20 beste vacatures voor de functie van agency manager in rotterdam, zh (nieuwe medewerkers gezocht)

Team Leader ONECare Service – Export
Ocean Network Express —Rotterdam
- Fulltime
- Salesforce
- Engels
- Analytisch vermogen
- Zorgverzekering
Snel solliciteren
Senior Investigator (P-4)
Organisation for the Prohibition of Chemical Weapons —Den Haag
- € 10.672 per maand
- Weekendbeschikbaarheid
- Militaire ervaring
- Engels
- Analytisch vermogen
Office Manager
100procent —Rotterdam
- Vanaf € 3.000 per maand
- Parttime
- Engels
- Kantoor
- Administratieve ervaring
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
Vacature: Recruitment Marketing Specialist - View vacancy
Bekijk bedrijf: NN Group —Den Haag
- € 4.527 - € 6.036 per maand
- Fulltime
- Engels
- ICT
- Communicatieve vaardigheden
Senior Trade Back Office Specialist
Eneco —Rotterdam
- € 71.000 - € 100.000 per jaar
- Hybride werken
- Engels
- Financiën
- Master
- Winstdeling
- Werk vanuit huis
Enterprise Customer Success Manager - Benelux
Trustpilot —Rotterdam
- Engels
- Stage
- Marketing
- Mentale gezondheidszorgprogramma's
Senior Research Analyst / Research Leader - Defence (Dutch fluency)
Rand Europe —Den Haag
- € 47.000 - € 60.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Onderzoek
- Analytisch vermogen
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
Intern - Office Manager
Youwe —Rotterdam
- € 375 per maand
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Bachelor
Snel solliciteren
Europol/2026/TA/AD9/765 -Head of Unit – EU Drugs
Europol —Den Haag
- € 10.082,77 per maand
- Fulltime
- Projectmanagement
- Contracten
- Communicatieve vaardigheden
9 dagen
Corporate Recruiter
Van Oord —Rotterdam
- Parttime
- Engels
- Bachelor
- Continue verbetering
- Reiskostenvergoeding
- Zorgverzekering
7 dagen
Senior Project Manager
Simply Commerce Group Ltd —Rotterdam
- Tot € 80.000 per jaar
- Hybride werken
- Engels
- Projectmanagement
- Agile
Client Partner
Dentsu —Rotterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Advisor Communications
LyondellBasell Industries —Rotterdam
- Engels
- Presentatievaardigheden
- Bachelor
Human Resources Assistant
IOM Nederland —Den Haag
- Vanaf € 45.408 per jaar
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snel solliciteren
Senior Structured Energy Trader
Eneco —Rotterdam
- € 110.000 - € 170.000 per jaar
- Hybride werken
- Financiën
- Analytisch vermogen
- Winstdeling
- Werk vanuit huis
Senior Property Risk Consultant
Allianz —Rotterdam
- € 104.100 - € 138.700 per jaar
- Fulltime
- Hybride werken
- Engels
- Presentatievaardigheden
- Bachelor
Research Manager
Blauw Research —Rotterdam
- Fulltime
- Engels
- Projectmanagement
- Reiskostenvergoeding
Corporate chef
Blauw Research —Rotterdam
- Parttime
- Horeca-ervaring
- Kantoor
- Reiskostenvergoeding
Assistant Store Manager (Fulltime) - Rotterdam Bijenkorf
Hugo Boss —Rotterdam
- Fulltime
- Engels
- Analytisch vermogen
- Managementervaring
- Zorgverzekering
2 dagen
Head of Unit - ESOCC Expertise & Stakeholder Management & Head of Unit - ECAMS Expertise & Stakeholder Management (AD9)
Europol —Den Haag
- € 10.082,77 per maand
- Fulltime
- Contracten
- Communicatieve vaardigheden
- Onderhandelen
9 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van agency manager in rotterdam, zh

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Team Leader ONECare Service – Export

Ocean Network Express -
Rotterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Collectieve zorgverzekering
Zorgverzekering

Kwalificaties

Salesforce
Logistiek
Engels
Analytisch vermogen
Leidinggevende ervaring
Projectmanagement
Teammanagement
Managementervaring

Volledige vacaturetekst

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

Are you ready for your next position and make a difference in Export Customer Care?

As Team Leader ONECare Service – Export you will manage a team of ONECare Customer Service agents who are handling all tasks related to our Export bookings for the customers in our ONECare segment. You will report to the Manager Customer Care – Export.

The purpose of this role is to ensure high quality customer service by supervising the team to deliver tasks, customer satisfaction, delivering on agreed targets and educating our clients on the full utilisation of e-commerce tools. You will translate Export Customer Service directions and strategy into daily actions within the team and proactively manage and strengthen our customer portfolio by building strong customer relationships.
Supporting and implementing transformation and continued change is a key area of responsibility for this role.

KEY AREA OF RESPONSIBILITIES

Leadership and People Management: To provide direction and vision by empowering and motivating direct and indirect reports to achieve success. Create an environment where everyone is enabled to perform to the best of their abilities by giving and receiving feedback, as well as challenging and coaching direct reports and team overall. Be a role model by embracing and promoting change.
Communication & Collaboration: Ensure good collaboration and communication within departments, Offshore locations and across.
Monitor quality and quantity of team outputs: Safeguarding a continuous review of best working practices in order to improve effectiveness and productivity is another key element of your role. Furthermore you act as escalation point in case a team member can't resolve customer queries.
You always have a focus on further improvements of existing processes and immediately see opportunities to organize our work smarter, faster, and more effectively.
You embrace new technologies and you effortlessly integrate them into our daily work with your team.
Digital adoption: Support ONE's digital transformation by utilising and promoting our e-commerce platform and our self-service tools as applicable and relevant to your tasks and responsibilities.

Process & Quality Management: Steer daily processes in line with agreed KPIs, company policies and SOPs.

REQUIRED SKILLS AND COMPETENCIES

At least 3 years of experience within the logistics business as a Team Leader or Supervisor
People Management
Strong communication & leadership skills; you are a first point of contact for the team members
Team player
Good knowledge of the English and Dutch language, verbal and in writing
Able to guide and lead a Team during transition and changes
Analytical skills
Able to focus on KPI’s and at the same time lead with empathy
Preferably experience with the CRM system Salesforce
Commercial mind-set, capable of taking decisions within authority limit
Experience with digitization, automation and creating a superior customer experience
Project management: able to plan, manage, execute and finalize projects

YOUR WORKING LOCATION

This position is based within our Rotterdam Agency office

WHAT WE OFFER

Market based salary
26 Holiday days per year
Holiday allowance
13th month
Pension: a defined contribution paid by Employer and Employee
WIA and WGA-gap insurance fully paid by ONE
Collective Health Insurance
Commuting and Working from Home Allowance

Snel solliciteren

Verfijn je zoekopdracht

agency manager vacatures in rotterdam, zh

Team Leader ONECare Service – Export

Senior Investigator (P-4)

Office Manager

Vacature: Recruitment Marketing Specialist - View vacancy

Senior Trade Back Office Specialist

Enterprise Customer Success Manager - Benelux

Senior Research Analyst / Research Leader - Defence (Dutch fluency)

Intern - Office Manager

Europol/2026/TA/AD9/765 -Head of Unit – EU Drugs

Corporate Recruiter

Senior Project Manager

Client Partner

Sr. Advisor Communications

Human Resources Assistant

Senior Structured Energy Trader

Senior Property Risk Consultant

Research Manager

Corporate chef

Assistant Store Manager (Fulltime) - Rotterdam Bijenkorf

Head of Unit - ESOCC Expertise & Stakeholder Management & Head of Unit - ECAMS Expertise & Stakeholder Management (AD9)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van agency manager in rotterdam, zh

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