20 beste vacatures voor de functie van collection agent in netherlands (nieuwe medewerkers gezocht)

Reservations Agent (Seasonal) | One&Only Aesthesis, Athens
One&Only Aesthesis —Groningen (provincie)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexibele werkuren
Spanish Customer Experience Agent
Vintage Cash Cow —Duiven
- € 34.128 - € 36.000 per jaar
- Fulltime
- Hybride werken
- Spaans
- Verkoopervaring
- Communicatieve vaardigheden
Snel solliciteren
9 dagen
Italian Customer Experience Agent
Vintage Cash Cow —Duiven
- Fulltime
- Hybride werken
- Verkoopervaring
- Communicatieve vaardigheden
- Telefoonplan
Snel solliciteren
9 dagen
Connectivity Agent | One&Only Aesthesis, Athens
One&Only Aesthesis —Groningen (provincie)
- Microsoft Excel
- Engels
- Microsoft Office
- Flexibele werkuren
Customer Service Associate
UPS —Hoofddorp
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
French Customer Experience Agent
Vintage Cash Cow —Duiven
- € 34.000 - € 37.000 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Communicatieve vaardigheden
Snel solliciteren
9 dagen
Finnish Customer Experience Agent
Vintage Cash Cow —Duiven
- € 34.128 - € 37.000 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Communicatieve vaardigheden
Snel solliciteren
9 dagen
Swedish Customer Experience Agent
Vintage Cash Cow —Duiven
- € 34.128 - € 37.000 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Communicatieve vaardigheden
Snel solliciteren
9 dagen
Night Front Office Agent PT (m/f/d)
Sircle Collection —Amsterdam Noord
- Parttime
- Horeca-ervaring
- Hotel
- Communicatieve vaardigheden
Snel solliciteren
6 dagen
Credit & Collections Analyst (German & English Speaking)
Salesforce —Amsterdam
- Fulltime
- Tweetalig
- Salesforce
- Engels
Steward | One&Only Aesthesis, Athens
One&Only Aesthesis —Groningen (provincie)
- Management
- Schoonmaakervaring
Danish Customer Experience Agent
Vintage Cash Cow —Duiven
- € 34.128 - € 37.000 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Communicatieve vaardigheden
Snel solliciteren
9 dagen
Technical Services Resource Planner - BENELUX
Markem-Imaje —Amsterdam
- Thuiswerk
- Microsoft Excel
- Microsoft Outlook
- Troubleshooting
- Aanbrengbonus
Lead, Process Excellence
Affirm —Amsterdam
- € 71.000 - € 101.000 per jaar
- Thuiswerk
- Management
- PMP
- Salesforce
Global Sales Manager (Europe)
STICKYBESTIE —Amsterdam
- Vanaf € 2.500 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- ERP systemen
- Engels
Snel solliciteren
7 dagen
German Speaking Customer Support Representative
Fluke —Eindhoven
- Fulltime
- Hybride werken
- Oracle
- Microsoft Outlook
- Engels
Digital Product Manager App
Hunkemöller —Hilversum
- Fulltime
- Hybride werken
- Productmanagement
- Communicatieve vaardigheden
- Productkorting werknemers
- Reiskostenvergoeding
12 dagen
Applied Research Scientist [Machine Visibility]
saas.group —Limburg
- Thuiswerk
- Doctor
- Master
- SQL
Snel solliciteren
Digital Product Manager (Easy-to-Buy)
Hunkemöller —Hilversum
- Fulltime
- Hybride werken
- Productmanagement
- Communicatieve vaardigheden
- Marketing
- Productkorting werknemers
- Reiskostenvergoeding
1 dag
Social Events Sales Manager
PPHE Hotel Group —Amsterdam Westpoort
- Verkoopervaring
- Hotel
- Restaurantervaring
- Zorgverzekering
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van collection agent in netherlands

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Reservations Agent (Seasonal) | One&Only Aesthesis, Athens

One&Only Aesthesis -
Groningen (provincie)

Nu solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Flexibele werkuren

Kwalificaties

Microsoft Powerpoint
Microsoft Word
Frans
Microsoft Excel
Management
Engels
Windows
Administratieve ervaring
Bachelor
Computervaardigheden
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

Reservations Agent (Seasonal) | One&Only Aesthesis, Athens
(7298)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Wrapped in ancient mythology in the heart of the Athenian Riviera, where lavender lands meet sapphire waters and our collection of rooms, suites and villas embody the timeless glamour of the Aegean. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.

Key Duties and Responsibilities

Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.
Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.
Ensures every caller directed to the department receives an optimum level of services and care at all times.
Consistently follows the call processing standard at all times.
Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.
Records and processes reservations via all channels and ensuring response within 24 hours of receipt.
Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.
Ensures accurate input of reservations details in the hotel property management system.
Liaise with the Sales Department regarding booking of group rooms.
Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.
Always maintains a comprehensive filing system in the Reservations department.
Attends all training programs as required by the business needs.
Treats internal and external customers fairly with respect, while developing effective customer networks.
Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.
Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.
Ensure the proper functioning of all communication systems, including messaging, Alice, SAGA, Review Pro, and telephone equipment.
Is famiiar with all extra net and GDS
To assist with any other duties as required by the Director or another member of the management team.

Skills, Experience & Educational Requirements

Bachelor’s degree

Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field

Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)

Experienced in using Opera system.

Computer proficiency in a Windows environment (Word, Excel, PowerPoint)

Excellent communication skills

Strong administrative abilities

Able to work flexible hours including overnight shifts

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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collection agent vacatures in netherlands

Reservations Agent (Seasonal) | One&Only Aesthesis, Athens

Spanish Customer Experience Agent

Italian Customer Experience Agent

Connectivity Agent | One&Only Aesthesis, Athens

Customer Service Associate

French Customer Experience Agent

Finnish Customer Experience Agent

Swedish Customer Experience Agent

Night Front Office Agent PT (m/f/d)

Credit & Collections Analyst (German & English Speaking)

Steward | One&Only Aesthesis, Athens

Danish Customer Experience Agent

Technical Services Resource Planner - BENELUX

Lead, Process Excellence

Global Sales Manager (Europe)

German Speaking Customer Support Representative

Digital Product Manager App

Applied Research Scientist [Machine Visibility]

Digital Product Manager (Easy-to-Buy)

Social Events Sales Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van collection agent in netherlands

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