20 beste vacatures voor de functie van company support in tilburg (nieuwe medewerkers gezocht)

Customer Contact Specialist (E-commerce)
Smartwares Group —Tilburg
- Weekendbeschikbaarheid
- Engels
- Bachelor
- Productkorting werknemers
Snel solliciteren
Logistics Specialist
nVent —Tilburg
- Fulltime
- Engels
- Analytisch vermogen
- Bachelor
- Mentale gezondheidszorgprogramma's
(Senior) Consultant QA
3D-PharmXchange —Tilburg
- E-mail
- Bediening
- Master
- Bachelor
Site Controller I
GXO Logistics —Tilburg
- Microsoft Excel
- ERP systemen
- Engels
Team Lead Freight Forwarder
DSV —Tilburg
- Fulltime
- Engels
- ICT
- Managementervaring
Visual Merchandiser & Store Employee
VidaXL —Tilburg
- € 2.500 - € 2.850 per maand
- Online sollicitatie
- Merchandising
- Engels
- Communicatieve vaardigheden
Customs Declarant Specialist
The Peninsular and Oriental Steam Navigation Company —Tilburg
- Engels
- Magazijn
- Ter plaatse
- Werk vanuit huis
Snel solliciteren
Continuous Improvement Manager Site
GXO Logistics —Tilburg
- Engineering
- Engels
- Bachelor
Finance Officer
Cefetra Group BV —Den Bosch
- € 2.800 - € 3.800 per maand
- Fulltime
- Engels
- Financiën
- Analytisch vermogen
Snel solliciteren
Industry Experience Specialist
UPS —Eindhoven
- € 3.884 - € 4.855 per maand
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Reiskostenvergoeding
- Zorgverzekering
Customs Compliance Specialist
Nutreco —Tilburg
- Fulltime
- ERP systemen
- Analytisch vermogen
- Projectmanagement
Internship Financial Control & Business Control
Interfood —Bladel
- Parttime
- Engels
- Microsoft Office
- Financiën
Customer Support Specialist
First Impression Audiovisueel —Tilburg
- Parttime
- Engels
- Kantoor
- ICT
- Reiskostenvergoeding
- Flexibele werkuren
Customer Service Coordinator
Super Micro Computer —Den Bosch
- Fulltime
- Hybride werken
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Operations Manager
GXO Logistics —Tilburg
- Microsoft Excel
- Management
- Engels
Technical Support Specialist III - Eindhoven
Thermo Fisher Scientific —Eindhoven
- Fulltime
- Engels
- Analytisch vermogen
- Projectmanagement
9 dagen
Customer Support Consultant (Dutch Speaking)
RoomRaccoon —Breda
- Fulltime
- Hybride werken
- Horeca-ervaring
- Engels
- Hotel
- Budget voor professionele ontwikkeling
Snel solliciteren
Customer Support Technician, Dutch
Enphase Energy —Den Bosch
- Hybride werken
- Salesforce
- Engels
- Microsoft Office
5 dagen
Client Coordinator II
Charles River Laboratories —Den Bosch
- € 35.000 - € 45.000 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Master
- Bachelor
Qualified Person (QP)
Novartis —Baarle-Nassau
- € 56.100 - € 104.300 per jaar
- Fulltime
- Hybride werken
- Engels
- Master
13 dagen

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Customer Contact Specialist (E-commerce)

Smartwares Group -
Tilburg

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Productkorting werknemers
Pensioen

Kwalificaties

Engels
E-commerce
Bachelor

Volledige vacaturetekst

Smartwares Group (known for brands like Princess) in Tilburg is looking for a Customer Contact Specialist (E-commerce) (32-40 hours per week).

Are you proactive, communicative, punctual, organized, and linguistically top-notch? Do you enjoy working in a team in a dynamic environment? Then we would love to speak with you!

As a Customer Contact Specialist (E-commerce), you are the go-to person for handling and responding to support requests from our marketplace platforms professionally.

You are a true online expert and know better than anyone how to approach and satisfy online shoppers.

In addition to answering questions, you are proactive and think ahead; you ensure that future customers no longer need to ask the same questions by, for example, updating product texts, creating FAQs, initiating instructional videos, or training our AI assistant. You critically review your own work and contribute to automating processes as much as possible using the latest technologies.

This is a versatile role where you can further develop your communication and online skills!

You will collaborate closely with your Customer Contact colleagues within the Marketing team, but also extensively with other departments such as Business Line Management, Logistics, Repair, and Online Sales, all on an international level.

What will you do? (among other things)

Handle questions and warranty requests from consumers received through various channels.
Identify and fix shortcomings in our information provision (e.g., on our websites and partner sites, as well as in manuals) to reduce the volume of customer contacts.
Contribute to process improvements, identify problems, and turn them into solutions.
Monitor reviews and ratings and take appropriate action when necessary.
Train our new AI assistant and chatbot to ensure they provide accurate answers and solutions in the future.

Must-haves

HBO (Bachelor’s) level of thinking and working. Preferably a degree with a focus on communication and/or online.
You are either a starter or have a few years of relevant experience.
You communicate clearly and professionally and can apply this in your interactions with customers.
Excellent digital skills and the ability to quickly learn new systems.
Deadlines, hard work, and a dynamic (international) environment are no problem for you.
Social, flexible, professional, service-oriented, with commercial insight.
Empathetic, able to build bridges, and read between the lines.
Excellent spoken and written Dutch and English.
Full-time availability (32-40 hours per week); at least one weekend shift is required.

What we offer

A warm welcome from over 160 enthusiastic colleagues at our headquarters in Tilburg.
Flexible working: after onboarding, you can work up to 40% of your contracted hours from home.
Good pension scheme; you pay no personal contribution, we take care of that for you!
A relaxed and informal working atmosphere with Brabant gezelligheid within an international company.
Employee discount on all products in our range. Note! Your entire house will soon be filled with our brands!
Room for personal growth: develop yourself both professionally and in terms of responsibility.
Unlimited access to various online trainings via the Goodhabitz training platform.
Fun activities: from drinks and BBQs to escape rooms and team outings – there is always something fun to do with us!
Sporty challenges at the office: play Mario Kart, table football, or participate in our annual ping pong tournament. Who knows, you might beat our current ping pong champion!
Fresh fruit available daily on the department.
We are happy to invest in your vitality. This includes initiatives at the office (such as bootcamps, salad or yoghurt bars) and the opportunity to lease an affordable (electric) bike through Lease a Bike.

About Smartwares Group

You will be working in a company with many international colleagues and local colleagues from the Tilburg area; accents guaranteed!

We have grown rapidly to approximately 250 employees. Smartwares Group combines a traditionally informal, almost family-like atmosphere with the opportunities of a large organization. We offer products under our own brands (Princess, Tristar, Smartwares), as well as private label brands for retailers worldwide. You will face plenty of challenges, and hard work is combined with a fun, Brabant-style work culture.

How to apply?

You can apply via the link below!

If you would like more information first, please email us at [email protected].

Snel solliciteren

Verfijn je zoekopdracht

company support vacatures in tilburg

Customer Contact Specialist (E-commerce)

Logistics Specialist

(Senior) Consultant QA

Site Controller I

Team Lead Freight Forwarder

Visual Merchandiser & Store Employee

Customs Declarant Specialist

Continuous Improvement Manager Site

Finance Officer

Industry Experience Specialist

Customs Compliance Specialist

Internship Financial Control & Business Control

Customer Support Specialist

Customer Service Coordinator

Operations Manager

Technical Support Specialist III - Eindhoven

Customer Support Consultant (Dutch Speaking)

Customer Support Technician, Dutch

Client Coordinator II

Qualified Person (QP)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van company support in tilburg

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