20 beste vacatures voor de functie van service manager in westland (nieuwe medewerkers gezocht)

Service Delivery Manager
NCC Group —Rijswijk
- Hybride werken
- Engels
- Master
- Bachelor
- Winstdeling
- Flexibele werkuren
Snel solliciteren
Service Delivery Manager
Vector Synergy —Den Haag
- Microsoft Outlook
- Engels
- ICT
Snel solliciteren
Lifecycle Service Manager
Emerson —Rijswijk
- Fulltime
- Engineering
- Engels
- Projectmanagement
13 dagen
Manager Academic Services
TU Delft —Delft
- € 6.512 - € 7.904 per maand
- Parttime
- Engels
- Onderzoek
- Analytisch vermogen
- Gezondheidsprogramma
- Flexibele werkuren
Manager Service Delivery & Support
Axelio —Nootdorp
- € 5.000 - € 6.500 per maand
- Management
- ERP systemen
- Kantoor
- Flexibele werkuren
NL Inspection Service Delivery Manager
LRQA group —Rotterdam
- Engels
- Analytisch vermogen
- Bachelor
Senior Service Delivery Manager IT
Intrameo —Rijswijk
- € 6.000 - € 7.000 per maand
- E-mail
- Hybride werken
- Management
- ICT
- Communicatieve vaardigheden
Service Project Management Senior Professional
Hitachi Rail —Rotterdam
- Fulltime
- Engels
- Bachelor
- Ter plaatse
11 dagen
Manager Customer Service
Global Automotive Group —Hellevoetsluis
- Fulltime
- Management
- Engels
- Leidinggevende ervaring
- Reiskostenvergoeding
Service Manager
Dusseldorp BMW —Brielle
- Fulltime
- Verkoopervaring
- Leidinggevende ervaring
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Personeelskorting
5 dagen
Service Succes Manager
Woonstad Rotterdam —Rotterdam
- € 4.338 - € 5.704 per maand
- Parttime
- ICT
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Assistent Manager Services
Makro Nederland —Delft
- € 3.220 - € 5.980 per maand
- Parttime
- Retailervaring
- Productkorting werknemers
- Zorgverzekering
Snel solliciteren
Service Manager - Deepsea
Alphatron Marine —Rotterdam
- € 5.000 - € 7.000 per maand
- E-mail
- Engels
- Analytisch vermogen
- Communicatieve vaardigheden
Service Delivery Manager
Pensioenfonds Horeca & Catering —Zoetermeer
- € 5.085 - € 7.264 per maand
- Parttime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Leidinggevende ervaring
Snel solliciteren
Project Manager Service
Huisman Equipment —Schiedam
- Online sollicitatie
- Engels
- Kantoor
- Projectmanagement
Field Manager Service Big Repairs
Kone —Den Haag
- Fulltime
- Management
- Engineering
- Administratieve ervaring
Service Project Management Senior Professional
Hitachi —Rotterdam
- Fulltime
- Engels
- Bachelor
- Ter plaatse
11 dagen
Senior Agent – Cybersecurity Awareness (FGIV), Security Risk Management & Services Unit
Europol —Den Haag
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6 dagen
IT Operations Manager - Print Services (FR/NL/EN)
Etinars —Den Haag
- € 425 - € 450 per dag
- Engels
- ICT
- Budgettering
Snel solliciteren
Service Manager
Zeeuw & Zeeuw —Rotterdam
- Organisatorische vaardigheden
Snel solliciteren
13 dagen

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Service Delivery Manager

NCC Group -
Rijswijk

Snel solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Winstdeling
Auto van de zaak
Pensioen
Flexibele werkuren
Bedrijfslaptop

Kwalificaties

ITIL-certificering
Engels
Master
Bachelor
ICT
Cybersecurity
Communicatieve vaardigheden

Volledige vacaturetekst

Description

We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make this mission possible.

We are looking to strengthen our team with new Service Delivery Managers (SDMs). Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside your 10 future colleagues.

We are hiring for multiple positions, welcoming candidates with a few years of relevant work experience as well as those with extensive experience.

The Opportunity

In this role, you’ll be responsible for managing a set of customers. You’ll serve as their primary point of contact, holding regular meetings to discuss the quality of our services and explore opportunities to further assist them. Your ultimate goal will be to improve customer satisfaction and increase the value of the contracts we hold with them.

The Team and Our Services

The SDM team is part of the Managed Services department at Fox-IT, which is a division of NCC Group. Our managed services portfolio includes cybersecurity products and services such as network and log monitoring, forensic analysis, incident response, and threat intelligence. The SDM team ensures clients receive these services reliably, consistently, and professionally.

At the heart of our offering is the Security Operations Center (SOC), which monitors and quickly reports on incidents, enabling clients to respond effectively to the increasing number of cyberattacks and incidents. Most of our clients are in the Netherlands, but some may be international. We serve organizations across various sectors, helping them proactively address their cybersecurity challenges.

Key Responsibilities

Building and maintaining productive relationships with your assigned clients.
Increasing the value of the contracts you manage, always with the aim of enhancing clients' cybersecurity.
Conducting various formal and ad-hoc client meetings, such as (onsite) service reviews, addressing service-related inquiries, and managing escalations.
Collaborating closely with the account management team.
Ensuring all delivered services consistently align with contracted SLAs.
Analysing service usage and perceived service value.
Taking responsibility for your clients’ satisfaction.

Skills, Knowledge & Expertise

You have a natural talent for maintaining relationships and enjoy a varied agenda. You are also commercially savvy, identifying opportunities for our sales team to help clients improve their security.

In addition, you have:

A Bachelor’s or Master’s degree.
An affinity for or knowledge of IT and cybersecurity.
A clear vision of client relationship management.
(Possibly) an ITIL Foundation certification.
Experience in a role involving direct customer interaction.
No issues with undergoing thorough screenings/background checks due to the nature of Fox-IT’s work and clients.
A willingness to travel to clients as needed.
Comfortable and confident communication skills in both Dutch and English, written and spoken.

Job Benefits

An open organization where everyone has a voice to propose innovative solutions, with minimal barriers to communication and collaboration, and a culture of mutual respect.

Additionally, we provide:

A competitive salary that reflects your experience and potential.
Flexible working hours, allowing for occasional later starts or remote work.
A balanced approach to working from home and the office.
Generous leave policies to support key life events.
A lease allowance so you can use your car to visit clients.
A favorable pension scheme, 26 vacation days, and 8% holiday pay.
A company car, depending on your role.
Extensive development opportunities, such as TechTalks, Crypto Colloquia, events, and our in-house Fox Academy.
A laptop and business phone—or a reimbursement of up to €25 if you use your own phone.
A home internet allowance of up to €40.
A performance bonus and profit-sharing to recognize your contributions.

About NCC Group

We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.

With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.

We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.

Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, you can utilise the Manage Your Data tool provided by Pinpoint or contact us directly at: [email protected]. All personal data is held in accordance with the NCC Group Privacy Notice.

We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.

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service manager vacatures in westland

Service Delivery Manager

Service Delivery Manager

Lifecycle Service Manager

Manager Academic Services

Manager Service Delivery & Support

NL Inspection Service Delivery Manager

Senior Service Delivery Manager IT

Service Project Management Senior Professional

Manager Customer Service

Service Manager

Service Succes Manager

Assistent Manager Services

Service Manager - Deepsea

Service Delivery Manager

Project Manager Service

Field Manager Service Big Repairs

Service Project Management Senior Professional

Senior Agent – Cybersecurity Awareness (FGIV), Security Risk Management & Services Unit

IT Operations Manager - Print Services (FR/NL/EN)

Service Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van service manager in westland

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