20 beste vacatures voor de functie van operations lead in schiphol (nieuwe medewerkers gezocht)

Sr Account Manager
Get-e —Hoofddorp
- Hybride werken
- Microsoft Excel
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Director of Finance and Business Support
InterContinental —Amsterdam
- Horeca-ervaring
- Engels
- Financiën
- Productkorting werknemers
- Reiskostenvergoeding
Finance Audit Specialist
United Legwear and Apparel Company —Hoofddorp
- € 50.000 - € 75.000 per jaar
- Fulltime
- Hybride werken
- Microsoft Excel
- ERP systemen
- Engels
- Productkorting werknemers
Snel solliciteren
License to Operate Lead
Athora Netherlands —Amsterdam Westpoort
- € 5.991,23 - € 7.988,31 per maand
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Data-analyse
- Master
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Customer Operations Lead
Workwize —Amsterdam
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
Senior Pan-European Compliance Officer (Workplace Conduct & Employee Relations)
BYD Europe —Hoofddorp
- Arbeidsrecht
- Engels
- Communicatieve vaardigheden
Senior Director of International Sales Finance
Nutanix —Hoofddorp
- € 176.000 - € 264.000 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Ter plaatse
- Managementervaring
Director of Business Control
ASICS —Hoofddorp
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Management
Customer Experience Specialist
BYD Europe —Hoofddorp
- Spaans
- Microsoft Excel
- Marketing
6 dagen
Strategic Customer Lead - EMEA
Beyond Meat —Amsterdam
- € 80.000 - € 100.000 per jaar
- Microsoft Powerpoint
- Microsoft Excel
- Culinaire ervaring
- Flexibele werkuren
Snel solliciteren
Director, International Pricing and Revenue Management
Domino's Corporate —Schiphol
- Fulltime
- Microsoft Excel
- Financiën
- Master
Snel solliciteren
Facility Coördinator
Marktlink —Amsterdam Zuid
- Fulltime
- Engels
- Kantoor
- Microsoft Office
- Flexibele werkuren
Snel solliciteren
Executive Director of Clinical Business Development (Strategic Accounts)
サイネオス・ヘルス —Amsterdam
- Doctor
- Verkoopervaring
- Salesforce
Lead Operations Assembly
Intos —Haarlem
- Assemblage
- Continue verbetering
- Productie
Snel solliciteren
Operator Pharma | Day Shift | Up to €3,500 Gross per Month | English Speaking
Ploeggenoten —Leiden
- € 2.800 - € 3.500 per maand
- Fulltime
- Engels
- Heftruck
- Productie
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Partnerships Manager - Supply Chain
Prodigi Group —Amsterdam Centrum
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Microsoft Excel
- Verkoopervaring
- Engels
Snel solliciteren
Global Network & Product Strategy (GNPS) Leader - Solids & Semi-Solids
Teva —Haarlem
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Team Lead Customer Support
Quatt —Amsterdam
- € 4.080 - € 6.120 per maand
- Hybride werken
- Engels
- Kantoor
- Leidinggevende ervaring
- Reiskostenvergoeding
- Personeelskorting
Snel solliciteren
7 dagen
Sales Operations Execution Specialist
HCME —Amsterdam Westpoort
- € 52.000 - € 78.000 per jaar
- Fulltime
- Hybride werken
- Microsoft Outlook
- ERP systemen
- Engels
- Flexibele werkuren
Snel solliciteren
Manager, Business Process Expert Team (Customer Experience)
Stryker —Amsterdam Centrum
- Oracle
- ERP systemen
- Engels

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Sr Account Manager

Get-e -
Hoofddorp

Snel solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding

Kwalificaties

Power BI
Microsoft Excel
Engels
Zendesk
ICT
Accountbeheer

Volledige vacaturetekst

Your job

Help us take service quality from reactive to proactive.
At Get-e, we’re growing fast. Airlines, assistance companies and travel partners around the world use our platform to manage ground transport and hotel bookings in 110+ countries. Now we’re ready to level up our client service: making it more structured, more data-driven, and more client-first.

That’s where you come in.
This isn’t a “keep the lights on” kind of role. As Sr Account Manager, you’ll be trusted to shape how we deliver service across our global accounts. You’ll lead a growing team, take full ownership of our feedback and escalation processes, and work cross-functionally to fix issues at the root. You’ll also be the face of service in client meetings: joining QBRs, supporting onboarding, and launching new ideas that improve client experience.
This is a role where you’ll see your results come to life. You’ll have the freedom to test, improve, and build your own projects, whether that’s launching a client health score, streamlining our internal tools, or redesigning team workflows. It’s a chance to leave a real footprint and grow a function, not just maintain it.

Your profile

What you’ll do

Lead and develop a small but growing team of Client Care specialists, setting clear ownership, KPIs, and accountability
Own Zendesk and all client feedback channels, ensuring fast, structured, and professional complaint handling
Personally manage high-impact or sensitive escalations, particularly for strategic accounts
Act as the operational owner for key accounts, building strong relationships with client stakeholders
Lead service performance discussions during QBRs and proactively manage client health
Monitor escalation trends and client health indicators, identifying risks early and initiating mitigation actions
Translate recurring issues into structural improvements that enhance service quality and client satisfaction
Build dashboards and track key trends (Power BI / Zendesk) to drive data-driven decision-making
Support smooth onboarding of new clients and ensure service setup meets expectations
Launch scalable tools such as a client health score and trigger-based alerts to move from reactive support to proactive client management.

You bring

5+ years of experience in client service, account management, or airline ops
Proven track record of leading a team, you’ve done this before and you enjoy it
Strong written and spoken English (additional languages are a bonus)
Hands-on experience with Zendesk or similar platforms
Comfortable working with Excel and Power BI
A structured mindset—you like building processes, but you keep things practical
You’re confident in front of clients, calm in escalations, and proactive about improvement
Bonus: background in aviation, assistance, or travel tech

Why us?

Why join us?

NS Business Card: We’ve got your commuting costs covered. Prefer driving? We’ll handle your travel expenses.
Experience Our Service: Wondering why our clients rave about our cab service? You can use it twice a year yourself.
Healthy Lifestyle: Need a snack? Grab some fresh fruit from the canteen. We have meal discount options for our employees as well.
Holiday Allowance: We provide 8% holiday allowance, so you can enjoy your time off.
Vacation Days: Relax and recharge with 25 days of vacation each year.
Remote Work: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.
Pension Contribution: We contribute 2.5% toward your pension to support your future.

Sounds like a good fit? Apply now and show us how you’d lead this role, and take client service to the next level at Get-e.

About us

Get-e is a fast-growing B2B travel tech company based in Amsterdam, building a fully managed 24/7 platform that powers airport transfers and A-to-B travel worldwide. Through a strong network of local partners, our service operates in 110+ countries across 900+ airports and destinations.

We are an international team with 30+ nationalities, working together in a dynamic, fast-paced environment where ideas move quickly and ownership is real.

We work with some of the biggest names in travel, including 70+ airlines and leading global brands, and we are continuing to scale quickly. Recently, we expanded into hotel accommodation for airline crew, opening up an exciting new growth chapter.

At Get-e, you will be working at the intersection of travel, technology, and global operations across three key areas:

Airlines: Delivering end-to-end solutions for crew transport and accommodation, from sourcing partners to automating complex operations, all supported by our 24/7 Global Operations Centre in Amsterdam.
Assistance Companies: Enabling critical travel logistics, supporting the safe repatriation of travelers and movement of medical professionals.
Travel Partnerships: Powering transfer solutions behind major global brands like Booking.com, Amadeus, Visa, and Mastercard.

If you enjoy solving complex challenges, working in a fast-scaling environment, and building products used around the world, you will fit right in.

Snel solliciteren

Verfijn je zoekopdracht

operations lead vacatures in schiphol

Sr Account Manager

Director of Finance and Business Support

Finance Audit Specialist

License to Operate Lead

Customer Operations Lead

Senior Pan-European Compliance Officer (Workplace Conduct & Employee Relations)

Senior Director of International Sales Finance

Director of Business Control

Customer Experience Specialist

Strategic Customer Lead - EMEA

Director, International Pricing and Revenue Management

Facility Coördinator

Executive Director of Clinical Business Development (Strategic Accounts)

Lead Operations Assembly

Operator Pharma | Day Shift | Up to €3,500 Gross per Month | English Speaking

Partnerships Manager - Supply Chain

Global Network & Product Strategy (GNPS) Leader - Solids & Semi-Solids

Team Lead Customer Support

Sales Operations Execution Specialist

Manager, Business Process Expert Team (Customer Experience)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van operations lead in schiphol

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