20 beste vacatures voor de functie van service coordinator (m/v) in den haag, zh (nieuwe medewerkers gezocht)

Service Management Coordinator
ARHS —Den Haag
- Fulltime
- Engels
- Projectmanagement
- Bachelor
Snel solliciteren
4 dagen
Service Coördinator
CLdN Distriport B.V. —Rotterdam Botlek
- € 2.663,43 - € 4.546,98 per maand
- Fulltime
- Onderhoud
- Bachelor
- Communicatieve vaardigheden
Snel solliciteren
Coördinator klantimplementatie
Arbo Unie —Rotterdam
- € 3.558,06 - € 5.210,61 per maand
- Parttime
- Hybride werken
- Bachelor
- Communicatieve vaardigheden
- Flexibele werkuren
4 dagen
Service Coördinator
ONE XP —Rotterdam
- Vanaf € 3.500 per maand
- Fulltime
- Engels
- Master
- Bachelor
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Service Coördinator
GRID | individuals —Delft
- € 3.700 - € 4.800 per maand
- Online sollicitatie
- Engels
- Organisatorische vaardigheden
- Communicatieve vaardigheden
- Flexibele werkuren
Service Delivery Coördinator (Zorg-ICT)
Formelio —Den Haag
- Tot € 4.000 per maand
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Service Coordinator
Hitachi —Rotterdam
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3 dagen
Service Coördinator
Paans —Den Haag
- E-mail
- ERP systemen
- Microsoft Office
- Communicatieve vaardigheden
- Reiskostenvergoeding
Coördinator Logistic Services (Junior)
Intertoys —Waddinxveen
- Fulltime
- ERP systemen
- Engels
- Administratieve ervaring
Customer Service Coordinator
Samskip —Rotterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Coördinator Liften
TK Elevator —Capelle aan den IJssel
- € 4.000 - € 5.000 per maand
- Communicatieve vaardigheden
- Winstdeling
Service Coördinator Liften
TK Elevator Netherlands B.V. —Capelle aan den IJssel
- € 3.300 - € 5.000 per maand
- Fulltime
- Communicatieve vaardigheden
- Winstdeling
Snel solliciteren
Service Coördinator
Meerman Machines —Vlaardingen
- € 3.500 - € 4.500 per maand
- E-mail
- ERP systemen
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Bedrijfsfitness
Customer Success Manager - CUAS
Robin Radar —Den Haag
- Fulltime
- Hybride werken
- Engineering
- Engels
- Bachelor
Service Coördinator Liften
TK Elevator Netherlands BV —Capelle aan den IJssel
- € 4.000 - € 5.000 per maand
- Fulltime
- Communicatieve vaardigheden
- Winstdeling
HR Service Delivery Coördinator
DFDS Continent —Vlaardingen
- Parttime
- Kantoor
- Administratieve ervaring
- Personeelszaken
- Zorgverzekering
- Bedrijfsfitness
9 dagen
Service Coördinator Utiliteit
Binx —Rotterdam
- Engineering
- Onderhoud
- Organisatorische vaardigheden
Customer Operational Services Coördinator
DFDS Continent —Vlaardingen
- Engels
- Communicatieve vaardigheden
- Zorgverzekering
- Bedrijfsfitness
Customer Service Coördinator Repair (fulltime)
HOYER —Rotterdam
- € 3.500 - € 4.500 per maand
- Parttime
- Engels
- Microsoft Office
- Organisatorische vaardigheden
Customer Service Coordinator Export (fulltime)
HOYER —Rotterdam
- € 3.400 - € 4.600 per maand
- Fulltime
- Engels
- Kantoor
- Zonder diploma

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van service coordinator (m/v) in den haag, zh

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Service Management Coordinator

ARHS -
Den Haag

Snel solliciteren

Vacaturegegevens

Fulltime
4 dagen geleden

Kwalificaties

ITIL-certificering
Engels
Projectmanagement
Bachelor

Volledige vacaturetekst

Company Description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024.

Job Description

Lead and maintain Service Transition process documentation, including process manuals, SOPs, and Knowledge Articles aligned with ITIL best practices
Coordinate transition of projects into ICT Operations, including readiness assessments, operational acceptance criteria, and go-live handover packages
Proactively identify transition risks, scope gaps, and timeline constraints; escalate and track resolution with relevant stakeholders
Develop and maintain communication and coordination procedures for all service transitions, ensuring operational teams and business stakeholders are aligned
Design, produce, and maintain ITSM reporting covering Service Transition, Incident, and Problem Management; provide analysis and recommend follow-up actions
Support Incident and Problem Management process activities, contributing to root cause analysis documentation and improvement tracking
Identify and drive Continual Service Improvement initiatives within the Service Transition domain
Manage and update ICT process documentation in the internal document management system; ensure documentation currency and quality

Qualifications

Mandatory:

Bachelor's degree plus 3 years of relevant experience.

Working knowledge of English B2 or higher Common European Framework of Reference for Languages (self-assessment).

Minimum 3 years of experience with Service Management, preferably in the area of Service Transition

Minimum 2 years of experience in a Project Management, Operational Readiness, or IT Operations coordination role

Mandatory Certification: ITIL Foundation

ITIL process experience (incl. Service Transition Management):

Demonstrable hands-on experience with ITIL Service Transition processes (Change, Release & Deployment, Knowledge Management, Service Asset & Configuration Management) in an operational environment — not just theoretical knowledge.

Demonstrable experience with Stakeholder Engagement or Business Relationship Management:

Proven track record of engaging and aligning business and technical stakeholders in service transition or project-to-operations handover scenarios.

Recent experiences in technical and process document writing:

Recent experience authoring process documentation and Knowledge Base Articles in English to production standard, including process flows, SOPs, and operational guides.

Demonstrable experience with Service Level Management or Service Level Reporting:

Demonstrated experience identifying, documenting, and reporting against Service Level Requirements and/or OLAs/SLAs

Knowledge of Service Transition & Operational Readiness:

Ability to assess project readiness for transition using structured criteria (e.g., SACM baseline, documentation completeness, training sign-off)
Knowledge of Change, Release, and Deployment Management practices including standard, normal, and emergency change types
Experience coordinating go-live communications and post-transition stabilisation

Knowledge of Continual Service Improvement:

Knowledge of CSI frameworks (PDCA, Seven-Step Improvement)
Ability to identify, define, and track CSIs and relevant KPIs with measurable baselines
Experience performing gap analysis and producing improvement plans with prioritised actions

Knowledge of Technical document writing or Knowledge Management Articles

Demonstrated ability to produce clear, structured technical documentation and Knowledge Base Articles in English
Experience identifying knowledge gaps and managing a knowledge lifecycle

Knowledge of Stakeholder Management and Communication:

Ability to draft clear, audience-appropriate communications to technical and non-technical stakeholders
Experience managing competing expectations in a multi-team or matrix environmen

Desirable Certification: additional ITIL v4 certificates, like ITIL v4 High-velocity IT; ITIL v4 Create, Deliver and Support.

Snel solliciteren

Verfijn je zoekopdracht

service coordinator (m/v) vacatures in den haag, zh

Service Management Coordinator

Service Coördinator

Coördinator klantimplementatie

Service Coördinator

Service Coördinator

Service Delivery Coördinator (Zorg-ICT)

Service Coordinator

Service Coördinator

Coördinator Logistic Services (Junior)

Customer Service Coordinator

Service Coördinator Liften

Service Coördinator Liften

Service Coördinator

Customer Success Manager - CUAS

Service Coördinator Liften

HR Service Delivery Coördinator

Service Coördinator Utiliteit

Customer Operational Services Coördinator

Customer Service Coördinator Repair (fulltime)

Customer Service Coordinator Export (fulltime)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van service coordinator (m/v) in den haag, zh

Related Searches

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden