20 beste vacatures voor de functie van customer service representative in tussen de vaarten (nieuwe medewerkers gezocht)

Customer Care Representative (French speaking)
CLUSE —Amsterdam
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Customer Service Representative
SELANA —Amsterdam West
- € 15 per uur
- Parttime
- Hybride werken
- Verkoopervaring
- Salesforce
- Analytisch vermogen
- Telefoonplan
Snel solliciteren
Mid Market Account Executive
Genesys —Amsterdam
- Online sollicitatie
- Verkoopervaring
- Salesforce
- Engels
- Aanbrengbonus
Territory Manager - Airway (The Netherlands)
Verathon —Amsterdam Oost
- Fulltime
- Engels
12 dagen
Sales Development Representative (AI), BytePlus
ByteDance —Amsterdam
- Verkoopervaring
- Salesforce
- Bedrijfsontwikkeling
Founding Sales Representative - Dutch Market - Full Time
Orus —Amsterdam Centrum
- Fulltime
- Verkoopervaring
- Engels
Sales Development Representative
Nuvei —Amsterdam
- € 28.800 - € 40.000 per jaar
- Fulltime
- Hybride werken
- Microsoft Excel
- Verkoopervaring
- Engels
Snel solliciteren
Business Development Representative - Netherlands (f/m/d)
Moss —Amsterdam
- Fulltime
- Hybride werken
- Microsoft Excel
- Verkoopervaring
- Engels
Sales Development Representative
Good Company —Amsterdam
- € 3.000 - € 4.000 per maand
- Verkoopervaring
- Salesforce
- Engels
Sales Consultant - Graduate
Hewlett Packard Enterprise —Amstelveen
- Fulltime
- Verkoopervaring
- Engels
- Master
Business Development Representative
Kaizo —Amsterdam
- Fulltime
- Thuiswerk
- Verkoopervaring
- Salesforce
- Engels
Snel solliciteren
1 dag
Business Development Representative (Data & AI)
Xebia Group —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Geen ervaring nodig
- Budgettering
Snel solliciteren
Account Development Representative - BeNeLux
Samsara —Amsterdam
- Thuiswerk
- Verkoopervaring
- Salesforce
- Engels
- Verhuisvergoeding
Pre Sales Manager/Technical Sales Manager(Energy Storage)
Fox ESS CO., LTD. —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
Snel solliciteren
5 dagen
Enterprise Account Executive Benelux - High Tech/Manufacturing
Celonis —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Communicatieve vaardigheden
Founding Enterprise Sales Development Representative, Benelux
Airwallex —Amsterdam
- € 56.000 - € 87.000 per jaar
- Fulltime
- Hybride werken
- Salesforce
- Communicatieve vaardigheden
Dutch-speaking Customer Service Representative - Relocate to Spain
Next Job Abroad —Amsterdam
- Weekendbeschikbaarheid
- Hybride werken
- Computervaardigheden
- Engels
- Verhuisvergoeding
Snel solliciteren
Dutch Customer Care - Work On-site or Remote in Greece
Next Job Abroad —Amsterdam
- Weekendbeschikbaarheid
- Hybride werken
- Engels
- Windows
- Communicatieve vaardigheden
- Taaltraining aangeboden
- Flexibele werkuren
Snel solliciteren
Supervisor CDF (Fulltime) - Amsterdam Flagshipstore
Hugo Boss —Amsterdam
- Fulltime
- Engels
- Managementervaring
- Zorgverzekering
1 dag
Inside Sales Representative (Dutch OR French Speaking)
Protolabs —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Bachelor
- Zonder diploma
Snel solliciteren
10 dagen

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Customer Care Representative (French speaking)

CLUSE -
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Productkorting werknemers
Reiskostenvergoeding
Pensioen
Bedrijfslaptop

Kwalificaties

Frans
ERP systemen
Logistiek
NetSuite
Engels
Bachelor
Communicatieve vaardigheden
Tijdmanagement

Volledige vacaturetekst

Do you want to be part of one of the most exciting watch and lifestyle brands in Europe? CLUSE started in the Netherlands in 2013 and is now active in more than 20 countries with over 2,000 points of sale worldwide. We are a young and dynamic company (average age of 30) with an enthusiastic, international team. Our culture is open and informal and since we have more than 10 different nationalities, English is our go-to language!

What the role is about
The exciting holiday season is closer than you think, with Black Friday, Cyber Monday and Christmas awaiting us. To maintain our exceptional service, our Customer Care team is looking for a Customer Care Representative to keep up our good service! You are someone who thrives on helping others and goes the extra mile to provide exceptional support. As quality-focused Customer Care Representative you will handle and resolve inquiries from our B2C and B2B customers, including product-related queries, delivery issues, and shipment concerns. You do this primarily by email and chat, and to a lesser extent by phone, while helping maintain and optimize our ticketing platform (Gorgias). Thanks to your positive attitude and problem-solving skills, you ensure all our customers receive a high-level service.

Join our dynamic Customer Care Team and collaborate closely with your fun and international colleagues from Sales Support, E-commerce and Logistics. Are you the service-oriented CLUSE ambassador we are looking for?

Requirements

Effectively handle and resolve customer inquiries via email;
Provide accurate, valid and complete information by using the right methods/tools;
Act as a point of contact for our French retailers and repair centers;
Process replacement orders and refunds in our ERP system (Netsuite);
Help maintain our ticketing platform, take part in updating the knowledge sources used by our AI agent, checking that replies match our processes and tone of voice;
Contribute to the improvement of our service level and after sales processes by identifying issues and keeping manuals up to date;
Collaborate with other teams like Logistics and Sales Support to share knowledge and best practices;

Requirements

Experience in a service-related role is preferred;
Excellent written and verbal communication skills in English and French;
Outstanding problem-solving abilities and a positive mindset;
Enjoy working both independently and as part of a small team;
Customer and quality focused with a strong sense of responsibility;
Ability to multi-task, prioritize, and time management skills.

Benefits

We offer a salary in line with industry standards;
25 holidays per year on a full-time basis (40 hours);
8% holiday allowance and pension scheme;
Travel allowance if you live more than 10 km from the office;
Employee discount on CLUSE products and a CLUSE product of your choice as a welcome gift;
Company laptop and phone;
An office with a beautiful view over the Houthavens;
Flexible work-from-home policy (three days office - two days at home);
Fun events organized by the Social Events Team that you definitely do not want to miss!

Curious?
Apply now! We would love to tell you more about this role, our team and the story behind CLUSE. Hopefully we will speak with you soon!

Curious about what we do with the personal data that we receive from you in response to this vacancy? Please refer to our privacy policy under ‘job application’.

Snel solliciteren

Verfijn je zoekopdracht

customer service representative vacatures in tussen de vaarten

Customer Care Representative (French speaking)

Customer Service Representative

Mid Market Account Executive

Territory Manager - Airway (The Netherlands)

Sales Development Representative (AI), BytePlus

Founding Sales Representative - Dutch Market - Full Time

Sales Development Representative

Business Development Representative - Netherlands (f/m/d)

Sales Development Representative

Sales Consultant - Graduate

Business Development Representative

Business Development Representative (Data & AI)

Account Development Representative - BeNeLux

Pre Sales Manager/Technical Sales Manager(Energy Storage)

Enterprise Account Executive Benelux - High Tech/Manufacturing

Founding Enterprise Sales Development Representative, Benelux

Dutch-speaking Customer Service Representative - Relocate to Spain

Dutch Customer Care - Work On-site or Remote in Greece

Supervisor CDF (Fulltime) - Amsterdam Flagshipstore

Inside Sales Representative (Dutch OR French Speaking)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service representative in tussen de vaarten

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