20 beste vacatures voor de functie van customer service manager in 2134 hoofddorp (nieuwe medewerkers gezocht)

Delivery Manager, Professional (B2B)
Dyson —Amsterdam
- Analytisch vermogen
- Continue verbetering
- Communicatieve vaardigheden
Manager, Customer Experience
Convey —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
11 dagen
Head of Customer Service - Netherlands
Just Eat Takeaway.com —Amsterdam
- Fulltime
- Management
- Analytisch vermogen
- Managementervaring
Service Experience Manager, Global
Kraft Heinz Company —Amsterdam
- Engineering
- Bachelor
- Bedrijfskunde
Strategic Customer Success Manager
LexisNexis —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
9 dagen
Customer Success Specialist (EMEA)
Nicolab —Amsterdam-Zuidoost
- € 45.000 - € 75.000 per jaar
- Parttime
- Ziekenhuis
- Engels
- Onderzoek
- Flexibele werkuren
- Aanbrengbonus
Snel solliciteren
Customer Service Officer
Viatris —Amstelveen
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
- Analytisch vermogen
Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Team Leader Financial Customer Service (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Customer Operations Lead
Workwize —Amsterdam
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
Customer Success Manager - Benelux Market
Trustpilot —Amsterdam
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Mentale gezondheidszorgprogramma's
Customer Service Coordinator
Polaroid —Amsterdam
- Fulltime
- Hybride werken
- Spaans
- ERP systemen
- Engels
Snel solliciteren
Customer Success Manager (NL)
OpenUp —Amsterdam
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Engels
- Projectmanagement
- Budget voor professionele ontwikkeling
Snel solliciteren
Team Lead Customer Support - DACH
Tellent —Amsterdam
- € 45.000 - € 55.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
- Werk vanuit huis
Client Service Specialist - Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
10 dagen
Customer Service Representative (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Customer Support Consultant/Order Management WLO - French speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Customer Service & Account Manager
Bookabus —Weesp
- € 2.500 - € 3.500 per maand
- Parttime
- Hybride werken
- Verkoopervaring
- Engels
- Kantoor
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Subregional Head of Customer Success
Digital Realty —Amsterdam
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Access

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Delivery Manager, Professional (B2B)

Dyson -
Amsterdam

Nu solliciteren

Vacaturegegevens

Kwalificaties

Analytisch vermogen
Continue verbetering
Communicatieve vaardigheden

Volledige vacaturetekst

Summary

Salary:

Competitive

Job Family:

Retail Key Accounts

Location:

Netherlands - Amsterdam Office

About us

Dyson is a global technology company. We solve problems others choose to ignore with pioneering technology that works better.

Our Customer function plays a critical role in protecting and enhancing the Dyson experience, ensuring every interaction strengthens customer trust, loyalty and advocacy. As Dyson continues to grow its Professional (B2B) business, delivering a premium service experience for our commercial customers has never been more important.

Our Professional customers include salons, hospitality businesses, offices, and other organisations that purchase Dyson technology for use by their own customers, employees, or guests.

About the role

As our Delivery Manager, Professional in Customer Service Operations, you will play a key role in shaping how Dyson supports Professional customers across multiple markets.

Working with market teams, customer service leaders and outsourced partners, you will help build a more consistent, scalable and premium service model that reflects the Dyson brand while supporting local market needs.

You will:

Lead the delivery and ongoing performance of outsourced customer service operations supporting Dyson’s Professional customers.
Drive greater consistency across markets by identifying best practice and implementing standardised ways of working.
Develop operational governance, reporting frameworks and service standards that improve visibility and accountability.
Use performance data, customer feedback and operational insight to identify improvement opportunities and deliver measurable outcomes.
Partner with commercial, market and customer service stakeholders to ensure customer needs are understood and prioritised.
Strengthen escalation and issue resolution processes, ensuring customers receive timely, effective support.
Build collaborative relationships with outsourced partners to drive service excellence, innovation and continuous improvement.
Champion the voice of the Professional customer, helping shape future service strategies and operating models.

About you

To succeed in this role, we expect you to have:

At least four years’ experience managing customer service or contact centre operations, including outsourced service providers.
Experience working across multiple markets, regions or complex stakeholder environments.
A strong understanding of customer experience and operational performance metrics, including CSAT, NPS, FCR and SLA management.
Proven ability to influence and drive change in a matrix organisation without direct authority.
Experience creating governance frameworks, scorecards and continuous improvement initiatives.
Strong analytical skills with the ability to translate data and insight into practical actions and sustainable solutions.
Excellent stakeholder management and communication skills, with the confidence to engage at all levels.
A customer-centric mindset combined with commercial awareness and a passion for improving service experiences.

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working policy

Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.

Please note

At Dyson in the Netherlands, all new joiners start on a one-year fixed-term contract.

#LI-JM1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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customer service manager vacatures in 2134 hoofddorp

Delivery Manager, Professional (B2B)

Manager, Customer Experience

Head of Customer Service - Netherlands

Service Experience Manager, Global

Strategic Customer Success Manager

Customer Success Specialist (EMEA)

Customer Service Officer

Manager, Customer Success

Team Leader Financial Customer Service (gn) - Location: Noordwijkerhout NL

Customer Operations Lead

Customer Success Manager - Benelux Market

Customer Service Coordinator

Customer Success Manager (NL)

Team Lead Customer Support - DACH

Client Service Specialist - Energy

Customer Service Representative (gn) - Location: Noordwijkerhout NL

Customer Support Consultant/Order Management WLO - French speaker

Customer Service & Account Manager

Account Coordinator Energy

Subregional Head of Customer Success

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 2134 hoofddorp

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