
- Parttime
- Hybride werken
- Engels
- Analytisch vermogen
- Magazijn
Snel solliciteren
8 dagen
Technical Support and Pre-sales Engineer
BlueFinch-ESBD —Rijswijk
- E-mail
- Azure
- Engels
- Java
Technical Support Specialist
Destinus —Katwijk aan Zee
- Fulltime
- Management
- Engels
- ICT
Snel solliciteren
14 dagen
Technical Sales Support Professional
Innomotics N.V. —Den Haag
- Engels
- Microsoft Office
- Zonder diploma
Snel solliciteren
Support & Onboarding
GetGrib —Leiden
- € 2.800 - € 3.200 per maand
- Fulltime
- Hybride werken
- Kantoor
- Microsoft Office
- Master
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
4 dagen
IT Support Engineer
VDL TBP Electronics —Dirksland
- Engels
- Windows
- Bachelor
ICT Medewerker Den Haag
Zenda —Den Haag
- € 2.500 - € 3.700 per maand
- Dringend op zoek naar kandidaten
- Hybride werken
- Azure
- Windows
- Microsoft Office
- Tankpas
Snel solliciteren
Customer Service Representative BeNeLux
Avery Dennison —Oegstgeest
- € 33.880 - € 54.208 per jaar
- Online sollicitatie
- Hybride werken
- Engels
- Bachelor
- Kosteloos parkeren
- Mentale gezondheidszorgprogramma's
Snel solliciteren
System Application Specialist
Ecolab Inc. —Oegstgeest
- Fulltime
- Data-analyse
- Engels
- Microsoft Office
Technical Support Medewerker
Payter B.V. —Rotterdam
- Online sollicitatie
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
Support Medewerker ICT - Ubiquiti & Microsoft 365
ICNT Groep —Capelle aan den IJssel
- € 2.750 - € 4.250 per maand
- E-mail
- Windows
- Analytisch vermogen
- ICT
Snel solliciteren
13 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in zuid holland

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Service Desk and Welcome Desk Personnel

Seidor -
Den Haag

Nu solliciteren

Vacaturegegevens

2 dagen geleden

Kwalificaties

Microsoft Powerpoint
TCP
Microsoft Excel
Troubleshooting
Engels
Windows
Microsoft Office
Splunk
Veiligheid
ServiceNow
ICT
TCP/IP
Accountbeheer
Communicatieve vaardigheden
Active Directory
Helpdesk

Volledige vacaturetekst

We are looking for experienced Service Desk and Welcome Desk Personnel to provide high-quality ICT support services in a customer-facing environment at Europol premises in The Hague.

The selected candidates will support users through Service Desk and/or Welcome Desk activities, ensuring accurate ticket logging, prioritisation, troubleshooting, documentation, and professional communication. The role requires strong technical knowledge, excellent interpersonal skills, and the ability to work under pressure in an international environment.

Key responsibilities

Depending on the assigned function, the candidate will be expected to:

Provide first-line ICT support in a Service Desk or Welcome Desk environment.
Register, categorise, prioritise, and follow up tickets according to business needs.
Conduct technical conversations with users and accurately capture ticket information.
Support users with laptops, desktops, mobile devices, and standard workplace tools.
Assist with account management, mobile-device troubleshooting, remote assistance, and software deployment support.
Provide clear, concise, and informative documentation.
Maintain accuracy and attention to detail under pressure.
Deliver excellent customer service by phone, in person, and through ticketing systems.
Work proactively, anticipate consequences, and propose practical solutions.
Support activities during regular hours and, when requested, outside regular working hours.

Required experience and qualifications

The ideal candidates should have:

Minimum 3 to 5 years of experience in an ICT call centre environment or customer-facing ICT Service Desk.
Strong customer service focus.
Ability to learn and adapt quickly to new technologies.
Excellent telephone manner and communication skills.
Strong interpersonal skills, integrity, and professionalism.
Ability to prioritise and categorise tickets effectively.
Proactive approach and ability to think outside the box.
Attention to detail and accuracy under pressure.
Ability to write clear, concise, and useful documentation.

Required certification / knowledge

Basic ITIL V4 knowledge.

Technical skills

The candidate should have:

In-depth knowledge of ServiceNow.
Strong knowledge of Windows 11 and the Microsoft Office suite.
Sound knowledge of ICT equipment, including laptops, desktops, iPhones, and iPads.
Basic networking knowledge, including TCP/IP, routers, patching, and port security.
Strong skills in Excel, Word, PowerPoint, and service reporting.
Experience with Active Directory account management.
Basic mobile-device troubleshooting skills.
Experience with remote assistance tools.
Software deployment support experience.

Desirable knowledge:

ICT monitoring tools such as Nagios XI/Core, Splunk, Dynatrace, or Grafana.

Language requirements

English C1 minimum, both conversational and technical.
Knowledge of the international/NATO phonetic alphabet.

Security requirements

The candidate must hold, or be able to obtain before service start: CONFIDENTIEL UE / EU CONFIDENTIAL clearance or higher.

Nu solliciteren

Verfijn je zoekopdracht

technical support vacatures in zuid holland

Service Desk and Welcome Desk Personnel

Demo Technical Support Engineer

Support Werkstudent

Technical Support Engineer – Datacenters

IT Engineer

Customer Service Specialist

Onsite IT Support Senior Analyst

Program Support Partner (French & English Fluency Required)

Technical Service Support Specialist

Technisch support specialist

Technical Support and Pre-sales Engineer

Technical Support Specialist

Technical Sales Support Professional

Support & Onboarding

IT Support Engineer

ICT Medewerker Den Haag

Customer Service Representative BeNeLux

System Application Specialist

Technical Support Medewerker

Support Medewerker ICT - Ubiquiti & Microsoft 365

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in zuid holland

Related Searches

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden