20 beste vacatures voor de functie van department leader in rotterdam, zh (nieuwe medewerkers gezocht)

Team Leader ONECare Service – Export
Ocean Network Express —Rotterdam
- Fulltime
- Salesforce
- Engels
- Analytisch vermogen
- Zorgverzekering
Snel solliciteren
Senior Trade Back Office Specialist
Eneco —Rotterdam
- € 71.000 - € 100.000 per jaar
- Hybride werken
- Engels
- Financiën
- Master
- Winstdeling
- Werk vanuit huis
Shipping Coordinator
Kipp & Zonen —Delft
- Fulltime
- ERP systemen
- Engels
- Microsoft Office
Department Manager Equipment Design
Vuyk Engineering Rotterdam —Rotterdam
- Vanaf € 7.000 per maand
- Fulltime
- Hybride werken
- Master
- Bachelor
- Managementervaring
- Winstdeling
Snel solliciteren
F&B MANAGER
Leonardo Hotels —Den Haag
- € 3.176 - € 4.027 per maand
- E-mail
- Hotel
- Managementervaring
- Restaurant
- Productkorting werknemers
- Reiskostenvergoeding
Operations Administration Officer
BUNGE —Rotterdam
- Microsoft Word
- Microsoft Excel
- Administratieve ervaring
- Reiskostenvergoeding
3 dagen
Laboratory Technician
VPS —Barendrecht
- Fulltime
- Laboratorium
- Doctor
- Engels
Snel solliciteren
Logistic Coordinator
DSV —Rotterdam
- Fulltime
- Engels
- Administratieve ervaring
- Magazijn
Forwarder Import Export
DSV —Rotterdam
- Tot € 4.000 per maand
- Fulltime
- Microsoft Excel
- Engels
Operations Agent - Cruise Services
AIT Worldwide Logistics, Inc. —Rotterdam
- Fulltime
- Engels
- Windows
- Microsoft Office
- Productkorting werknemers
Operations Officer - Commodities (Junior / Medior / Senior) - Rotterdam
BUNGE —Rotterdam
- Weekendbeschikbaarheid
- Tweetalig
- Microsoft Excel
- Engels
- Reiskostenvergoeding
Business Development Representative
Virtual Vaults —Rotterdam
- € 2.700 - € 3.900 per maand
- Fulltime
- Verkoopervaring
- Engels
- Master
- Reiskostenvergoeding
Account Specialist II
LyondellBasell Industries —Rotterdam
- Engels
- Microsoft Office
- Analytisch vermogen
8 dagen
Continuous Improvement Expert
Stolt-Nielsen B.V. —Rotterdam
- Online sollicitatie
- Master
- Bachelor
- Continue verbetering
Snel solliciteren
8 dagen
Account Manager Civil Aviation
Robin Radar —Den Haag
- Fulltime
- Verkoopervaring
- Engels
- Master
VP Customer Support (Building AI-chatbot CS)
C Teleport —Rotterdam
- Tot € 120.000 per jaar
- Hybride werken
- Master
Sr. Manager
LyondellBasell Industries —Rotterdam
- Management
- Informatica
- Bachelor
Account Specialist I
LyondellBasell Industries —Rotterdam
- Engels
- Microsoft Office
- Analytisch vermogen
8 dagen
Sr. Advisor Communications
LyondellBasell Industries —Rotterdam
- Engels
- Presentatievaardigheden
- Bachelor
Teammanager Logistiek
IKEA —Barendrecht
- € 3.192 - € 4.496 per maand
- Fulltime
- Leidinggevende ervaring
- Magazijn
- Productkorting werknemers
- Reiskostenvergoeding

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van department leader in rotterdam, zh

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Team Leader ONECare Service – Export

Ocean Network Express -
Rotterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Collectieve zorgverzekering
Zorgverzekering

Kwalificaties

Salesforce
Logistiek
Engels
Analytisch vermogen
Leidinggevende ervaring
Projectmanagement
Teammanagement
Managementervaring

Volledige vacaturetekst

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

Are you ready for your next position and make a difference in Export Customer Care?

As Team Leader ONECare Service – Export you will manage a team of ONECare Customer Service agents who are handling all tasks related to our Export bookings for the customers in our ONECare segment. You will report to the Manager Customer Care – Export.

The purpose of this role is to ensure high quality customer service by supervising the team to deliver tasks, customer satisfaction, delivering on agreed targets and educating our clients on the full utilisation of e-commerce tools. You will translate Export Customer Service directions and strategy into daily actions within the team and proactively manage and strengthen our customer portfolio by building strong customer relationships.
Supporting and implementing transformation and continued change is a key area of responsibility for this role.

KEY AREA OF RESPONSIBILITIES

Leadership and People Management: To provide direction and vision by empowering and motivating direct and indirect reports to achieve success. Create an environment where everyone is enabled to perform to the best of their abilities by giving and receiving feedback, as well as challenging and coaching direct reports and team overall. Be a role model by embracing and promoting change.
Communication & Collaboration: Ensure good collaboration and communication within departments, Offshore locations and across.
Monitor quality and quantity of team outputs: Safeguarding a continuous review of best working practices in order to improve effectiveness and productivity is another key element of your role. Furthermore you act as escalation point in case a team member can't resolve customer queries.
You always have a focus on further improvements of existing processes and immediately see opportunities to organize our work smarter, faster, and more effectively.
You embrace new technologies and you effortlessly integrate them into our daily work with your team.
Digital adoption: Support ONE's digital transformation by utilising and promoting our e-commerce platform and our self-service tools as applicable and relevant to your tasks and responsibilities.

Process & Quality Management: Steer daily processes in line with agreed KPIs, company policies and SOPs.

REQUIRED SKILLS AND COMPETENCIES

At least 3 years of experience within the logistics business as a Team Leader or Supervisor
People Management
Strong communication & leadership skills; you are a first point of contact for the team members
Team player
Good knowledge of the English and Dutch language, verbal and in writing
Able to guide and lead a Team during transition and changes
Analytical skills
Able to focus on KPI’s and at the same time lead with empathy
Preferably experience with the CRM system Salesforce
Commercial mind-set, capable of taking decisions within authority limit
Experience with digitization, automation and creating a superior customer experience
Project management: able to plan, manage, execute and finalize projects

YOUR WORKING LOCATION

This position is based within our Rotterdam Agency office

WHAT WE OFFER

Market based salary
26 Holiday days per year
Holiday allowance
13th month
Pension: a defined contribution paid by Employer and Employee
WIA and WGA-gap insurance fully paid by ONE
Collective Health Insurance
Commuting and Working from Home Allowance

Snel solliciteren

Verfijn je zoekopdracht

department leader vacatures in rotterdam, zh

Team Leader ONECare Service – Export

Senior Trade Back Office Specialist

Shipping Coordinator

Department Manager Equipment Design

F&B MANAGER

Operations Administration Officer

Laboratory Technician

Logistic Coordinator

Forwarder Import Export

Operations Agent - Cruise Services

Operations Officer - Commodities (Junior / Medior / Senior) - Rotterdam

Business Development Representative

Account Specialist II

Continuous Improvement Expert

Account Manager Civil Aviation

VP Customer Support (Building AI-chatbot CS)

Sr. Manager

Account Specialist I

Sr. Advisor Communications

Teammanager Logistiek

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van department leader in rotterdam, zh

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