20 beste vacatures voor de functie van klantenadviseur in rhoon, zh (nieuwe medewerkers gezocht)

Team Leader ONECare Service – Export
Ocean Network Express —Rotterdam
- Fulltime
- Salesforce
- Engels
- Analytisch vermogen
- Zorgverzekering
Snel solliciteren
Customer Service Representative & Operations Support
IPAC EU —Rotterdam
- € 3.000 - € 4.000 per maand
- ERP systemen
- Engels
Snel solliciteren
10 dagen
Customer Service Manager
ITT Inc.-English —Oud-Beijerland
- Microsoft Excel
- ERP systemen
- Engels
Manager Customer Service
Lineage Logistics —Rotterdam
- € 5.400 - € 7.500 per maand
- Fulltime
- Analytisch vermogen
- Leidinggevende ervaring
- Communicatieve vaardigheden
3 dagen
Service & Planning Specialist
Luxaflex® Nederland B.V. —Rotterdam
- € 3.262 - € 3.755 per maand
- Parttime
- Communicatieve vaardigheden
Service Coordinator (m/w/d)
PALFINGER —Schiedam
- Engels
- Master
- Bachelor
- Flexibele werkuren
Medewerker Service
Bouwmaat —Rotterdam
- € 2.263,76 - € 2.949,96 per maand
- Parttime
- Kassa-ervaring
- Bouw
Snel solliciteren
Medior Customer Service Medewerker Minerals
SGS —Spijkenisse
- € 2.750 - € 3.750 per maand
- Laboratorium
- Laboratoriumervaring
- Engels
- Reiskostenvergoeding
Snel solliciteren
Customer Service Medewerker
JIMMY PRODUCTS BV —Ridderkerk
- € 3.200 - € 3.750 per maand
- E-mail
- ERP systemen
- Engels
- Analytisch vermogen
Snel solliciteren
Customer Service Medewerker
Technische Unie —Rotterdam
- € 2.300 - € 3.500 per maand
- Fulltime
- Kantoor
- Winstdeling
Snel solliciteren
Global Service Director – Radio Holland
Pon —Rotterdam
Service Coördinator
Nsecure B.V. —Barendrecht
- Fulltime
- Engels
- Restaurant
- Communicatieve vaardigheden
- Winstdeling
- Zorgverzekering
Snel solliciteren
3 dagen
Service Coordinator
Juice Battery Care NL BV —Barendrecht
- € 3.500 - € 4.000 per maand
- Fulltime
- Management
- Salesforce
- Arbeidsrecht
Snel solliciteren
1 dag
Service Coördinator
Royal Houdijk —Vlaardingen
- € 3.400 - € 5.600 per maand
- Fulltime
- Engineering
- Engels
- Reiskostenvergoeding
Customer service medewerker
Quooker —Ridderkerk
- Fulltime
- Productkorting werknemers
- Gezondheidsprogramma
Snel solliciteren
German Customer Service Team Lead
FitForMe —Rotterdam
- € 3.500 - € 4.300 per maand
- Parttime
- Hybride werken
- Verkoopervaring
- Engels
- Teammanagement
Snel solliciteren
Customer Service Specialist
JINGDONG RETAIL (NETHERLANDS) B.V. —Rotterdam
Snel solliciteren
Customer Service Representative
Olenex Holdings B.V. —Rotterdam
- Fulltime
- Hybride werken
- Microsoft Outlook
- ERP systemen
- Engels
Customer Service Representative
Satellite Industries —Zoetermeer
- € 3.500 - € 3.900 per maand
- Fulltime
- Hybride werken
- Microsoft Excel
- Microsoft Outlook
- Verkoopervaring
Snel solliciteren
Coördinator customer service.
Coolmark BV —Barendrecht
- Kantoor
- Leidinggevende ervaring
- Communicatieve vaardigheden
- Winstdeling
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van klantenadviseur in rhoon, zh

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Team Leader ONECare Service – Export

Ocean Network Express -
Rotterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Collectieve zorgverzekering
Zorgverzekering

Kwalificaties

Salesforce
Logistiek
Engels
Analytisch vermogen
Leidinggevende ervaring
Projectmanagement
Teammanagement
Managementervaring

Volledige vacaturetekst

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

Are you ready for your next position and make a difference in Export Customer Care?

As Team Leader ONECare Service – Export you will manage a team of ONECare Customer Service agents who are handling all tasks related to our Export bookings for the customers in our ONECare segment. You will report to the Manager Customer Care – Export.

The purpose of this role is to ensure high quality customer service by supervising the team to deliver tasks, customer satisfaction, delivering on agreed targets and educating our clients on the full utilisation of e-commerce tools. You will translate Export Customer Service directions and strategy into daily actions within the team and proactively manage and strengthen our customer portfolio by building strong customer relationships.
Supporting and implementing transformation and continued change is a key area of responsibility for this role.

KEY AREA OF RESPONSIBILITIES

Leadership and People Management: To provide direction and vision by empowering and motivating direct and indirect reports to achieve success. Create an environment where everyone is enabled to perform to the best of their abilities by giving and receiving feedback, as well as challenging and coaching direct reports and team overall. Be a role model by embracing and promoting change.
Communication & Collaboration: Ensure good collaboration and communication within departments, Offshore locations and across.
Monitor quality and quantity of team outputs: Safeguarding a continuous review of best working practices in order to improve effectiveness and productivity is another key element of your role. Furthermore you act as escalation point in case a team member can't resolve customer queries.
You always have a focus on further improvements of existing processes and immediately see opportunities to organize our work smarter, faster, and more effectively.
You embrace new technologies and you effortlessly integrate them into our daily work with your team.
Digital adoption: Support ONE's digital transformation by utilising and promoting our e-commerce platform and our self-service tools as applicable and relevant to your tasks and responsibilities.

Process & Quality Management: Steer daily processes in line with agreed KPIs, company policies and SOPs.

REQUIRED SKILLS AND COMPETENCIES

At least 3 years of experience within the logistics business as a Senior, Team Leader or Supervisor
People Management
Strong communication & leadership skills; you are a first point of contact for the team members
Team player
Good knowledge of the English and Dutch language, verbal and in writing
Able to guide and lead a Team during transition and changes
Analytical skills
Able to focus on KPI’s and at the same time lead with empathy
Preferably experience with the CRM system Salesforce
Commercial mind-set, capable of taking decisions within authority limit
Experience with digitization, automation and creating a superior customer experience
Project management: able to plan, manage, execute and finalize projects

YOUR WORKING LOCATION

This position is based within our Rotterdam Agency office

WHAT WE OFFER

Market based salary
26 Holiday days per year
Holiday allowance
13th month
Pension: a defined contribution paid by Employer and Employee
WIA and WGA-gap insurance fully paid by ONE
Collective Health Insurance
Commuting and Working from Home Allowance

Snel solliciteren

Verfijn je zoekopdracht

klantenadviseur vacatures in rhoon, zh

Team Leader ONECare Service – Export

Customer Service Representative & Operations Support

Customer Service Manager

Manager Customer Service

Service & Planning Specialist

Service Coordinator (m/w/d)

Medewerker Service

Medior Customer Service Medewerker Minerals

Customer Service Medewerker

Customer Service Medewerker

Global Service Director – Radio Holland

Service Coördinator

Service Coordinator

Service Coördinator

Customer service medewerker

German Customer Service Team Lead

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Coördinator customer service.

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van klantenadviseur in rhoon, zh

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