20 beste vacatures voor de functie van technical support specialist in netherlands (nieuwe medewerkers gezocht)

Customer Care/Technical Support Specialist
Intercept —Overijssel
- € 400 per dag
- Fulltime
- Thuiswerk
- Azure
- DevOps
- Engels
Snel solliciteren
8 dagen
Technical Support Specialist - Configurations Support
Adyen —Amsterdam
- Engels
- Analytisch vermogen
- Ter plaatse
20 uur
Technical Support Specialist
Zaptec —Amsterdam
- Fulltime
- Engels
- APIs
Technical Support Specialist
Yokogawa —Amersfoort
- Fulltime
- Troubleshooting
- Engels
- Windows
- Aanbrengbonus
Technical Support Specialist (m/f/d)
shipcloud —Rotterdam
- Engels
- SQL
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
Associate Technical Support Specialist
Milestone Technologies, Inc. —Amsterdam
- Windows
- ICT
8 dagen
Technical Customer Support Specialist
IDEXX —Hoofddorp
- Fulltime
- Spaans
- Troubleshooting
- Engels
13 uur
Technical Service Support Specialist
Lely —Maassluis
- € 4.200 - € 5.000 per maand
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bedrijfsadministratie
- Flexibele werkuren
Snel solliciteren
3 dagen
IT Support Specialist
Sanacyberforensic BV —Utrecht
- Tot € 180.000 per jaar
- Fulltime
- Informatica
- Troubleshooting
- Microsoft Office
Snel solliciteren
11 dagen
Technical support specialist
X-Interactive Internetdiensten b.v. —Emmen
- Fulltime
- Kantoor
- Budget voor professionele ontwikkeling
IT Support Specialist
WeTravel —Amsterdam
- € 50.000 - € 55.000 per jaar
- Fulltime
- Google Suite
- Verhuisvergoeding
Support Specialist
Axians —Eindhoven
- Tot € 3.500 per maand
- Hybride werken
- Kantoor
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Flexibele werkuren
Technical Support & Product Application Specialist - Diabetes Care – Netherlands
Abbott Laboratories —Hoofddorp
- Fulltime
- Engels
- Presentatievaardigheden
- Bachelor
Technical Support Engineer
SolaX Power Network Technology (Zhejiang) Co., Ltd. —Hengelo OV
- € 40.000 - € 60.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Elektrotechniek
Snel solliciteren
3 dagen
IT Support Specialist
Ewmch BV —Gemeente Groningen
- Tot € 170.000 per jaar
- Fulltime
- Informatica
- Microsoft Office
- Bachelor
Snel solliciteren
11 dagen
Technical Support Specialist - German
FareHarbor —Amsterdam
- Weekendbeschikbaarheid
- Tweetalig
- Engels
- Analytisch vermogen
Snel solliciteren
Technical Operations Specialist Control Center
Prime Vision —Delft
- € 3.500 - € 4.500 per maand
- E-mail
- Hybride werken
- Engels
- ICT
- Winstdeling
- Flexibele werkuren
Onboarding & Support Specialist
BCS HR Software —Amsterdam-Zuidoost
- € 3.000 - € 4.500 per maand
- Parttime
- Hybride werken
- Engels
- Kantoor
- Analytisch vermogen
- Reiskostenvergoeding
14 dagen
IT Support Specialist
Fingletek BV —Amsterdam
- € 175.000 per jaar
- Fulltime
- Engels
- Windows
- Microsoft Office
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
12 dagen
Technical Service Desk Specialists
INNOVATEST Europe BV —Maastricht
- € 3.000 - € 4.500 per maand
- E-mail
- Engels
- Communicatieve vaardigheden
Snel solliciteren
7 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support specialist in netherlands

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Customer Care/Technical Support Specialist

Intercept
Overijssel

Snel solliciteren

Vacaturegegevens

Fulltime
€ 400 per dag
8 dagen geleden

Secundaire arbeidsvoorwaarden

Bedrijfslaptop

Kwalificaties

Azure
Meertalig
DevOps
Engels
Technische hulp
SSL
ICT
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

As Customer Care/Technical Support Specialist, you are a first point of contact for our customers. You support our technical customers with questions and problems by phone, e-mail or via our Service Management System. This allows you to log and monitor all information for your co-workers and the customers.

Key Responsibilities:
As a Customer Care/Technical Support Specialist, your tasks will include:

Provide support to customers in the area of Cloud applications and infrastructure.
Handle issues such as SSL certificate renewals, license management, and access management.
Work directly with DevOps teams, with Azure experts available to assist when needed.
Escalate unresolved issues to the DevOps team while keeping the customer informed of progress.
Make every effort to resolve customer issues quickly and ensure the best possible customer experience.
Triage support tickets and prioritize workloads effectively.
Independently monitor, analyze, and handle first-line incidents according to agreed guidelines.
Maintain an overview of the status and progress of pending calls, given a diverse international customer base.
Communicate regularly with various stakeholders regarding ongoing issues and progress.
Maintain and update knowledge base articles.

About us

Digitization has fundamentally changed our world and technology now plays an unavoidable role in our daily lives. We at Intercept cater to that change to make software-driven organizations work faster, more efficiently and more securely. Without them actually noticing we're there! Our expertise is demonstrated through the certifications and acknowledgments we've earned from both Microsoft and our valued customers. We call ourselves Interceptors and we have created an atmosphere of a "community within a community." With a high Avengers attitude (“I can do this all day”) we are working daily to empower our customers and each other. We are ambitious, driven and innovative. But make no mistake, we work hard but also get a lot in return.

What makes you a fit for this role?

You have excellent communication skills and instinctively know which questions to ask to accurately assess a customer’s situation. When a high-priority (P1) issue arises, you adapt quickly, gather the necessary information, and immediately identify the right colleagues to involve in resolving the problem efficiently.

2-3 years of experience as a Technical Support/Customer Care or in a similar role
Possession of Microsoft AZ-900 Certification is preferred; however, the company will provide it if not already held
Professional proficiency in both English and Dutch is required
Where others see obstacles, you see opportunities and persist until the customer’s needs are fully met
People-oriented, strong communicator and confident in picking up the phone; naturally outgoing

What do we offer?

Competitive Salary
€400 to set up your home office and a DeskGuru consultation to ensure ergonomic working conditions
Work in Flexible, Remote First environment with a lot of Autonomy!
Career growth opportunities with potential to advance into an engineering position
Study during work hours? No problem! We provide time and space for professional development
A personalized welcome pack with your laptop and all the tools you need to hit the ground running
Collaborative and Friendly Team
Be part of a fun, Inclusive culture and attend our great In-person events: Interceptival & Wintercept

Snel solliciteren

Verfijn je zoekopdracht

technical support specialist vacatures in netherlands

Customer Care/Technical Support Specialist

Technical Support Specialist - Configurations Support

Technical Support Specialist

Technical Support Specialist

Technical Support Specialist (m/f/d)

Associate Technical Support Specialist

Technical Customer Support Specialist

Technical Service Support Specialist

IT Support Specialist

Technical support specialist

IT Support Specialist

Support Specialist

Technical Support & Product Application Specialist - Diabetes Care – Netherlands

Technical Support Engineer

IT Support Specialist

Technical Support Specialist - German

Technical Operations Specialist Control Center

Onboarding & Support Specialist

IT Support Specialist

Technical Service Desk Specialists

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support specialist in netherlands

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