20 beste vacatures voor de functie van vacature technical support in amsterdam centrum, nh (nieuwe medewerkers gezocht)

Technical Support Engineer - Amsterdam
Orb —Amsterdam
- € 85.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- SQL
- AWS
- APIs
Technical Support Supervisor - Northern Europe and Distributors
IDEXX —Hoofddorp
- Fulltime
- Management
- Engels
- Bachelor
Junior Data Center Shift Engineer
Salute Inc. —Amsterdam
- € 41.000 - € 45.000 per jaar
- Fulltime
- Bachelor
- HVAC
Snel solliciteren
Product Support Engineer - EMEA
Ashby —Amsterdam
- € 56.000 - € 104.000 per jaar
- Fulltime
- Thuiswerk
- Troubleshooting
- Continue verbetering
- Scripting
IT Support Specialist
Virtuagym —Amsterdam Centrum
- Fulltime
- Hybride werken
- Informatica
- Engels
- Bachelor
- Werk vanuit huis
9 dagen
Critical Systems Coordinator
Salute Inc. —Amsterdam
- € 35.000 - € 40.000 per jaar
- Fulltime
- Microsoft Excel
- Troubleshooting
- Kantoor
Snel solliciteren
IT Support Technician L1 & L2 (m/w/d)
Everience Benelux —Amsterdam
- Engels
- Windows
- Microsoft Office
Snel solliciteren
Knowledge Analyst - Energy Solutions
McKinsey & Company —Amsterdam
- Fulltime
- Microsoft Excel
- Engels
- Analytisch vermogen
Staff Application Support Engineer, IT Applications Engineering
Tesla —Amsterdam-Zuidoost
- Engels
- Java
- SQL
Technical Accounting Specialist (IFRS)
AkzoNobel —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Reiskostenvergoeding
Automotive Technical Support Engineer
MSX International —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Reiskostenvergoeding
- Aanbrengbonus
Snel solliciteren
Junior Office IT Engineer
Fastned —Amsterdam Oost
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Bachelor
- Budget voor professionele ontwikkeling
Junior Systems Administrator (m/f/d)
Sircle Collection —Amsterdam Centrum
- Fulltime
- Hybride werken
- Horeca-ervaring
- Engels
- Bachelor
Snel solliciteren
Technical Training Specialist
DeepHealth —Amsterdam
- € 55.000 - € 75.000 per jaar
- Fulltime
- Hybride werken
- AWS
- Bachelor
- Zonder diploma
Snel solliciteren
Freelance Onsite PC Technician (m/w/d) first and second level support
Everience Benelux —Amsterdam
- Azure
- Engels
- Microsoft Office
Snel solliciteren
Technical After Sales Support Babboe
Accell Group —Amsterdam
- Fulltime
- Troubleshooting
- Engels
- Communicatieve vaardigheden
14 dagen
Senior IT Support Specialist
PPHE Hotel Group —Amsterdam Westpoort
- Horeca-ervaring
- Troubleshooting
- Hotel
- Zorgverzekering
Snel solliciteren
Technical Support Engineer
BYD Europe —Hoofddorp
- Fulltime
- Engineering
- Engels
- Analytisch vermogen
Technical Services Resource Planner
Markem-Imaje —Amsterdam
- Thuiswerk
- Microsoft Excel
- Microsoft Outlook
- Troubleshooting
- Aanbrengbonus
7 dagen
IT Support Specialist
Epson —Amsterdam
- Azure
- Engels
- Windows

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Technical Support Engineer - Amsterdam

Orb -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime
€ 85.000 - € 120.000 per jaar

Secundaire arbeidsvoorwaarden

Aandelenopties

Kwalificaties

Slack
SQL
AWS
APIs
Klantenondersteuning
TypeScript
Facturatie
Python

Volledige vacaturetekst

About Orb:
We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar.

For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do.

About the role:

We’re looking for a Technical Support Engineer in Amsterdam to help extend Orb’s technical support coverage for customers across time zones.

As one of our dedicated Technical Support Engineers, you will oversee issues across support tiers, help customers through channels like Slack and email, feed patterns back to Product, and partner closely with Engineering on production issues.

We are looking for someone based in the Amsterdam, Netherlands area and who can come into the Adyen office 3x per week.

In this role you will:

Resolve inbound technical issues either directly through SOPs and hands-on troubleshooting or by opening, coordinating, and following through on internal tickets with cross-functional teams.
Triage urgent customer-reported issues, make strong judgment calls on what truly rises to a P0, and route those issues quickly to the right engineering path when escalation is warranted.
Help establish and report on support responsiveness and time-to-resolution standards.
Collaborate with Customer Success, Product Management and Operations to improve the systems, tooling, and integrations that power effective support workflows.
Use support data and recurring issue patterns to drive continuous improvement across Support, Engineering, and Product.
Build and improve internal playbooks, SOPs, talk tracks, and knowledge base content as the team scales.
Become a deep expert on the Orb platform, common customer architectures, and the usage-based billing landscape.
Work across a broad set of customer stakeholders, including billing engineers, BizOps, PMs, finance teams, and executives.

About you:

You have 3+ years of experience in a highly technical customer support or service role.
You are an excellent written and verbal communicator.
You are comfortable writing scripts or lightweight internal tools that leverage APIs.
You have functional SQL knowledge and familiarity with AWS.
You have experience programming in Python or TypeScript.
You are comfortable working autonomously and making sound escalation decisions when something may be urgent.
You are excited to work from Europe while helping Orb improve coverage for customers outside standard US business hours.

You might be a good fit if:

Have familiarity with billing platforms/systems and finance concepts like Deferred Revenue is a plus!
Take initiative and are capable of learning new technologies / systems / features with little guidance
Have a history of using data to drive improvements in customer experience, product quality or operational efficiency
Demonstrate a forward-thinking mindset in leveraging new technology to augment customer support

Benefits:

Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Compensation Range: €85K - €120K

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Verfijn je zoekopdracht

vacature technical support vacatures in amsterdam centrum, nh

Technical Support Engineer - Amsterdam

Technical Support Supervisor - Northern Europe and Distributors

Junior Data Center Shift Engineer

Product Support Engineer - EMEA

IT Support Specialist

Critical Systems Coordinator

IT Support Technician L1 & L2 (m/w/d)

Knowledge Analyst - Energy Solutions

Staff Application Support Engineer, IT Applications Engineering

Technical Accounting Specialist (IFRS)

Automotive Technical Support Engineer

Junior Office IT Engineer

Junior Systems Administrator (m/f/d)

Technical Training Specialist

Freelance Onsite PC Technician (m/w/d) first and second level support

Technical After Sales Support Babboe

Senior IT Support Specialist

Technical Support Engineer

Technical Services Resource Planner

IT Support Specialist

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van vacature technical support in amsterdam centrum, nh

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