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Field Service Engineer

Mpac -
Wijchen

Snel solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Werktuigbouwkunde
Engels
Analytisch vermogen
Bachelor
MBO
Communicatieve vaardigheden

Volledige vacaturetekst

Field Service Engineer

Travel the world. Solve complex technical challenges. Keep industry-leading automation running.

Location: Wijchen, Netherlands (with global travel)

Department: Service

Travel Requirement: International travel (70-80%)

Are you a hands-on engineer who enjoys combining technology, travel, and customer interaction? Do you thrive when troubleshooting complex equipment, commissioning new machinery, and helping customers get the very best performance from their production lines?

At Mpac Langen, we're looking for a skilled and motivated Field Service Engineer to join our global Service team. This is an exciting opportunity to work with advanced automation and packaging machinery while supporting customers around the world.

If you're looking for a role that offers variety, responsibility, international exposure, and the chance to make a direct impact every day, we'd love to hear from you.

The Role

As a Field Service Engineer, you will be the face of Mpac at customer sites worldwide. You'll install, commission, maintain, troubleshoot, and optimize our equipment while delivering exceptional customer service and technical expertise.

You'll work closely with customers, project teams, and internal stakeholders to ensure machines operate safely, efficiently, and reliably.

What You'll Be Doing

Installation & Commissioning

Install and commission new Mpac machinery at customer locations worldwide
Conduct machine testing and validation to ensure performance and compliance
Execute Internal Factory Acceptance Tests (IFAT) and Site Acceptance Tests (SAT)
Successfully hand over completed projects to customers

Service & Maintenance

Perform preventive and corrective maintenance activities
Diagnose and resolve mechanical and electrical faults
Support customers both on-site and remotely
Carry out machine inspections, upgrades, modifications, and overhauls
Optimize machine performance and reliability

Customer Support

Act as the primary technical contact during service visits
Provide training and instruction to operators and maintenance teams
Build strong customer relationships through professional service delivery
Identify opportunities for technical improvements and additional support requirements

Reporting & Communication

Complete service and inspection reports accurately and professionally
Communicate project progress, technical findings, and recommendations to internal teams
Maintain accurate time registration and expense reporting
Ensure compliance with safety, quality, and company procedures

What We're Looking For

Qualifications & Experience

MBO+ or Bachelor's-level education in:
Mechatronics
Electrical Engineering
Mechanical Engineering
Or a related technical discipline
Experience working with mechanical and electrical systems
Previous experience in field service, machine building, manufacturing, automation, or industrial equipment is highly desirable
Strong troubleshooting and fault-finding capabilities
Ability to read and interpret technical documentation and drawings

Skills & Attributes

Customer-focused and service-oriented mindset
Strong communication skills
Independent and self-motivated approach
Flexible and adaptable to changing priorities
Analytical problem-solving ability
Comfortable working under pressure and meeting deadlines
Fluent in Dutch and English, both written and spoken
Willingness and enthusiasm to travel internationally (approximately 70-80% of the time)

What Makes You Successful?

You enjoy taking ownership of problems and seeing solutions through to completion. Whether you're commissioning a new machine in Europe, troubleshooting an issue in North America, or delivering operator training in Asia, you bring professionalism, technical expertise, and a strong customer focus to every assignment.

You are:

Technically curious and hands-on

A confident problem solver

Customer-focused and relationship-driven

Comfortable working independently

Flexible and adaptable in an international environment

Committed to quality, safety, and continuous improvement

Why Join Mpac Langen?

At Mpac, you'll become part of a global organization delivering innovative automation and packaging solutions to leading companies around the world.

We offer:

International travel and exposure to global customers
Diverse and technically challenging projects
Opportunities for career growth and professional development
A supportive and collaborative team environment
Continuous learning and technical training
The chance to work with advanced automation and packaging technologies
A role where no two days are the same

Ready for Your Next Adventure?

If you're passionate about technology, enjoy solving complex challenges, and want to build a career that combines engineering expertise with international travel, we'd love to hear from you.

Apply today and join Mpac Langen as our next Field Service Engineer.

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Zoek vacatures in meer locaties

Field Service Engineer

Travel the world. Solve complex technical challenges. Keep industry-leading automation running.

The Role

What You'll Be Doing

Installation & Commissioning

Service & Maintenance

Customer Support

Reporting & Communication

What We're Looking For

Qualifications & Experience

Skills & Attributes

What Makes You Successful?

Why Join Mpac Langen?

Ready for Your Next Adventure?