20 beste vacatures voor de functie van customer support specialist in overijssel (nieuwe medewerkers gezocht)

Customer Care/Technical Support Specialist
Intercept —Overijssel
- € 400 per dag
- Fulltime
- Thuiswerk
- Azure
- DevOps
- Engels
Snel solliciteren
10 dagen
Customer Growth Specialist - Support & Delivery
Roxit B.V. —Zwolle
- € 3.200 - € 6.300 per maand
- Parttime
- Engels
- Bachelor
- Flexibele werkuren
11 dagen
Customer Support Specialist
Sibi —Zwolle
- € 3.500 - € 4.500 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- Personeelszaken
- APIs
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
2 dagen
Customer Support Specialist
Zonneplan —Zwolle
- € 2.600 - € 3.200 per maand
- Parttime
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Customer Care & Sales Coordination Services (PD)
Eaton —Hengelo OV
- Verkoopervaring
- Salesforce
- ERP systemen
Customer Support Specialist
1KOMMA5º Nederland —Deventer
- Parttime
- Microsoft Outlook
- Verkoopervaring
- Salesforce
- Kosteloos parkeren
- Productkorting werknemers
Snel solliciteren
1 dag
Customer Support Specialist
RGB+ Automatisering —Raalte
- Parttime
- Hybride werken
- Engels
- SQL
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
3 dagen
Customer Support Specialist
Yourhosting —Zwolle
- € 2.700 per maand
- Fulltime
- Hybride werken
- CRM-systemen
- Verkoopervaring
- Geen ervaring nodig
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
Technical Support Engineer
SolaX Power Network Technology (Zhejiang) Co., Ltd. —Hengelo OV
- € 40.000 - € 60.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Elektrotechniek
Snel solliciteren
4 dagen
EH&S Specialist III
Pentair —Enschede
- Fulltime
- Engineering
- Master
- Bachelor
- Flexibele werkuren
Work Planner
TMC —Holten
- € 3.200 - € 4.200 per maand
- Winstdeling
- Budget voor professionele ontwikkeling
BI Specialist
Thales —Hengelo OV
- Fulltime
- Hybride werken
- Bachelor
- ICT
- Bedrijfskunde
- Reiskostenvergoeding
Relationship Manager Private Banking & Wealth Management
ING Bank —Zwolle
- € 7.499,31 - € 11.925,90 per maand
IT & OT Specialist
Voortman Steel Group —Rijssen
- Fulltime
- Informatica
- Informatica
- Bachelor
- Flexibele werkuren
Snel solliciteren
Service Advisor CDC -Zwolle
Scania —Zwolle
- Fulltime
- Magazijn
- Communicatieve vaardigheden
- Winstdeling
Customer Support Engineer
Thales —Hengelo OV
- Weekendbeschikbaarheid
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Verhuisvergoeding
Business and Finance Analyst
Nouryon —Deventer
- € 62.000 - € 88.000 per jaar
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- ERP systemen
5 dagen
Sr Toxicologist
Nouryon —Deventer
- Fulltime
- Engels
- Analytisch vermogen
- Mentale gezondheidszorgprogramma's
Trainee Business Consultant
Sqills —Enschede
- Fulltime
- Hybride werken
- Spaans
- Engels
- Analytisch vermogen
8 dagen
Hypotheekadviseur/Business Manager Nieuwbouw
ING Bank —Zwolle
- € 5.485,70 - € 8.828,03 per maand
- Hybride werken
- Communicatieve vaardigheden
2 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support specialist in overijssel

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Customer Care/Technical Support Specialist

Intercept
Overijssel

Snel solliciteren

Vacaturegegevens

Fulltime
€ 400 per dag
10 dagen geleden

Secundaire arbeidsvoorwaarden

Bedrijfslaptop

Kwalificaties

Azure
Meertalig
DevOps
Engels
Technische hulp
SSL
ICT
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

As Customer Care/Technical Support Specialist, you are a first point of contact for our customers. You support our technical customers with questions and problems by phone, e-mail or via our Service Management System. This allows you to log and monitor all information for your co-workers and the customers.

Key Responsibilities:
As a Customer Care/Technical Support Specialist, your tasks will include:

Provide support to customers in the area of Cloud applications and infrastructure.
Handle issues such as SSL certificate renewals, license management, and access management.
Work directly with DevOps teams, with Azure experts available to assist when needed.
Escalate unresolved issues to the DevOps team while keeping the customer informed of progress.
Make every effort to resolve customer issues quickly and ensure the best possible customer experience.
Triage support tickets and prioritize workloads effectively.
Independently monitor, analyze, and handle first-line incidents according to agreed guidelines.
Maintain an overview of the status and progress of pending calls, given a diverse international customer base.
Communicate regularly with various stakeholders regarding ongoing issues and progress.
Maintain and update knowledge base articles.

About us

Digitization has fundamentally changed our world and technology now plays an unavoidable role in our daily lives. We at Intercept cater to that change to make software-driven organizations work faster, more efficiently and more securely. Without them actually noticing we're there! Our expertise is demonstrated through the certifications and acknowledgments we've earned from both Microsoft and our valued customers. We call ourselves Interceptors and we have created an atmosphere of a "community within a community." With a high Avengers attitude (“I can do this all day”) we are working daily to empower our customers and each other. We are ambitious, driven and innovative. But make no mistake, we work hard but also get a lot in return.

What makes you a fit for this role?

You have excellent communication skills and instinctively know which questions to ask to accurately assess a customer’s situation. When a high-priority (P1) issue arises, you adapt quickly, gather the necessary information, and immediately identify the right colleagues to involve in resolving the problem efficiently.

2-3 years of experience as a Technical Support/Customer Care or in a similar role
Possession of Microsoft AZ-900 Certification is preferred; however, the company will provide it if not already held
Professional proficiency in both English and Dutch is required
Where others see obstacles, you see opportunities and persist until the customer’s needs are fully met
People-oriented, strong communicator and confident in picking up the phone; naturally outgoing

What do we offer?

Competitive Salary
€400 to set up your home office and a DeskGuru consultation to ensure ergonomic working conditions
Work in Flexible, Remote First environment with a lot of Autonomy!
Career growth opportunities with potential to advance into an engineering position
Study during work hours? No problem! We provide time and space for professional development
A personalized welcome pack with your laptop and all the tools you need to hit the ground running
Collaborative and Friendly Team
Be part of a fun, Inclusive culture and attend our great In-person events: Interceptival & Wintercept

Snel solliciteren

Verfijn je zoekopdracht

customer support specialist vacatures in overijssel

Customer Care/Technical Support Specialist

Customer Growth Specialist - Support & Delivery

Customer Support Specialist

Customer Support Specialist

Customer Care & Sales Coordination Services (PD)

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist

Technical Support Engineer

EH&S Specialist III

Work Planner

BI Specialist

Relationship Manager Private Banking & Wealth Management

IT & OT Specialist

Service Advisor CDC -Zwolle

Customer Support Engineer

Business and Finance Analyst

Sr Toxicologist

Trainee Business Consultant

Hypotheekadviseur/Business Manager Nieuwbouw

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support specialist in overijssel

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