20 beste vacatures voor de functie van customer success manager in gemeente rotterdam (nieuwe medewerkers gezocht)

Senior Customer Success Manager - SaaS (m/f/x)
Simply Deliver —Rotterdam
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Budget voor professionele ontwikkeling
Senior Customer Success Manager - SaaS (m/f/x)
Rail-Flow GmbH —Rotterdam
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
Customer Success Manager BENELUX (m/f/x)
Eye Security —Den Haag
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
Vacature: Customer Success Manager - View vacancy
Bekijk bedrijf: NN Group —Den Haag
- € 6.378 - € 8.504 per maand
- Fulltime
- Continue verbetering
- ICT
Customer Success Manager
Fleet Robotics —Delft
- € 3.500 - € 5.000 per maand
- E-mail
- Verkoopervaring
- Engineering
- Engels
- Reiskostenvergoeding
Snel solliciteren
Manager Customer Success - C-UAS
Robin Radar —Den Haag
- Fulltime
- Hybride werken
- Engineering
- Engels
- Bachelor
Senior Customer Success Manager with German
Axway Software SA —Rotterdam
- Management
- PMP
- Salesforce
Enterprise Customer Success Manager - Benelux
Trustpilot —Rotterdam
- Engels
- Stage
- Marketing
- Mentale gezondheidszorgprogramma's
Partner Success Manager
FitForMe —Rotterdam
- € 5.250 - € 6.000 per maand
- Online sollicitatie
- Hybride werken
- Engels
- Bedrijfsontwikkeling
- Projectmanagement
Snel solliciteren
Customer Success Manager
Lefebvre Sdu —Den Haag
- € 3.500 - € 4.000 per maand
- Fulltime
- Hybride werken
- Kantoor
- Bachelor
- Fiscale ervaring
- Winstdeling
- Reiskostenvergoeding
Customer Success Manager - CUAS
Robin Radar —Den Haag
- Fulltime
- Hybride werken
- Engineering
- Engels
- Bachelor
Customer Success Manager
Blue10 —Den Haag
- Online sollicitatie
- Analytisch vermogen
- ICT
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
Senior Compensation & Benefits Advisor, EU and Strategic Initiatives- UK or NL
Mercy Corps —Den Haag
- € 60.030 - € 70.920 per jaar
- Fulltime
- Engels
- Analytisch vermogen
- Projectmanagement
Customer Succes Manager
VIKTOR —Rotterdam
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
- Python
Snel solliciteren
Sales Manager (office in Long Sutton, UK)
LC Packaging Netherlands BV —Waddinxveen
- Tot € 75.000 per jaar
- E-mail
- Verkoopervaring
- Engels
- Teammanagement
Snel solliciteren
Customer Success Manager
AvePoint —Den Haag
- Azure
- Salesforce
- Engels
Snel solliciteren
Customer Success Manager - Rotterdam
Dalux —Rotterdam
- Engels
Global Key Account Manager - Retail Solution
SGS —Spijkenisse
- Fulltime
- Thuiswerk
- Verkoopervaring
- Engels
- Bedrijfsontwikkeling
Snel solliciteren
Manager, Customer Experience
Justrite Safety Group —Barendrecht
- Salesforce
- ERP systemen
- Microsoft Office
- Flexibele werkuren
Snel solliciteren
Customer Success Manager
Sdu —Den Haag
- € 3.500 - € 4.000 per maand
- Fulltime
- Hybride werken
- Kantoor
- Stage
- Fiscale ervaring
- Winstdeling
- Reiskostenvergoeding
6 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer success manager in gemeente rotterdam

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Senior Customer Success Manager - SaaS (m/f/x)

Simply Deliver
Rotterdam

Nu solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Budget voor professionele ontwikkeling

Kwalificaties

Logistiek
Engels
Analytisch vermogen
Presentatievaardigheden
B2B
HubSpot
SaaS
Accountbeheer
Nederlands

Volledige vacaturetekst

Your mission

As a Senior Customer Success Manager – SaaS (m/f/x), you are responsible for ensuring that all customers using Rail-Flow’s Software-as-a-Service solutions realize the maximum possible value from our products.
Your core mission is to systematically analyze product usage across the entire customer base, identify deviations from expected or potential usage, and proactively intervene where needed to improve adoption, satisfaction, and long-term retention.

For large and strategic customers, you take a deeper, more individualized approach—engaging regularly at senior level, conducting on-site and remote reviews, and ensuring that Rail-Flow’s solutions evolve in line with customer expectations and business needs.

Key Responsibilities

Continuously monitor and analyze product usage across all SaaS customers to assess adoption levels and realized customer value against defined expectations and benchmarks.
Systematically identify deviations from expected usage or value realization and prioritize customers requiring proactive engagement.
Proactively approach customers with usage or value gaps, offering guidance, enablement, and targeted support to increase adoption and realized benefits.
Design and deliver targeted enablement measures, such as trainings, refresh sessions, and best-practice workshops, to improve customer usage maturity.
Take strategic ownership of key enterprise customers, including regular in-depth reviews and quarterly on-site or remote engagements to assess satisfaction, value delivery, and future needs.
Act as the central feedback interface between customers and Product/Engineering, translating insights,improvement ideas, and gaps into structured input for the product roadmap.
Own customer health and renewal readiness, actively tracking contract timelines,identifying churn risks early, and driving mitigation measures in close collaboration with internal teams.
Work closely with Sales, Product, Engineering, and Support to ensure aligned customer outcomes, stable operations, and scalable customer success processes.
Ensure transparency and consistency through HubSpot CRM, maintaining customer context, usage insights,identified risks, actions taken, renewal outlooks, and success reporting.

Your profile

3+ years of experience in B2B SaaS Customer Success or Account Management, ideally with enterprise customers.

Proven ability to drive adoption, value realization, and renewals in complex customer environments.
Strong analytical mindset with the ability to interpret usage data and translate insights into concrete customer actions.
Excellent stakeholder management skills, from operational users to executive decision-makers.
Highly motivated, structured, and able to work independently witha strong sense of ownership.
Strong communication, presentation, and facilitation skills, combined with high interpersonal sensitivity.
Experience in transport, logistics, rail freight, intermodal, or TMS environments is a strong advantage.
Fluency in Dutch and English is required.

Why us?

Help shape the future by shifting traffic from road to rail
Work on cutting-edge marketplace and software solutions that impact the entire logistics industry
Become part of a dynamic, international team where senior management brings extensive experience from both corporate and startup environments
International work environment with locations in Frankfurt, Hamburg, Izmir, and Rotterdam
Enjoy a high level of creative freedom and decision-making power, supported by an attractive overall package that includes:
- Hybrid working options, including fully remote work for several weeks
- Budget for your professional development
- High-quality IT equipment of your choice
- Various team events

About us

Simply Deliver empowers logistics service providers, carriers, and shippers with innovative SaaS solutions that increase efficiency, transparency, and profitability. As part of the Rail-Flow Group—we combine the strength of a leading logistics technology network with the agility of our 200+ skilled and creative colleagues in Netherlands, Germany and Turkey. Together, we make Logistics-IT easier and smarter.

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Verfijn je zoekopdracht

customer success manager vacatures in gemeente rotterdam

Senior Customer Success Manager - SaaS (m/f/x)

Senior Customer Success Manager - SaaS (m/f/x)

Customer Success Manager BENELUX (m/f/x)

Vacature: Customer Success Manager - View vacancy

Customer Success Manager

Manager Customer Success - C-UAS

Senior Customer Success Manager with German

Enterprise Customer Success Manager - Benelux

Partner Success Manager

Customer Success Manager

Customer Success Manager - CUAS

Customer Success Manager

Senior Compensation & Benefits Advisor, EU and Strategic Initiatives- UK or NL

Customer Succes Manager

Sales Manager (office in Long Sutton, UK)

Customer Success Manager

Customer Success Manager - Rotterdam

Global Key Account Manager - Retail Solution

Manager, Customer Experience

Customer Success Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer success manager in gemeente rotterdam

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