20 beste vacatures voor de functie van functional lead in rotterdam, zh (nieuwe medewerkers gezocht)

Lead Retention & Reactivation
Wellis —Rotterdam
- € 5.000 - € 7.000 per maand
- Fulltime
- Hybride werken
- Analytisch vermogen
- Bachelor
- Marketing
- Budget voor professionele ontwikkeling
Snel solliciteren
2 dagen
Functional Programme Lead - Analysis NH90 Landing Gear
GKN Aerospace —Papendrecht
- Management
- Master
- Bachelor
1 dag
Digital Solution Administration Lead - Rotterdam (S)
SBM Offshore —Rotterdam
- Master
- Softwareontwikkeling
- Agile
14 dagen
Senior Learning & Development Specialist
Refresco —Rotterdam
- Engels
- Master
- Projectmanagement
Snel solliciteren
Assistant professor Governance of Complex Societal Transformations
Erasmus Universiteit Rotterdam —Rotterdam
- € 5.705 - € 7.297 per maand
- Parttime
- Doctor
- Engels
- Onderzoek
- Werk vanuit huis
- Budget voor professionele ontwikkeling
Functional Team Lead - Analysis JSF Landing Gear
GKN Aerospace —Papendrecht
- Master
- Projectmanagement
- Bachelor
1 dag
Lead MTS Program Management
Rambus —Rotterdam
- Engineering
- Agile
- Managementervaring
Presales Consultant – Secure Communications
Sectra AB —Den Haag
- Hybride werken
- Verkoopervaring
- Engels
- Windows
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Professional & Scientific Relations (PSR) Manager - Benelux region
Procter & Gamble —Rotterdam
- Fulltime
- Doctor
- Engels
- Microsoft Office
Learning & Development Lead - G&A, Benelux & France
Primark —Rotterdam
- Horeca-ervaring
- Engels
- Presentatievaardigheden
4 dagen
Continuous Improvement Expert
Stolt-Nielsen B.V. —Rotterdam
- Online sollicitatie
- Master
- Bachelor
- Continue verbetering
Snel solliciteren
Legal Operations Lead – AI and Innovation
The Ocean Cleanup —Rotterdam
- Fulltime
- Management
- Engels
- Analytisch vermogen
Sr. Advisor Communications
LyondellBasell Industries —Rotterdam
- Engels
- Presentatievaardigheden
- Bachelor
Product Owner – Learning eXperience Platforms
ComGen Solutions BV —Berkel en Rodenrijs
- € 3.103,03 - € 5.000,00 per maand
- E-mail
- Informatica
- Azure
- DevOps
- Flexibele werkuren
Snel solliciteren
Senior Compensation & Benefits Advisor, EU and Strategic Initiatives- UK or NL
Mercy Corps —Den Haag
- € 60.030 - € 70.920 per jaar
- Fulltime
- Engels
- Analytisch vermogen
- Projectmanagement
E-commerce manager
SkyCommerce —Rotterdam
- € 6.400,00 - € 8.492,92 per maand
- Parttime
- Hybride werken
- Management
- Engels
- Analytisch vermogen
- Kosteloos parkeren
- Telefoonplan
Snel solliciteren
People & Organization Manager
The Ocean Cleanup —Rotterdam
- Fulltime
- Master
- Bachelor
- Teammanagement
11 dagen
Planning Coordinator
BUNGE —Rotterdam
- Microsoft Excel
- ERP systemen
- Engels
Process Improvement Analyst
GEODIS Benelux —Rotterdam
- € 3.350 - € 4.500 per maand
- Fulltime
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Operations Manager
Vernal Strata Consortium —Rotterdam
- € 7.741,22 - € 10.535,63 per maand
- Parttime
- Hybride werken
- Master
- Analytisch vermogen
- Leidinggevende ervaring
Snel solliciteren

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Lead Retention & Reactivation

Wellis -
Rotterdam

Snel solliciteren

Vacaturegegevens

Fulltime
€ 5.000 - € 7.000 per maand
2 dagen geleden

Secundaire arbeidsvoorwaarden

Pensioen
Budget voor professionele ontwikkeling

Kwalificaties

E-commerce
Analytisch vermogen
Bachelor
Marketing

Volledige vacaturetekst

We are looking for a Lead Retention & Reactivation to help us maximize Customer Lifetime Value by keeping customers active, improving their treatment journey, preventing churn early, and reactivating churned customers in a relevant and personal way.

In this role, you will own Wellis’s retention and reactivation strategy, working closely with Marketing, CRM, Medical, Customer Care, Product, Data, and Operations. Your work will directly contribute to better customer outcomes, stronger treatment continuity, higher repeat purchases, and sustainable growth.

This is a good fit for someone who is customer-centric, commercially sharp, data-driven, and able to align multiple teams around one shared customer-retention approach.

About Wellis

Wellis is a fast-growing healthtech scale-up reinventing healthcare. We are building the first truly integrated health platform in the Netherlands, offering on-demand care for everyday health needs such as weight loss, hair loss, sexual health, and more.

Our platform covers the full journey: from diagnosis and medical assessment to prescription and delivery at home. By combining medical expertise, technology, and data, we make healthcare smarter, more accessible, more personal, and easier to use.

We are growing quickly, which means we are building the structures, teams, products, and processes that will help us scale responsibly. You will join an ambitious, international team where ownership is encouraged, collaboration is key, and impact is visible from day one.

About the role & team

As Lead Retention & Reactivation, you will report to the Chief Marketing Officer and lead the charge in transforming customer retention into a core growth engine for Wellis.

Rather than treating retention as a series of isolated campaigns, you will shape the end-to-end customer lifecycle; from onboarding and treatment continuity to winback and long-term value. Working cross-functionally, you will identify drop-off points, decode churn signals, and deploy high-impact interventions.

Your initial focus will be setting the retention strategy, building target segments, and launching measurable lifecycle experiments. Long-term, you will build a scalable engine that elevates CLV, cuts churn, and directly boosts EBITDA.

What you'll own

Strategy & Vision: Own the overarching retention and reactivation roadmap, translating CLV targets into actionable lifecycle campaigns and journey optimizations.
Customer Insights & Analytics: Analyze churn signals, friction points, and behavior data alongside Data teams to pinpoint drop-offs and prioritize high-value opportunities.
Lifecycle Campaigns: Design, test, and scale end-to-end campaigns across onboarding, activation, continuity, upsell, and winback.
Cross-Functional Collaboration: Partner with CRM, Content, Medical Operations, Customer Care and Product to deploy seamlessly integrated interventions that keep customers on track with their treatment.
Experimentation & Optimization: Continuously test timing, messaging, channels, and offers to optimize conversion and engagement while maintaining brand and medical standards.
Metrics & Impact: Own key retention metrics (CLV, churn, reactivation rate), build clear tracking with Data, and report actionable performance insights to leadership.
Team Leadership & Development: Lead the Retention & Reactivation team which currently consistes of CRM Specialist(s), but will expand in the future.

What we offer

Salary range of € 5.000 – € 7.000 gross per month, depending on experience
8% holiday allowance.
Pension plan.
Learning budget.
Monthly personal budget via Alleo.
Hybrid working: partly from our Rotterdam office, around 2 days per week.
20 remote-working days per year.
Working from home allowance.
25 holidays.
A culture of short lines, speed, ownership, and continuous improvement, where pragmatism and impact matter.
The opportunity to help build a fast-growing healthtech scale-up from the inside.

Who you are

Lifecycle Expert: Proven track record in retention, CRM, or growth marketing, with deep expertise in segmentation, behavioral triggers, and lifecycle experimentation.
Commercially Minded: Highly analytical and ROI-driven. You prioritize initiatives based on their direct impact on CLV, churn, margin, and growth.
Customer-Centric Strategist: You view growth through the user’s eyes, mapping friction points directly into practical customer journey solutions.
Cross-Functional Leader: Exceptional communicator and collaborator who can align diverse teams (from Medical to Data) around a unified retention strategy.
Outcome-Driven: A self-starter who takes end-to-end ownership of performance, navigating complexity to deliver business results.
Leader: You know how to guide a team, set clear goals, and support them in achieving results.
Bonus: Background in healthtech, subscription models, e-commerce, or regulated industries.

Please be advised that you have to be eligible to work in the Netherlands and live within commuting distance of Rotterdam (hybrid role)

Hiring process

We want the application process at Wellis to be fast, transparent, and personal.

Introductory chat with Amir (Senior Recruiter) — short conversation about your background, motivation, and practical questions.
Interview with the Chief Marketing Officer — deeper discussion about the role, team, and relevant experience.
Case / practical conversation — focused on how you approach retention, lifecycle campaigns, customer segmentation, and reactivation opportunities.
Final conversation with a founder or key stakeholder — mutual fit, collaboration, and final questions.

Snel solliciteren

Verfijn je zoekopdracht

functional lead vacatures in rotterdam, zh

Lead Retention & Reactivation

Functional Programme Lead - Analysis NH90 Landing Gear

Digital Solution Administration Lead - Rotterdam (S)

Senior Learning & Development Specialist

Assistant professor Governance of Complex Societal Transformations

Functional Team Lead - Analysis JSF Landing Gear

Lead MTS Program Management

Presales Consultant – Secure Communications

Professional & Scientific Relations (PSR) Manager - Benelux region

Learning & Development Lead - G&A, Benelux & France

Continuous Improvement Expert

Legal Operations Lead – AI and Innovation

Sr. Advisor Communications

Product Owner – Learning eXperience Platforms

Senior Compensation & Benefits Advisor, EU and Strategic Initiatives- UK or NL

E-commerce manager

People & Organization Manager

Planning Coordinator

Process Improvement Analyst

Operations Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van functional lead in rotterdam, zh

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