20 beste vacatures voor de functie van it support specialist in overijssel (nieuwe medewerkers gezocht)

Customer Care/Technical Support Specialist
Intercept —Overijssel
- € 400 per dag
- Fulltime
- Thuiswerk
- Azure
- DevOps
- Engels
Snel solliciteren
8 dagen
IT Systems & Workspace Specialist
12Build —Nijverdal
- € 4.500 - € 5.000 per maand
- Parttime
- Hybride werken
- Engels
- Bachelor
- ICT
14 dagen
IT Support Specialist
Hoffmann Group —Borne
- Parttime
- Hybride werken
- Azure
- Microsoft Outlook
- Engels
- Productkorting werknemers
- Reiskostenvergoeding
13 dagen
Support specialist IT
Nubix —Haaksbergen
- E-mail
- Windows
- Microsoft Office
- Organisatorische vaardigheden
IT Support Specialist
Unica —Lemelerveld
- Fulltime
- ICT
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
IT Support Specialist
Odin Groep —Hengelo OV
- € 3.000 - € 3.500 per maand
- Fulltime
- Azure
- SharePoint
- ICT
- Productkorting werknemers
- Personeelskorting
Snel solliciteren
3 dagen
IT Support Specialist / Support Engineer
Lucas IT —Albergen
- Parttime
- Azure
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
- Werk vanuit huis
IT & OT Specialist
Voortman Steel Group —Rijssen
- Fulltime
- Informatica
- Informatica
- Bachelor
- Flexibele werkuren
Snel solliciteren
Systeembeheerder / IT Support Specialist / Support Engineer
Lucas IT —Albergen
- Parttime
- Azure
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
- Werk vanuit huis
Cyber Security Engineer (starter)
Thales —Hengelo OV
- Fulltime
- Hybride werken
- Engels
- Master
- Analytisch vermogen
- Reiskostenvergoeding
7 dagen
Customer Support Specialist
Sibi —Zwolle
- € 3.500 - € 4.500 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- Personeelszaken
- APIs
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
3 uur
Junior Support Medewerker ICT
Bloemert IT —Staphorst
- Parttime
- Microsoft Outlook
- Kantoor
- ICT
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
2 dagen
Technical Support Specialist
Blast —Hengelo OV
- E-mail
- DevOps
- Engels
- ICT
BI Specialist
Thales —Hengelo OV
- Fulltime
- Hybride werken
- Bachelor
- ICT
- Bedrijfskunde
- Reiskostenvergoeding
IT Senior Support Specialist / Senior Support Engineer
Lucas IT —Albergen
- Parttime
- Azure
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
- Werk vanuit huis
Chapter Lead IT
Thales —Hengelo OV
- Fulltime
- ERP systemen
- Engels
- Master
- Reiskostenvergoeding
Support Specialist Klantenservice
Yourhosting —Zwolle
- € 2.700 per maand
- Weekendbeschikbaarheid
- Hybride werken
- Kantoor
- ICT
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
Afstudeeropdracht: Centrale IT‑monitoring voor Topicus
Topicus —Deventer
- € 600 per maand
- Fulltime
- Analytisch vermogen
- ICT
- Linux
Snel solliciteren
Modern Workplace Specialist (junior/medior/senior)
SSC Ons —Zwolle
- € 3.206 - € 5.554 per maand
- Online sollicitatie
- Management
- Analytisch vermogen
- SharePoint
- Reiskostenvergoeding
13 dagen
Customer Support Specialist
RGB+ Automatisering —Raalte
- Parttime
- Hybride werken
- Engels
- SQL
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
22 uur

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van it support specialist in overijssel

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Customer Care/Technical Support Specialist

Intercept
Overijssel

Snel solliciteren

Vacaturegegevens

Fulltime
€ 400 per dag
8 dagen geleden

Secundaire arbeidsvoorwaarden

Bedrijfslaptop

Kwalificaties

Azure
Meertalig
DevOps
Engels
Technische hulp
SSL
ICT
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

As Customer Care/Technical Support Specialist, you are a first point of contact for our customers. You support our technical customers with questions and problems by phone, e-mail or via our Service Management System. This allows you to log and monitor all information for your co-workers and the customers.

Key Responsibilities:
As a Customer Care/Technical Support Specialist, your tasks will include:

Provide support to customers in the area of Cloud applications and infrastructure.
Handle issues such as SSL certificate renewals, license management, and access management.
Work directly with DevOps teams, with Azure experts available to assist when needed.
Escalate unresolved issues to the DevOps team while keeping the customer informed of progress.
Make every effort to resolve customer issues quickly and ensure the best possible customer experience.
Triage support tickets and prioritize workloads effectively.
Independently monitor, analyze, and handle first-line incidents according to agreed guidelines.
Maintain an overview of the status and progress of pending calls, given a diverse international customer base.
Communicate regularly with various stakeholders regarding ongoing issues and progress.
Maintain and update knowledge base articles.

About us

Digitization has fundamentally changed our world and technology now plays an unavoidable role in our daily lives. We at Intercept cater to that change to make software-driven organizations work faster, more efficiently and more securely. Without them actually noticing we're there! Our expertise is demonstrated through the certifications and acknowledgments we've earned from both Microsoft and our valued customers. We call ourselves Interceptors and we have created an atmosphere of a "community within a community." With a high Avengers attitude (“I can do this all day”) we are working daily to empower our customers and each other. We are ambitious, driven and innovative. But make no mistake, we work hard but also get a lot in return.

What makes you a fit for this role?

You have excellent communication skills and instinctively know which questions to ask to accurately assess a customer’s situation. When a high-priority (P1) issue arises, you adapt quickly, gather the necessary information, and immediately identify the right colleagues to involve in resolving the problem efficiently.

2-3 years of experience as a Technical Support/Customer Care or in a similar role
Possession of Microsoft AZ-900 Certification is preferred; however, the company will provide it if not already held
Professional proficiency in both English and Dutch is required
Where others see obstacles, you see opportunities and persist until the customer’s needs are fully met
People-oriented, strong communicator and confident in picking up the phone; naturally outgoing

What do we offer?

Competitive Salary
€400 to set up your home office and a DeskGuru consultation to ensure ergonomic working conditions
Work in Flexible, Remote First environment with a lot of Autonomy!
Career growth opportunities with potential to advance into an engineering position
Study during work hours? No problem! We provide time and space for professional development
A personalized welcome pack with your laptop and all the tools you need to hit the ground running
Collaborative and Friendly Team
Be part of a fun, Inclusive culture and attend our great In-person events: Interceptival & Wintercept

Snel solliciteren

Verfijn je zoekopdracht

it support specialist vacatures in overijssel

Customer Care/Technical Support Specialist

IT Systems & Workspace Specialist

IT Support Specialist

Support specialist IT

IT Support Specialist

IT Support Specialist

IT Support Specialist / Support Engineer

IT & OT Specialist

Systeembeheerder / IT Support Specialist / Support Engineer

Cyber Security Engineer (starter)

Customer Support Specialist

Junior Support Medewerker ICT

Technical Support Specialist

BI Specialist

IT Senior Support Specialist / Senior Support Engineer

Chapter Lead IT

Support Specialist Klantenservice

Afstudeeropdracht: Centrale IT‑monitoring voor Topicus

Modern Workplace Specialist (junior/medior/senior)

Customer Support Specialist

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van it support specialist in overijssel

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