Sales Support Lead - EI Europe
Lead advanced sales analytics, forecasting governance, and performance optimization initiatives to drive strategic decision-making and long-term business growth across Europe. Leverage Salesforce CRM, Power BI, and AI-driven insights to strengthen pipeline quality, forecasting accuracy, and commercial execution.
You will shape strategic sales decisions by delivering high-level analytics, driving forecast governance across Europe , and enabling executive management to achieve sustainable revenue growth and operational excellence.
A critical part of your role will be to elevate funnel quality (incl. CVI rigor) and forecasting discipline , ensuring consistent pipeline visibility, data integrity, and standardized sales practices across zones.
You will also act as a key driver of digital transformation in sales operations , leveraging Salesforce CRM, Power BI dashboards, and AI-enabled analytics to:
- Improve forecasting precision and predictability
- Enhance opportunity management and conversion rates
- Identify performance gaps and growth opportunities
- Increase commercial productivity through automation and insights
You will collaborate closely with executive leadership (EI Europe LT), sales management, finance, and cross-functional teams, acting as a strategic partner in commercial decision-making.
You will:
- Partner with Zone Leaders, KAMs, and Sales Excellence teams to drive funnel discipline and performance reviews
- Work with CRM/Salesforce product owners and digital teams to improve system adoption, data quality, and reporting standardization
- Engage with Finance and Business Operations to align forecast, orders, and revenue outlooks
- Lead and coach a diverse team, building strong capabilities in data-driven sales operations and performance management
This role offers strong exposure to executive-level decision-making, commercial strategy, and transformation initiatives across Europe.
You will develop expertise in:
- Salesforce CRM governance and advanced pipeline analytics
- AI-enabled sales operations (predictive forecasting, opportunity scoring, automation)
- Integration of Power BI, CRM, and digital tools into a scalable sales excellence ecosystem
- Driving end-to-end commercial performance management in a complex, multi-country environment
From a competitive salary and annual bonus to flexible working arrangements and continuous learning opportunities, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
- 10+ years of experience in Sales, Sales Operations, Commercial Excellence, Data Analysis, or Forecasting
- Proven experience managing sales funnel governance and forecasting processes at regional level (preferably Europe)
- Strong hands-on experience with Salesforce CRM for pipeline management, forecasting, and performance tracking
- Demonstrated experience in leveraging AI and advanced analytics to improve sales performance, funnel quality, or forecasting accuracy
- Experience in Healthcare IT / Healthcare Informatics is a strong advantage , preferably within hospital systems, enterprise imaging, or clinical workflows
- Strong capabilities in data analysis, sales forecasting, and KPI/performance management
- Deep understanding of pipeline management, funnel health, and forecast governance frameworks
- Expertise in Salesforce CRM data models, reporting, and opportunity management processes
- Experience with Power BI (or similar tools) for building executive dashboards and performance insights
- Familiarity with AI-driven use cases in sales (e.g., predictive forecasting, deal scoring, automation)
- Strong stakeholder management and ability to influence senior leadership
- Experience with salesforce automation, margin management tools, and digital sales enablement platforms
Bachelor’s or Master’s degree in Business Administration, Sales, Finance, Data Analytics, or equivalent
- Proven ability to influence executive stakeholders and lead complex, cross-country transformation initiatives
- Strong leadership and coaching capabilities, with focus on building Sales Excellence and analytical capabilities across teams
- Demonstrated ability to drive continuous improvement through data, digital tools, and AI-enabled insights
- Experience in process excellence methodologies (e.g., LEAN) is a plus
