20 beste vacatures voor de functie van customer service in 2805 gouda (nieuwe medewerkers gezocht)

Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Gouda
- Fulltime
- Hybride werken
- ERP systemen
- Kantoor
- Accountancy
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Customer Service Representative - Care Solutions
Eastman Chemical Company —Rotterdam
- Verkoopervaring
- ERP systemen
- Engels
Customer Success Manager - Relatiemanager
Billink —Gouda
- € 3.000 - € 4.250 per maand
- Fulltime
- Hybride werken
- Tweetalig
- Bachelor
- Communicatieve vaardigheden
Snel solliciteren
Sales Representative – Commerciële binnendienst
Lavastica International B.V. —Rotterdam
- € 2.800 - € 3.200 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- ERP systemen
- Engels
- Dienstreizen vergoeding
- Kosteloos parkeren
Snel solliciteren
Customer Service
DACHSER SE —Waddinxveen
- Online sollicitatie
- Engels
- Magazijn
- Personeelswerving
- Reiskostenvergoeding
Snel solliciteren
Junior Trade Support
Wilmar —Rotterdam
- Fulltime
- Merchandising
- ERP systemen
- Engels
- Werk vanuit huis
Sales Support Engineer
IMI Plc - Legacy Precision —Bodegraven
- Fulltime
- Salesforce
- Engels
- HVAC
Sales Support Engineer
IMI plc —Bodegraven
- Fulltime
- Salesforce
- Engels
- HVAC
Sales Binnendienst
DACHSER SE —Waddinxveen
- Online sollicitatie
- CRM-systemen
- Engels
- Administratieve ervaring
- Reiskostenvergoeding
Snel solliciteren
Sales Assistant - Hydrista
waterdrop® —Rotterdam
- Fulltime
- Merchandising
- Communicatieve vaardigheden
- Retailervaring
Snel solliciteren
Teamleider Medisch Klantenservice
Wellis —Rotterdam
- Tot € 6.000 per maand
- Fulltime
- Hybride werken
- Geneeskunde
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Dutch Speaking Agent for E-Commerce Sector - (Relocation to Greece)
RDN CONS —Rotterdam
- € 20.000 - € 22.000 per jaar
- Thuiswerk
- Computervaardigheden
- Engels
- Computervaardigheden
- Productkorting werknemers
- Verhuisvergoeding
Snel solliciteren
Customer Care Specialist
Intramed —Waddinxveen
- Tot € 42.000 per jaar
- Kantoor
- Administratieve ervaring
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
VP Customer Support (Building AI-chatbot CS)
C Teleport —Rotterdam
- Tot € 120.000 per jaar
- Hybride werken
- Master
Inside Sales Representative
Ingersoll-Rand —Zoeterwoude
- € 35.000 - € 75.000 per jaar
- Fulltime
- Verkoopervaring
- ERP systemen
- Engels
Snel solliciteren
10 dagen
Accountmanager
DACHSER SE —Waddinxveen
- Online sollicitatie
- Engels
- Personeelswerving
- Communicatieve vaardigheden
Snel solliciteren
Accountmanager Poland (non remote)
Bertus —Capelle aan den IJssel
- € 2.500 - € 3.000 per maand
- E-mail
- Thuiswerk
- Verkoopervaring
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
12 dagen
Customer Care Specialist - Zorgsoftware
Intramed —Moordrecht
- Tot € 42.000 per jaar
- Parttime
- Hybride werken
- Kantoor
- Microsoft Office
- Administratieve ervaring
- Kosteloos parkeren
- Winstdeling
Snel solliciteren
3 dagen
Customer Care Lead
Trunkrs —Woerden
- € 3.400 - € 4.500 per maand
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Leidinggevende ervaring
- Reiskostenvergoeding
Snel solliciteren
Sales Support Specialist
DACHSER SE —Waddinxveen
- Online sollicitatie
- Microsoft Excel
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren

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Support Analyst

KERRIDGE COMMERCIAL SYSTEMS CORP -
Gouda

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding
Pensioen
Werk vanuit huis
Flexibele werkuren
Bedrijfslaptop

Kwalificaties

Microsoft Windows Server
Crystal Reports
ERP systemen
Microsoft SQL Server
IT-ondersteuning
Accountancy
ICT
Communicatieve vaardigheden
Helpdesk

Volledige vacaturetekst

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Klipboard Rental is a market leader in the development and provision of rental industry software
Helpdesk Analyst role provides 1st line business-to-business software application support
Working in a global team supporting Klipboard Rental products as well as databases, reporting tools, MS Server and Desktop operating systems plus other third-party applications
Communicating via multiple media – phone, e-mail, chat
Creating documentation and delivering customer training where required
Hybrid role – 40% home and 60% office based, potential for limited travel to customer sites

Key Responsibilities:

Your responsibilities include but are not exclusive to:
- Deliver a first-class service to our customers
  - Answer questions and troubleshoot issues quickly and efficiently.
  - Provision of high-quality updates to customers on a regular basis.
  - Correctly set the customers’ expectations.
  - Deliver on promises
- Take personal responsibility for every case ensuring a proactive approach to resolution and ensure all parties are kept updated
- Proactive management of assigned cases
- Maintain excellent quality of cases with detailed notes
- Always display a positive and can-do attitude
- Identify solutions and preventative measures to improve the customer’s experience
- Ensure all cases are progressed in line with Klipboard Rental SLA’s.
- Team Working: Proactively share knowledge, help during times of leave/absence, and share service improvement opportunities.
- Be curious to change, evolve and develop in ways that help us better serve our customers.

Skills, Knowledge and Experience:

Essential

Fluent in spoken and written Dutch.
Good IT skills with demonstrable experience in a similar IT support role
Knowledge of Microsoft Operating Systems (Server and Desktop Editions)
Intermediate knowledge of Microsoft SQL database structures
Experience of supporting applications with MS SQL databases, including script/query writing
Knowledge of ERP or business IT systems
Always display a “customer first" attitude
Ability to work under pressure in a fast-paced environment
Excellent communication skills, both written and verbal, to convey technical information in a clear and concise manner
Ability to troubleshoot and strive for first time resolution of issues.
Consistently produce high quality and detailed work

Desirable

Knowledge of Crystal Reports
Knowledge of Sage Accounting Solutions
Appreciation for all products and services in the Klipboard Rental offering

What do we offer?

An engaging, challenging, and autonomous role at a dynamic IT company with a culture of direct, open communication and an informal atmosphere. After all, a pleasant work environment helps you realize your ambitions!

A competitive salary;
8% holiday allowance;
An attractive bonus scheme;
26 vacation days (based on a 40-hour week) and the option to purchase additional days;
A pension scheme for your retirement;
WIA gap insurance (disability income protection);
A laptop;
Travel or public transport allowance—we are located right next to the train station;
Flexible working hours and a good work-life balance;
An office workspace with friendly colleagues, plus the option to work from home part of the time;
Training: Plenty of opportunities for personal development in a way that suits you;
Extras: Fresh fruit, soup, soft drinks/juice, table football, social drinks, and a host of fun, inspiring (international) colleagues who could easily become friends.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

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customer service vacatures in 2805 gouda

Support Analyst

Customer Service Representative - Care Solutions

Customer Success Manager - Relatiemanager

Sales Representative – Commerciële binnendienst

Customer Service

Junior Trade Support

Sales Support Engineer

Sales Support Engineer

Sales Binnendienst

Sales Assistant - Hydrista

Teamleider Medisch Klantenservice

Dutch Speaking Agent for E-Commerce Sector - (Relocation to Greece)

Customer Care Specialist

VP Customer Support (Building AI-chatbot CS)

Inside Sales Representative

Accountmanager

Accountmanager Poland (non remote)

Customer Care Specialist - Zorgsoftware

Customer Care Lead

Sales Support Specialist

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