20 beste vacatures voor de functie van customer service manager in 2024 haarlem (nieuwe medewerkers gezocht)

Customer Service Associate II
Avantor —Hillegom
- Fulltime
- Microsoft Excel
- ERP systemen
- Engels
Service Experience Manager, Global
Kraft Heinz Company —Amsterdam
- Engineering
- Bachelor
- Bedrijfskunde
Head of Customer Service - Netherlands
Just Eat Takeaway.com —Amsterdam
- Fulltime
- Management
- Analytisch vermogen
- Managementervaring
Customer Success Specialist (EMEA)
Nicolab —Amsterdam-Zuidoost
- € 45.000 - € 75.000 per jaar
- Parttime
- Ziekenhuis
- Engels
- Onderzoek
- Flexibele werkuren
- Aanbrengbonus
Snel solliciteren
Strategic Customer Success Manager
LexisNexis —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
10 dagen
EMEA Customer Care Supervisor
Verathon —Amsterdam Oost
- Fulltime
- ERP systemen
- Engels
- Windows
Head of Customer Success – EMEA
Incision —Amsterdam Centrum
- Hybride werken
- Ziekenhuis
- Engels
- Managementervaring
Snel solliciteren
Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Team Leader Financial Customer Service (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Customer Success Manager - Benelux Market
Trustpilot —Amsterdam
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Mentale gezondheidszorgprogramma's
Customer Service Coordinator
Polaroid —Amsterdam
- Fulltime
- Hybride werken
- Spaans
- ERP systemen
- Engels
Snel solliciteren
Customer Success Manager (NL)
OpenUp —Amsterdam
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Engels
- Projectmanagement
- Budget voor professionele ontwikkeling
Snel solliciteren
Team Lead Customer Support - DACH
Tellent —Amsterdam
- € 45.000 - € 55.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
- Werk vanuit huis
Order Specialist - Amsterdam
PreZero —Amsterdam Westpoort
- € 3.000 - € 3.800 per maand
- Parttime
- CRM-systemen
- Reiskostenvergoeding
- Zorgverzekering
3 dagen
Customer Service Representative (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Customer Service Officer
Viatris —Amstelveen
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
- Analytisch vermogen
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
13 dagen
Client Service Specialist - Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
11 dagen
Manager, Customer Experience
project44 —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
Snel solliciteren
12 dagen
Subregional Head of Customer Success
Digital Realty —Amsterdam
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Access

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 2024 haarlem

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Customer Service Associate II

Avantor -
Hillegom

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Microsoft Excel
ERP systemen
Engels
Microsoft Office
Bachelor
MBO
Communicatieve vaardigheden
Nederlands
Tijdmanagement

Volledige vacaturetekst

The Opportunity:

Executes day-to-day customer service tasks according to defined procedures and standards. Handles recurring customer inquiries and issues, such as order status updates or product defects, by applying prescribed solutions. Key responsibilities include logging customer interactions into the system for record-keeping and follow-up, escalating unresolved issues to higher-level support, ensuring timely resolution of customer complaints and providing basic product recommendations based on customer needs and ensures compliance with company policies while maintaining a high level of customer satisfaction. For more complex issues, uses past experience and available resources to resolve the problem effectively. Communicates with customers to provide clear and accurate information, offering explanations when necessary to ensure understanding.

Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom.

Are you a service-minded and solution-oriented person who enjoys customer interaction? Then this meaningful role might be just right for you!

With Avantor Fluid Handling, you’ll be part of Europe’s leading distributor of laboratory products. As a Customer Service Representative, you’ll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You’ll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers.

What we’re looking for

Education: MBO/ Bachelor’s degree in Administration or similar field
Experience: Several years of applicable experience in a customer service role
Preferred Qualifications:
Good organization and time management skills
Strong communication skills in English, and good level of Dutch is required
Proficiency in MS Office Suite including MS Excel
Knowledge of Exact, Epicor or similar ERP system is a plus
Good business understanding and ability to grasp company processes and routines
Thrives in a fast-paced environment and enjoys multitasking and problem solving
Motivated to learn, curious, and engaged
Solid collaboration skills and a positive attitude

How you’ll thrive and create an impact

Owns the customer request and experience from initiation to conclusion
Manage inbound customer communication regarding service status, orders, and issues
Coordinate and expedite customer orders, ensuring timely resolution of challenges and accurate documentation
Oversee the order processing, from initial entry through to final shipping, guaranteeing smooth and efficient processing
Maintain comprehensive records and documentation to uphold operational efficiency, compliance standards, and organizational integrity.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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customer service manager vacatures in 2024 haarlem

Customer Service Associate II

Service Experience Manager, Global

Head of Customer Service - Netherlands

Customer Success Specialist (EMEA)

Strategic Customer Success Manager

EMEA Customer Care Supervisor

Head of Customer Success – EMEA

Manager, Customer Success

Team Leader Financial Customer Service (gn) - Location: Noordwijkerhout NL

Customer Success Manager - Benelux Market

Customer Service Coordinator

Customer Success Manager (NL)

Team Lead Customer Support - DACH

Order Specialist - Amsterdam

Customer Service Representative (gn) - Location: Noordwijkerhout NL

Customer Service Officer

Customer Success Manager BENELUX (m/f/x)

Client Service Specialist - Energy

Manager, Customer Experience

Subregional Head of Customer Success

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 2024 haarlem

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