20 beste vacatures voor de functie van medewerker sales support in gemeente papendrecht (nieuwe medewerkers gezocht)

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Van der Padt Deuren B.V. —Hardinxveld-Giessendam
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The Netherlands Marine Junior Operations Support Advisor

RINA -
Rotterdam

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Vacaturegegevens

Kwalificaties

Engels
Personeelswerving
Italiaans

Volledige vacaturetekst

Posting Date: 9 Jul 2026

City: Rotterdam

Location:

Rotterdam, NL, 3011 TA

Contract Type: Permanent

Division: North Europe Marine

Level of experience: Intermediate

RINA is currently recruiting for a The Netherlands Marine Junior Operations Support Advisor to join its office in Rotterdam within the North Europe Marine Division.

Mission

A Junior Operations Support Advisor has a focus on managing administrative tasks, including scheduling and planning, creation of customers in a database, handling contracts, and issuing invoices.

#LI-MK1

Key Accountabilities

1. Customer Data Management:

Oversee the creation and maintenance of customer records in the database.
Ensure the accuracy and completeness of customer information.

2. Contract Management:

Handle the drafting, and execution of customer contracts.

3. Invoicing and Billing:

Oversee the generation and issuance of invoices to customers.

4. Timesheet Management:

Remind technical staff to submit accurate and timely timesheets for each project.
Collaborate with technical teams to resolve any discrepancies or missing information.

5. Customer Interaction:

Provide high-level support for complex customer inquiries and issues.
Act as an escalation point for challenging customer situations.
Foster positive customer relationships through effective communication.

6. Cross-Functional Collaboration:

Collaborate with sales, marketing, finance, and other departments to ensure seamless customer interactions.
Provide insights and feedback to improve overall business processes.

7. Continuous Improvement:

Identify opportunities to enhance efficiency in administrative processes.
Propose and implement improvements to streamline workflows and enhance customer satisfaction.

8. Training and Support:

Provide guidance and support to customers on using online portals or self-service tools for account management.
Assist in training new employees on customer service and administrative processes.

Education

High School Diploma/GED in General Studies/Other

Qualifications

1 to 3 years of experience in business support or customer service, preferably in advisory role.
Knowledge of business support processes, best practices, and organizational standards, with the ability to optimize workflows and enhance operational efficiency.
Proficiency in CRM systems and other business management tools, with the ability to navigate platforms efficiently
Excellent problem-solving and decision-making skills, with a proactive approach to handling complex customer and operational issues.
Strong communication and interpersonal skills, with the ability to interact effectively across departments and with external stakeholders.

Fluent Dutch and English.

Competencies

WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.
INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.

RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van medewerker sales support in gemeente papendrecht

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