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Customer Service Representative

Corpay -
Almere

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Vacaturegegevens

Fulltime
€ 28.000 - € 36.000 per jaar

Secundaire arbeidsvoorwaarden

Pensioen

Kwalificaties

Engels
Administratieve ervaring
Organisatorische vaardigheden
Communicatieve vaardigheden

Volledige vacaturetekst

Your role

What you'll be doing

What We Need

Corpay is currently looking to hire a Customer Service Representative on a 1 year Fixed Term Contract basis within our Travelcard division. This position falls under our Vehicle Payments line of business and is based in our Almere office. In this role you will be the first point of contact for our existing customers with inquiries. You will also support the sales team with the implementation and onboarding of new customers and contracts. We are looking for a customer-oriented, proactive go-getter who easily engages with customers.

You are decisive and highly skilled at analyzing customer needs and translating them into concrete solutions. Your proactive approach will pleasantly surprise customers. You understand better than anyone that you make the difference. You are a valuable conversation partner at every level, and your mission is only complete when the customer is truly satisfied.

In addition to your communication skills, you are also able to carry out the administrative tasks resulting from commercial activities accurately and efficiently. In today’s fast-changing environment, it is important that you are flexible and can quickly adapt to changing circumstances.

For this role, you possess excellent verbal and written communication skills in both Dutch and English. You will report directly to the Team Manager Commercial Support and regularly collaborate with the sales, finance, and legal teams.

How We Work

As a Customer Service Representative, Corpay will set you up for success by providing:

Assigned workspace in the Almere office
Company-issued equipment
Formal, hands-on training

Role Responsibilities

Acting as the point of contact for existing customers and prospects (via phone and email).
Supporting Field Service Account Managers, including the implementation/onboarding of new contracts.
Maintaining and managing all customer and prospect data.
Handling and resolving complaints.
Identifying opportunities and risks.

Qualifications & Skills

Experience in customer-facing roles, preferably in sales support or customer service with a minimum of 1 years experience
Strong communication skills via phone and email
Customer-focused mindset
Results-driven
Excellent organizational skills
Experience with administrative and back-office tasks

Benefits & Perks

Competitive salary
Excellent secondary benefits (such as a non-contributory pension scheme)
Being part of a close-knit and flexible team of professionals
Insight into and knowledge of our business: fuel, automotive, and payments

Pay Transparency

The salary range for this position is €28,000 – €36,000 gross per year. The final offer will be determined based on objective, gender-neutral criteria including relevant skills, professional experience, and qualifications. Corpay maintains structured compensation practices and regularly reviews pay to support compliance with equal pay principles and applicable EU legislation. Additional compensation elements, including benefits and variable pay (if applicable), will be discussed during the recruitment process.

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About Corpay

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

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