20 beste vacatures voor de functie van manager customer service in amstelveen (nieuwe medewerkers gezocht)

VIP Client Assistant (Dutch Speaking)
flatexDEGIRO SE —Amsterdam Oost
- Engels
- Kantoor
- Financiën
- Aanbrengbonus
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
6 dagen
Customer Support Manager | €58K – €71K | Utrecht | Automotive
Guidewell —Utrecht
- € 58.000 - € 71.000 per jaar
- Fulltime
- Hybride werken
- Management
- Engels
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
AI Experience Lead - Operations
SumUp —Amsterdam
- Management
- AI
- Aanbrengbonus
Snel solliciteren
11 dagen
Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Aftersales Coördinator Marketplace
Praxis —Amsterdam Centrum
- € 3.700 - € 4.500 per maand
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Bachelor
- Communicatieve vaardigheden
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Customer Care Representative (French speaking)
CLUSE —Amsterdam
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
6 dagen
Customer Service Medewerker
Vos Logistics —Woerden
- € 2.893,55 - € 4.173,91 per maand
- Online sollicitatie
- Management
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
Account Manager Customer Service - Regio Zuid-Oost
Jungheinrich —Alphen aan den Rijn
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Account Manager Customer Service - Regio Midden-Zuid
Jungheinrich —Alphen aan den Rijn
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Customer Success Manager
MongoDB —Amsterdam
- Hybride werken
- Azure
- Informatica
- Bachelor
Client Success Specialist
Get-e —Hoofddorp
- Hybride werken
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Customer Team Coordinator - BeNeLux & France
NORNORM —Amsterdam
- € 3.000 per maand
- Spaans
- Engels
- Communicatieve vaardigheden
2 dagen
Senior Customer Support Agent
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
12 dagen
Enterprise Customer Success Manager
Studytube —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Projectmanagement
- Flexibele werkuren
Snel solliciteren
Customer Succes Manager
Good Company —Amsterdam
- Online sollicitatie
Customer Success Representative
Commify —Amsterdam
- € 28.000 - € 33.000 per jaar
- Parttime
- Engels
- Microsoft Office
- ICT
Snel solliciteren
Delivery Manager, Teleperformance (Americas & EMEA)
Dyson —Amsterdam
- Continue verbetering
- Communicatieve vaardigheden
8 dagen

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VIP Client Assistant (Dutch Speaking)

flatexDEGIRO SE
Amsterdam Oost

Nu solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Pensioen
Bedrijfslaptop
Aanbrengbonus

Kwalificaties

Bedrijfsmanagement
Engels
Financiën
Analytisch vermogen
Klantenondersteuning
Bedrijfskunde
Accountbeheer
Tijdmanagement

Volledige vacaturetekst

Who we are

flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.

With more than 3,5 million customer accounts and more than 75 million securities transactions processed in 2025, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

What tasks can you expect with us?

First point of contact for our VIP clients via phone and email;
Service calls and emails when there is news, CA, margin calls, mass communications, fee changes, etc
Ensure that all inquiries are met in an empathetic manner, and the key steps are followed to de-escalate the situation
Responsible for dealing and de-escalate client complaints, and proper reporting when it’s a formal complaint
Being involved with client support and resolve complex disputes in a fast and effective manner
Work on VIP projects and maintain up-to-date knowledge of (upcoming) competitor changes, thereby identifying the impact of the future changes on the company and its business
Liaise with stakeholders on procedures and processes improvements for enhancing VIP clients’ experience
VIP Client relationship management: commercial calls, attending physical events, etc.
Analysis of VIP Clients’ trends, behaviors, characteristics, preferences, etc.
Be a company ambassador and promote our mission, vision, and goals
Keeping close relationship with our top clients
Maintain and improve our open communication culture
Fostering a culture of excellence to ensure the consistent quality of our services

What do we want from you?

Relevant experience in customer support, account management, or relationship management
Fluent in Dutch and English with exceptional customer support skills
An in-depth knowledge of financial products that retail investors use, particularly complex ones like options, futures, and turbos including trading strategies
A Degree in Finance, Business Management, or Economics. We are also keen on applicants with degrees in Hospitality, Law, or Humanities, if you can demonstrate a strong interest in the financial markets

As the perfect candidate, you are also a true team player with exceptional communication and networking skills. You approach tasks with a quality-driven mindset aimed at enhancing customer value. You maintain a positive, empathetic, and professional attitude, underpinned by a strong ethical framework and integrity. Your problem-solving abilities, effective multitasking, and time management skills are key in our fast-paced environment. You possess sharp analytical thinking and a hands-on approach, ensuring tasks are completed efficiently.

Interested? This is what we offer you

Promise of a good work-life balance
30 days paid leave
An enthusiastic and fun team to work with
Personal and professional development with access to relevant courses
Transport allowance or related benefits like a leased electric bike
Pension plan
A challenging job in an international and fast-growing company
A competitive salary
A lot of freedom executing your role and a chance to shape your own career
The opportunity to participate in a new, enthusiastic team of likeminded professionals

To make your life easier

You get the freedom to work flexible. Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape!

Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!

All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer.

flatexDEGIRO Dutch Branch
Annika Dreßler
Corporate Recruiter

Nu solliciteren

Verfijn je zoekopdracht

manager customer service vacatures in amstelveen

VIP Client Assistant (Dutch Speaking)

Customer Success Manager

Customer Support Manager | €58K – €71K | Utrecht | Automotive

AI Experience Lead - Operations

Customer Success Manager

Aftersales Coördinator Marketplace

Customer Onboarding Manager

Customer Care Representative (French speaking)

Customer Success Manager

Customer Service Medewerker

Account Manager Customer Service - Regio Zuid-Oost

Account Manager Customer Service - Regio Midden-Zuid

Customer Success Manager

Client Success Specialist

Customer Team Coordinator - BeNeLux & France

Senior Customer Support Agent

Enterprise Customer Success Manager

Customer Succes Manager

Customer Success Representative

Delivery Manager, Teleperformance (Americas & EMEA)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van manager customer service in amstelveen

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