20 beste vacatures voor de functie van technical support in gouda (nieuwe medewerkers gezocht)

Technical Operations Specialist Control Center
Prime Vision —Delft
- € 3.500 - € 4.500 per maand
- E-mail
- Hybride werken
- Engels
- ICT
- Winstdeling
- Flexibele werkuren
Helpdeskmedewerker ICT
Service Planet Rotterdam B.V. —Rotterdam
- Fulltime
- Azure
- Windows
- Master
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
JUNIOR IT-MEDEWERKER – STANDPLAATS BODEGRAVEN OF GROOTEBROEK
Vandersterre Groep —Bodegraven
- Fulltime
- Bachelor
- ICT
14 dagen
Customer Service Representative BeNeLux
Avery Dennison —Oegstgeest
- € 33.880 - € 54.208 per jaar
- Online sollicitatie
- Hybride werken
- Engels
- Bachelor
- Kosteloos parkeren
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Support Engineer (1e lijns) – Fulltime of Parttime
Axoft IT & Telecom B.V. —Rotterdam
- € 2.650 - € 2.900 per maand
- Parttime
- Analytisch vermogen
- ICT
- Communicatieve vaardigheden
- Dienstreizen vergoeding
- Kosteloos parkeren
Snel solliciteren
10 dagen
Franstalige technische helpdesk medewerker
Service Planet Rotterdam B.V. —Rotterdam
- Fulltime
- Kantoor
- Microsoft Office
- Master
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Support Engineer
Interforce Networks BV —Hazerswoude-Dorp
- Online sollicitatie
- ICT
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
9 dagen
Service Support Medewerker
JipTV —Schoonhoven
- € 2.500 - € 3.500 per maand
- E-mail
- Verkoopervaring
- Salesforce
- ERP systemen
Snel solliciteren
Werkplekbeheerder Rotterdam
Zenda —Rotterdam
- € 2.500 - € 3.700 per maand
- Dringend op zoek naar kandidaten
- Hybride werken
- Azure
- Windows
- Microsoft Office
- Tankpas
Snel solliciteren
Servicedesk medewerker
Uniscape B.V. —Zoetermeer
- Tot € 4.000 per maand
- Fulltime
- Analytisch vermogen
- ICT
- Dienstreizen vergoeding
- Kosteloos parkeren
Snel solliciteren
10 dagen
Technical Sales Support - Refrigeration Nederland & België (m/f/d)
Danfoss —Rotterdam
- Fulltime
- CRM-systemen
- Salesforce
- Engels
Support medewerker IT
Keynius —Gemeente Sliedrecht
- € 2.800 - € 3.500 per maand
- Fulltime
- ICT
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
7 dagen
Technisch Support Engineer
4Communications B.V. —Dordrecht
- € 2.800 - € 4.000 per maand
- Fulltime
- Microsoft Office
- Master
- ICT
- Kosteloos parkeren
Snel solliciteren
Ophaalspecialist & Technical Support
Gio Coffee —Oudewater
- € 2.200 - € 2.700 per maand
- Fulltime
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
Customer Service Technology Specialist
Wolters Kluwer —Alphen aan den Rijn
- Fulltime
- Engels
- Analytisch vermogen
- Bachelor
ICT Support Technician - Imaging Physics
TU Delft —Delft
- € 3.546 - € 5.538 per maand
- Parttime
- Doctor
- Informatica
- Windows
- Taaltraining aangeboden
Support Engineer Linux
Intermax —Rotterdam
- Tot € 3.500 per maand
- Fulltime
- Hybride werken
- Analytisch vermogen
- Linux
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
IT Support Engineer
iO —Rotterdam
- Fulltime
- Hybride werken
- Engels
- Windows
- Microsoft Office
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
8 dagen
Senior Support Specialist
UNO Automatiseringdiensten B.V. —Rijswijk
- € 4.000 - € 5.500 per maand
- Fulltime
- Azure
- Windows
- Analytisch vermogen
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Lead Cloud Support Engineer
Proxsys —Rotterdam
- € 4.500 - € 5.500 per maand
- Fulltime
- Hybride werken
- Azure
- Troubleshooting
- Analytisch vermogen
Snel solliciteren

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Technical Operations Specialist Control Center

Prime Vision
Delft

Nu solliciteren

Vacaturegegevens

Fulltime
€ 3.500 - € 4.500 per maand

Secundaire arbeidsvoorwaarden

Winstdeling
Flexibele werkuren
Bedrijfslaptop

Kwalificaties

Engels
ICT

Volledige vacaturetekst

Location: Delft

Do you enjoy figuring things out, connecting the dots, and solving problems step by step? Do you get energy from variety, direct contact with people, and working as part of a team? Do you like working with colleagues in the office, while also appreciating the flexibility to work partly from home? And do you have an interest in IT and technology, even if there is still a lot for you to learn?

If so, this is a role that will challenge you, support your development, and ensure no two days are the same.

About Prime Vision

Prime Vision is a global leader in logistics automation for postal services, parcels, e-commerce, and fulfillment. Our technology supports mission-critical business processes for customers in more than 25 countries, 24/7. Every day, millions of parcels are processed using our systems.

Downtime is not an option, and the Control Center plays a crucial role in preventing it.

The Control Center

The Control Center is the central point of contact for the operation of all Prime Vision systems worldwide. Alerts and incidents come in through monitoring tools, the Service Portal, email, and, most importantly, direct phone calls from customers.

You will work in a close-knit team where collaboration, mutual support, and knowledge sharing are second nature. Together, you ensure that customers can continue operating as quickly as possible with a stable and reliable system.

Working together: office and home

You will be part of a dedicated Control Center team that works closely together. A large part of the work is done at our office in Delft, where you can easily collaborate, brainstorm, and support each other in person.

At the same time, there is flexibility to work partly from home. Even when working remotely, you stay closely connected to the team and remain in continuous contact with colleagues.

The core of your role

As a Technical Operations Specialist, you are the first point of contact when customers experience issues. You communicate directly by phone, listen carefully, ask the right questions, and bring calm and structure to the situation.

You guide the customer from the initial contact until the incident is resolved or properly handed over. You do not need to know everything from day one. With an interest in IT, logical thinking, and curiosity about how systems work, you will learn the rest with us. You will grow step by step in knowledge, responsibility, and independence.

No two days alike

Your day may start calmly, analyzing an alert or following up on an open incident. Shortly after, you might receive a call about a high-impact disruption. Sometimes you resolve the issue yourself. Other times, you collaborate with colleagues or involve other teams.

The variety between analysis, coordination, communication, and teamwork is what makes this role engaging.

What you will do

Receive, analyze, and follow up on incidents
Inform, reassure, and update customers on progress
Set priorities when handling multiple incidents simultaneously
Work closely with colleagues in the Control Center
Coordinate with development teams, Field Engineers, and the Reliability Team
Contribute to changes, updates, and system improvements
Document solutions and knowledge in the Knowledge Base

How you will work

You will work in an operational Control Center environment that provides 24/7 support. This means working in shifts, including early and late shifts, supplemented by on-call duties at night and during weekends.

During on-call shifts, you must be reachable at all times if a customer calls, but you are not required to actively work unless needed.

Late shifts and on-call duties are always performed from home. Other shifts alternate between working in the office and from home. We use a clear shift structure to ensure continuity while supporting a healthy work-life balance.

Important language requirement

Please note that understanding Dutch is essential for this role. You will work with Dutch-speaking colleagues and customers.

Applications from candidates who do not understand Dutch cannot be considered.

What we will offer

Salary range: €3,500 – €4,500 gross per month (full-time, depending on experience)
Compensation for on-call duties
A role with strong learning and growth opportunities
Close guidance from experienced colleagues
An engaged and informal team culture
Hybrid working options
Laptop and smartphone of your choice
Flexible working hours
Profit-sharing program
25 vacation days, with the option to purchase additional days
Extra facilities such as fitness options, massages, and great coffee

What we are looking for

Bachelor’s level of thinking and working (HBO equivalent)
Affinity with IT and technology (experience is a plus, curiosity matters more)
Enjoys problem-solving and logical reasoning
Comfortable with direct phone contact with customers
Stays calm under pressure
Communicates clearly and pleasantly in both Dutch and English
Knowledge of networking, virtualization, or automation is a plus, not a requirement

Ready to apply?

We’d love to meet you. Please send your motivation letter or video, along with your CV, to HR at [email protected].

The application process consists of two interviews and a Big Five personality test. We look forward to hearing from you!

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technical support vacatures in gouda