20 beste vacatures voor de functie van customer service manager in 2025 haarlem (nieuwe medewerkers gezocht)

Delivery Manager, Professional (B2B)
Dyson —Amsterdam
- Analytisch vermogen
- Continue verbetering
- Communicatieve vaardigheden
Customer Operations Lead
Workwize —Amsterdam
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
Customer Service Associate II
Avantor —Hillegom
- Fulltime
- Microsoft Excel
- ERP systemen
- Engels
Service Experience Manager, Global
Kraft Heinz Company —Amsterdam
- Engineering
- Bachelor
- Bedrijfskunde
Head of Customer Service - Netherlands
Just Eat Takeaway.com —Amsterdam
- Fulltime
- Management
- Analytisch vermogen
- Managementervaring
Customer Success Specialist (EMEA)
Nicolab —Amsterdam-Zuidoost
- € 45.000 - € 75.000 per jaar
- Parttime
- Ziekenhuis
- Engels
- Onderzoek
- Flexibele werkuren
- Aanbrengbonus
Snel solliciteren
EMEA Customer Care Supervisor
Verathon —Amsterdam Oost
- Fulltime
- ERP systemen
- Engels
- Windows
Head of Customer Success – EMEA
Incision —Amsterdam Centrum
- Hybride werken
- Ziekenhuis
- Engels
- Managementervaring
Snel solliciteren
Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Team Leader Financial Customer Service (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Order Specialist - Amsterdam
PreZero —Amsterdam Westpoort
- € 3.000 - € 3.800 per maand
- Parttime
- CRM-systemen
- Reiskostenvergoeding
- Zorgverzekering
4 dagen
Customer Success Manager - Benelux Market
Trustpilot —Amsterdam
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Mentale gezondheidszorgprogramma's
Customer Service Coordinator
Polaroid —Amsterdam
- Fulltime
- Hybride werken
- Spaans
- ERP systemen
- Engels
Snel solliciteren
Customer Success Manager (NL)
OpenUp —Amsterdam
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Engels
- Projectmanagement
- Budget voor professionele ontwikkeling
Snel solliciteren
Teamleider Customer Service
Exactpi —Noordwijkerhout
- € 4.000 - € 5.200 per maand
- Parttime
- Hybride werken
- Engels
- Kantoor
- Leidinggevende ervaring
- Reiskostenvergoeding
13 uur
Customer Service Representative (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Customer Service Officer
Viatris —Amstelveen
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
- Analytisch vermogen
Manager, Customer Experience
project44 —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
Snel solliciteren
13 dagen
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
14 dagen
Customer Success Officer (English/French fluency)
Stichting Rainforest Alliance —Amsterdam
- € 40.777 - € 50.971 per jaar
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
Snel solliciteren
3 dagen

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Delivery Manager, Professional (B2B)

Dyson -
Amsterdam

Nu solliciteren

Vacaturegegevens

Kwalificaties

Analytisch vermogen
Continue verbetering
Communicatieve vaardigheden

Volledige vacaturetekst

Summary

Salary:

Competitive

Job Family:

Retail Key Accounts

Location:

Netherlands - Amsterdam Office

About us

Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better.

Our Customer function plays a critical role in protecting and enhancing the Dyson experience, ensuring every interaction strengthens customer trust, loyalty and advocacy. As Dyson continues to grow its Professional (B2B) business, delivering a premium service experience for our commercial customers has never been more important.

Our Professional customers include salons, hospitality businesses, offices, and other organisations that purchase Dyson technology for use by their own customers, employees, or guests.

About the role

As our Delivery Manager, Professional in Customer Service Operations, you will play a key role in shaping how Dyson supports Professional customers across multiple markets.

Working with market teams, customer service leaders and outsourced partners, you will help build a more consistent, scalable and premium service model that reflects the Dyson brand while supporting local market needs.

You will:

Lead the delivery and ongoing performance of outsourced customer service operations supporting Dyson’s Professional customers.
Drive greater consistency across markets by identifying best practice and implementing standardised ways of working.
Develop operational governance, reporting frameworks and service standards that improve visibility and accountability.
Use performance data, customer feedback and operational insight to identify improvement opportunities and deliver measurable outcomes.
Partner with commercial, market and customer service stakeholders to ensure customer needs are understood and prioritised.
Strengthen escalation and issue resolution processes, ensuring customers receive timely, effective support.
Build collaborative relationships with outsourced partners to drive service excellence, innovation and continuous improvement.
Champion the voice of the Professional customer, helping shape future service strategies and operating models.

About you

To succeed in this role, we expect you to have:

At least four years’ experience managing customer service or contact centre operations, including outsourced service providers.
Experience working across multiple markets, regions or complex stakeholder environments.
A strong understanding of customer experience and operational performance metrics, including CSAT, NPS, FCR and SLA management.
Proven ability to influence and drive change in a matrix organisation without direct authority.
Experience creating governance frameworks, scorecards and continuous improvement initiatives.
Strong analytical skills with the ability to translate data and insight into practical actions and sustainable solutions.
Excellent stakeholder management and communication skills, with the confidence to engage at all levels.
A customer-centric mindset combined with commercial awareness and a passion for improving service experiences.

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working policy

Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.

Please note

At Dyson in the Netherlands, all new joiners start on a one-year fixed-term contract.

#LI-JM1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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customer service manager vacatures in 2025 haarlem

Delivery Manager, Professional (B2B)

Customer Operations Lead

Customer Service Associate II

Service Experience Manager, Global

Head of Customer Service - Netherlands

Customer Success Specialist (EMEA)

EMEA Customer Care Supervisor

Head of Customer Success – EMEA

Manager, Customer Success

Team Leader Financial Customer Service (gn) - Location: Noordwijkerhout NL

Order Specialist - Amsterdam

Customer Success Manager - Benelux Market

Customer Service Coordinator

Customer Success Manager (NL)

Teamleider Customer Service

Customer Service Representative (gn) - Location: Noordwijkerhout NL

Customer Service Officer

Manager, Customer Experience

Customer Success Manager BENELUX (m/f/x)

Customer Success Officer (English/French fluency)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 2025 haarlem

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