20 beste vacatures voor de functie van medewerker customer service in overijssel (nieuwe medewerkers gezocht)

Customer Success Manager (E-commerce & SaaS)
Orisha —Zwolle
- € 2.500 - € 4.680 per maand
- Parttime
- Hybride werken
- Merchandising
- Engels
- Master
Customer Care Medewerker | 32 uur
CWS —Deventer
- € 2.540 - € 3.000 per maand
- Parttime
- Salesforce
- ERP systemen
- Bachelor
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Medewerker klantcontact
Enexis Group —Hengelo OV
- € 3.084 - € 4.406 per maand
- Parttime
- Hybride werken
- Analytisch vermogen
- Reiskostenvergoeding
Customer Support Specialist
Zonneplan —Zwolle
- € 2.600 - € 3.200 per maand
- Parttime
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Medewerker Klant Contact & Administratie
Gezondheidsdienst voor Dieren —Deventer
- Parttime
- Laboratorium
- Communicatieve vaardigheden
- Zorgverzekering
- Flexibele werkuren
Medewerker Klantenservice
Stepp Footcare —Zwolle
- € 2.650 per maand
- Parttime
- Microsoft Office
- Typen
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
Customer Service Specialist | Klantenservice medewerker
Veneta B.V. —Zwolle
- € 2.600 - € 2.800 per maand
- Fulltime
- Hybride werken
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Medewerker klantcontact
Enexis —Hengelo OV
- € 3.084 - € 4.406 per maand
- Parttime
- Hybride werken
- Analytisch vermogen
- Reiskostenvergoeding
Customer Service Medewerker
Kruitbosch —Zwolle
- € 2.700 - € 4.000 per maand
- Parttime
- Horeca-ervaring
- Kantoor
- Communicatieve vaardigheden
- Werk vanuit huis
Medewerker Service & Support Hengelo Parttime
Bidfood —Hengelo OV
- € 16,23 - € 19,27 per uur
- Parttime
- Horeca-ervaring
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Klantenservicemedewerker Klachten
Print.com —Deventer
- € 2.800 - € 3.350 per maand
- Parttime
- Communicatieve vaardigheden
Snel solliciteren
Klantenservice medewerker
1KOMMA5º Nederland —Deventer
- Parttime
- Microsoft Outlook
- Verkoopervaring
- Salesforce
- Kosteloos parkeren
- Productkorting werknemers
Snel solliciteren
7 dagen
Medewerker Service & Support Hengelo
Bidfood —Hengelo OV
- € 16,23 - € 19,27 per uur
- Weekendbeschikbaarheid
- Horeca-ervaring
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Onboarding & Adoption Specialist
Roxit B.V. —Zwolle
- € 4.000 - € 5.500 per maand
- Parttime
- Analytisch vermogen
- Bachelor
- Flexibele werkuren
Customer Support 2e lijn
wehkamp —Zwolle
- Parttime
- Kantoor
- Analytisch vermogen
- Communicatieve vaardigheden
- Productkorting werknemers
- Winstdeling
Snel solliciteren
Klantenservice Medewerker (Frontoffice)
Leenders Bike Totaal —Hengelo OV
- Parttime
- Magazijn
- Communicatieve vaardigheden
- Retailervaring
- Productkorting werknemers
- Reiskostenvergoeding
Customer Planner Specialist | Commerciële planning
Veneta B.V. —Zwolle
- € 2.600 - € 2.800 per maand
- Fulltime
- Hybride werken
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Junior Chatspecialist weekend/avond
Chatkracht B.V. —Hengelo OV
- Parttime
- Verkoopervaring
- Engels
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
4 dagen
Customer Success Specialist
Booking Experts —Enschede
- € 2.691 - € 3.943 per maand
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Medewerker Servicedesk Beheer en Onderhoud
Van der Sluis Technische Bedrijven —Kampen
- € 2.751 - € 3.520 per maand
- Parttime
- ERP systemen
- Microsoft Office
- Reiskostenvergoeding

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van medewerker customer service in overijssel

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Customer Success Manager (E-commerce & SaaS)

Orisha -
Zwolle

Nu solliciteren

Vacaturegegevens

Parttime
€ 2.500 - € 4.680 per maand

Kwalificaties

Frans
Merchandising
Engels
E-commerce
Master
Analytisch vermogen
Certified ScrumMaster

Volledige vacaturetekst

Ready to drive growth for leading e-commerce players within a fast-growing international SaaS organization ?

Discover Tweakwise, powered by Orisha, the leading SaaS Search & Discovery platform that optimizes the customer journey for thousands of webshops across Europe through data, automation, and AI (LLM) innovation. As part of our international expansion within the Orisha Group, our dedicated team of 9 experts (Onboarding, Support, CSM) based in Zwolle is looking for its next talent to nurture and grow our client portfolio.

As a Customer Success Manager, you will work in close collaboration with our Manager, as well as the Sales, Product, and Support teams.

Your missions :

Maximize Client Retention and Satisfaction : you manage and retain a portfolio averaging 100 clients (ranging from SMB to Low Enterprise segments). Acting as a strategic advisor, you conduct regular business reviews to maximize platform adoption and guarantee a strong ROI for your customers.
Drive Commercial Growth : equipped with a true sales-driven and "hunter" mindset, you proactively identify and secure upsell opportunities (leveraging our modular platform solutions) within your accounts. You contribute directly to ARR growth and manage commercial renewal conversations.
Provide E-commerce Consultancy Expertise : you analyze webshop performance, data, and KPIs to advise e-commerce managers on their merchandising strategies, internal search experiences, and conversion rate optimization (CRO).
Streamline Internal Feedback Loops : you work closely with the Onboarding team to ensure successful client rollouts, and you act as the voice of the customer by sharing market insights and feedback with our Product teams.
Mitigate Churn for At-Risk Accounts : serving as the go-to problem solver for unsatisfied accounts, you quickly identify risks and deploy effective action plans to turn challenging situations into retention successes.

#WeAimForTheSummit

Who are you ?

Experienced in SaaS and E-commerce : you bring 3+ years of experience in a similar role (CSM, Account Management, or E-commerce Consultancy).
Analytical and Business-Driven : you speak the language of digital commerce (conversion, merchandising, tech stacks) and possess a strong ROI-focused mindset to chase your farming and upsell targets.
Strict Language Requirements : professional fluency in both Dutch and English is imperative for daily operations. Proficiency in French is a valuable asset.
Team Player and Agile : you thrive in an entrepreneurial environment, love building from scratch, and possess excellent interpersonal skills to align and influence multiple stakeholders.

At Orisha, AI is an everyday ally: we encourage and train every employee to use Gemini to boost their creativity and productivity.

️ Compensation : between €2,500 and €4,680 gross per month (based on a 40-hour work week).

️ This position is a permanent contract based in Zwolle (Netherlands) and we are open to part-time options (working hours and schedule to be discussed) .

️ Hybrid Policy : a presence at the office is required for 60% of the working time (with 40% remote work).

Recruitment Process :

Qualification interview with a member of the Talent Acquisition Partner team
Interview with the manager
Interview with the Director Executive
Interview with the HRBP

Please note : as part of the process, we will conduct a reference check (subject to your consent).

About Orisha

Founded in 2003, Orisha is a European software publisher dedicated primarily to companies in retail, real estate, healthcare, construction, and agrifood.

Since its creation, Orisha guides companies toward success by offering solutions specific to their business and essential to their activity.

Orisha generates a revenue of over €350M and employs more than 2,200 people.

Orisha is a group that supports over 50,000 clients across 100+ countries with the technological tools needed to run their business every day.

If you see yourself in this project, let us know! We look forward to meeting you.

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medewerker customer service vacatures in overijssel

Customer Success Manager (E-commerce & SaaS)

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Onboarding & Adoption Specialist

Customer Support 2e lijn

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Customer Planner Specialist | Commerciële planning

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Customer Success Specialist

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van medewerker customer service in overijssel

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