20 beste vacatures voor de functie van senior sales consultant, fulltime, gelderland in huissen, ge (nieuwe medewerkers gezocht)

Spanish Cx Team Lead
Vintage.com —Duiven
- € 40.000 - € 43.000 per jaar
- Fulltime
- Spaans
- Continue verbetering
- Managementervaring
Snel solliciteren
Teammanager Customer Relations
IKEA —Duiven
- € 3.191,76 - € 4.495,92 per maand
- Weekendbeschikbaarheid
- Teammanagement
- Communicatieve vaardigheden
- Productkorting werknemers
- Reiskostenvergoeding
Jewellery Product Assessor
Vintage.com —Arnhem
- € 37.595 - € 41.364 per jaar
- Fulltime
- Administratieve ervaring
- ICT
Snel solliciteren
Customer Experience Quality Lead
Vintage.com —Duiven
- Fulltime
- Spaans
- Engels
- Analytisch vermogen
Snel solliciteren
Jeugdwerker
Centraal Orgaan opvang asielzoekers —Arnhem
- € 3.590,34 - € 4.978,19 per maand
- Parttime
- Hotel
- Bachelor
- Zonder diploma
- Reiskostenvergoeding
Omgevingsmanager
CLAFIS —Arnhem
- € 4.000 - € 7.700 per maand
- Parttime
- Hybride werken
- Bachelor
- Reiskostenvergoeding
- Werk vanuit huis
Triagist
Onze Huisartsen —Arnhem
- € 2.993 - € 4.515 per maand
- Parttime
- Verpleegkunde
- Ziekenhuis
- Verpleegkunde
- Flexibele werkuren
Facility Coördinator | IKEA
HEYDAY —Duiven
- € 2.800 - € 4.701 per maand
- Fulltime
- Microsoft Excel
- Management
- Engels
- Reiskostenvergoeding
Snel solliciteren
9 dagen
Sales & Formule Manager
Proforto —Nijmegen
- € 6.000 - € 7.500 per maand
- Fulltime
- Verkoopervaring
- Leidinggevende ervaring
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Medewerker klantenservice
Inventum Huishoudelijke Apparaten BV —Arnhem
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
- Productkorting werknemers
- Personeelskorting
Snel solliciteren
Triagist
Pro Persona —Arnhem
- Parttime
- Verpleegkunde
- Bachelor
- ICT
- Reiskostenvergoeding
Assistent Horecamanager
Loetje —Arnhem
- € 3.176 - € 4.108 per maand
- Online sollicitatie
- Teammanagement
- Restaurant
- Communicatieve vaardigheden
Snel solliciteren
Production & Cleaning Operator (Afternoon / Evening Shift) – Food Industry
Weflex —Duiven
- € 15,50 - € 16,50 per uur
- Fulltime
- Managementervaring
Snel solliciteren
Floormanager
Happy Italy —Arnhem
- € 2.443 - € 3.078 per maand
- Dringend op zoek naar kandidaten
- Restaurant
Snel solliciteren
Beoordelaar Sieraden
Vintage.com —Arnhem
- € 37.595 - € 41.364 per jaar
- Fulltime
- Administratieve ervaring
- ICT
Snel solliciteren
8 dagen
Taalcoaches
Taalgericht —Arnhem
- Fulltime
Bewindvoerder
GoedBewind.nl —Arnhem
- € 3.132 - € 4.681 per maand
- Parttime
- Bachelor
- Accountancy
- Organisatorische vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Senior Campaign & Content Marketeer
Mantel —Arnhem
- € 3.764 - € 4.834 per maand
- Fulltime
- Analytisch vermogen
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Coördinator Klant en contractdata
PreZero —Duiven
- Parttime
- Hybride werken
- CRM-systemen
- Administratieve ervaring
- ICT
- Reiskostenvergoeding
- Zorgverzekering
Projectcoördinator
Cure & Care Development —Arnhem
- € 3.180 - € 4.273 per maand
- Parttime
- Hybride werken
- Bachelor
- Organisatorische vaardigheden
- Communicatieve vaardigheden

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Spanish Cx Team Lead

Vintage.com -
Duiven

Snel solliciteren

Vacaturegegevens

Fulltime
€ 40.000 - € 43.000 per jaar

Kwalificaties

Spaans
Continue verbetering
Managementervaring

Volledige vacaturetekst

Description

About the role:
As a Team Leader – Spanish Speaking, you will lead and develop a team of support agents, ensuring excellent customer experiences across multiple channels including phone, email, WhatsApp, webchat, and social media. You will manage team performance, coach colleagues, resolve escalated queries, monitor KPIs, and drive continuous improvement while fostering a high-performing and positive team environment.

Getting Started…

Learn our tone of voice, systems, and customer service processes.
Shadow experienced colleagues to understand customer journeys, workflows, and best practices.
Gain confidence leading a team and handling escalated customer interactions.

Establishing Your Impact…

Independently manage team performance and operational workflows with professionalism and accuracy.
Resolve escalated queries fairly and efficiently, setting a high standard for your team.
Coach and mentor team members to achieve high-quality service and KPIs.
Build trust with colleagues and customers through clear, timely, and accurate communication.

Driving Excellence…

Take ownership of team performance, KPIs, and service outcomes.
Continuously identify and implement improvements in workflows, training, and customer service processes.
Foster a high-performing, engaged, and motivated team culture.

Key Responsibilities

Key Goals & Objectives:

Lead a multi lingual team to deliver exceptional customer service across all channels.
Resolve escalated complaints and complex queries effectively and empathetically.
Ensure team meets and exceeds KPIs for quality, efficiency, and customer satisfaction.
Collaborate with internal stakeholders to achieve business objectives and ensure a seamless customer journey.
Develop, coach, and support team members to reach their full potential.

Key Responsibilities:

Lead, motivate, and coach a team of Italian and Spanish-speaking support agents.
Manage team performance, SLAs, KPIs, and adherence to policies.
Oversee scheduling, workloads, and team workstreams.
Handle complex or escalated customer interactions efficiently.
Support recruitment, onboarding, and development of new team members.
Collaborate with internal teams to ensure smooth handovers and aligned customer support.
Promote team engagement, wellbeing, and continuous improvement initiatives.

Skills, Knowledge and Expertise

Fluency in Spanish (written and spoken).
Minimum 1 year of leadership experience in a customer-facing or support environment.
Strong customer service focus and ability to manage escalated complaints.
Proven ability to coach, mentor, and develop diverse teams.
Knowledge of HR policies and procedures.
Data-driven, with excellent attention to detail.
Resilient, adaptable, and positive attitude.
Strong technology and system skills.
Ability to consistently meet KPIs, objectives, and SLAs.

Desirable Skills & Experience:

Experience in sales-driven support teams with high-value targets.
Familiarity with CRM systems.
Experience managing inbound and outbound operations.

About Vintage.com

At Vintage.com, we exist to create a world where everything has value and nothing is wasted.

We're building the world's most trusted platform for pre-loved items, making it simple for people to unlock the value in the things they no longer need while keeping valuable materials in circulation and out of landfill.

What began as a successful model in the UK has evolved into an international business with operations across Europe and ambitions far beyond. Today, we operate as one company, one team, and one brand, united by a shared purpose, mission, and set of values.

Behind the scenes, we're building the world's largest international trading platform for pre-loved items, powered by expert people, smart technology, data-driven decision making, and a deep belief in the circular economy.

Our teams collaborate across borders, sharing ownership of outcomes and bringing the same care, fairness, and common sense to every customer interaction and business decision.

Every item we buy is rehomed, reused, or responsibly recycled. Whether it's precious metals, jewellery, watches, cameras, collectibles, or other valuables, we help ensure that items continue their journey rather than going to waste.

As we expand into new markets and scale internationally, our goal remains the same: To become the most trusted platform in pre-loved items, creating a future where everything has value and nothing is wasted ️

Equal Opportunities
At Vintage Trading Limited, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success.

We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future.

If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you.

Your personal data will be handled in accordance with our Privacy Notice.

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senior sales consultant, fulltime, gelderland vacatures in huissen, ge

Spanish Cx Team Lead

Teammanager Customer Relations

Jewellery Product Assessor

Customer Experience Quality Lead

Jeugdwerker

Omgevingsmanager

Triagist

Facility Coördinator | IKEA

Sales & Formule Manager

Medewerker klantenservice

Triagist

Assistent Horecamanager

Production & Cleaning Operator (Afternoon / Evening Shift) – Food Industry

Floormanager

Beoordelaar Sieraden

Taalcoaches

Bewindvoerder

Senior Campaign & Content Marketeer

Coördinator Klant en contractdata

Projectcoördinator

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van senior sales consultant, fulltime, gelderland in huissen, ge

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