14 beste vacatures voor de functie van customer service manager in rhoon, zh (nieuwe medewerkers gezocht)

Customer Experience
Organik Kimya Netherlands BV —Rotterdam Botlek
- € 4.800 - € 5.600 per maand
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Projectmanagement
Snel solliciteren
3 dagen
Teamleider Customer Sevice
AD International B.V. —Heijningen
- € 4.600 - € 6.300 per maand
- Fulltime
- ERP systemen
- Engels
- Microsoft Office
Snel solliciteren
3 dagen
Customer Relations Medewerker
Elis Nederland —Schiedam
- Parttime
- Magazijn
- Communicatieve vaardigheden
- Reiskostenvergoeding
Teamlead Medical Operations
Wellis —Rotterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Bachelor
Snel solliciteren
CS Training
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
Snel solliciteren
Thread Service Account Manager Benelux - Warehouse Robotics
Exotec —Rotterdam
- Hybride werken
- Engineering
- Master
- Projectmanagement
Snel solliciteren
1 dag
CS Trainer
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
- AI
- Managementervaring
Snel solliciteren
After Sales Manager
SGL —Waddinxveen
- E-mail
- Verkoopervaring
- Engineering
- Engels
- Reiskostenvergoeding
Teamleider Winkelservice Retail Zoetermeer
MediaMarkt Benelux —Zoetermeer
- Weekendbeschikbaarheid
- Teammanagement
- Communicatieve vaardigheden
- Retailervaring
- Personeelskorting
Snel solliciteren
Customer Success | Internship 2026 | Fast growing scale-up | Rotterdam
Monday Merch —Rotterdam
- € 550 per maand
- Merchandising
- Engels
- Bachelor
Snel solliciteren
Client Success Internship
Kamernet —Rotterdam
- € 700 per maand
- Engels
- Stage
- Communicatieve vaardigheden
Snel solliciteren
Client Success Manager
ABB B.V. —Rotterdam
- Online sollicitatie
- Informatica
- Engineering
Snel solliciteren
2 dagen
Technical Support Manager
Aggreko —Moerdijk
- Fulltime
1 dag
Senior Customer Success Manager - SaaS (m/f/x)
Rail-Flow GmbH —Rotterdam
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
1 dag

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Operations Manager
Nord Anglia International School Rotterdam —Rotterdam
This position involves a broad oversight of administrative functions, ranging from managing school logistics and transportation to overseeing student activities…
€ 45.000 - € 50.000 per jaar
Snel solliciteren
9 dagen
Operationeel Manager Zuid-Holland
Balans Schoonmaak —IJsselstein
HBO- werk en denkniveau, bij voorkeur in de richting bedrijfskunde, facilitair management of operationeel management.
€ 5.000 - € 7.000 per maand
Snel solliciteren

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Customer Experience

Organik Kimya Netherlands BV -
Rotterdam Botlek

Snel solliciteren

Vacaturegegevens

Fulltime
€ 4.800 - € 5.600 per maand
3 dagen geleden

Kwalificaties

Supplychain
Engels
Analytisch vermogen
Projectmanagement
Bachelor
Logistiek
Oorzakenanalyse

Volledige vacaturetekst

We are looking for a passionate, customer-oriented, problem-solver team member to join us at our Customer Experiences team, as Customer Experience Solution Partner at our Botlek facility in Rotterdam!

Are you the one?

What do we need?

Bachelor’s degree in Supply Chain, Logistics, International Trade, Engineering or other related departments
Minimum 3-5 years of experience in customer service, supply chain, logistics, planning, export operations or operational functions
Experience in manufacturing, chemical or industrial environments is preferred
Strong end-to-end process thinking and ability to understand the full customer journey
Hands-on experience in order entry, order tracking, customer service operations and export processes
Strong communication, coordination and stakeholder management skills
Analytical thinking and structured problem-solving ability, with experience in root cause analysis
Experience with customer-focused KPIs, process improvement, project management or digital transformation initiatives is preferred
Excellent command of English and Dutch, both written and spoken. Other languages are a big plus

What you'll do

Own the end-to-end customer journey and take direct responsibility for customer service operations
Act as a balancing and guiding role between operations and the customer
Perform order entry, order tracking and hands-on execution of export operations
Act as the single point of contact for customers and ensure timely, accurate and clear communication
Identify critical customer touchpoints and lead continuous improvement initiatives
Reduce customer-facing uncertainty, rework, delays and error sources within operational processes
Analyze customer feedback, complaints, requests and operational issues through structured root cause analysis
Design and implement permanent process improvements for recurring customer issues
Support differentiated service models for strategic and premium customers
Act as the central coordination point between Sales, Planning, Logistics, Warehousing and Foreign Trade teams
Translate customer expectations into internal processes accurately and on time
Ensure operational teams clearly understand the customer impact of each process
Track and analyze customer experience metrics such as customer effort, delivery performance and recurring issues
Evaluate customer experience outcomes together with operational KPIs to support data-based decision making
Work closely with Sales while being positioned within the Supply Chain organization

Job Type: Full-time

Pay: €4.800,00 - €5.600,00 per month

Work Location: Hybrid remote in 3197 Rotterdam Botlek

Snel solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in rhoon, zh

Customer Experience

Teamleider Customer Sevice

Customer Relations Medewerker

Teamlead Medical Operations

CS Training

Thread Service Account Manager Benelux - Warehouse Robotics

CS Trainer

After Sales Manager

Teamleider Winkelservice Retail Zoetermeer

Customer Success | Internship 2026 | Fast growing scale-up | Rotterdam

Client Success Internship

Client Success Manager

Technical Support Manager

Senior Customer Success Manager - SaaS (m/f/x)

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in rhoon, zh

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