19 beste vacatures voor de functie van manager customer service in eindhoven (nieuwe medewerkers gezocht)

English Country Manager
JouwWeb —Eindhoven
- € 3.300 - € 3.700 per maand
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Bachelor
Snel solliciteren
Customer Care Specialist 2
Illumina —Eindhoven
- € 33.000 - € 49.600 per jaar
- Fulltime
- Engels
Customer Service Supervisor Freight
DHL —Eindhoven
- Engels
- Analytisch vermogen
- Budgettering
14 dagen
Customer Service Representative (Dutch)
Advanced Sterilization Products —Eindhoven
- € 29.200 - € 48.600 per jaar
- Microsoft Excel
- Ziekenhuis
- Salesforce
7 dagen
Teammanager Klantdialoog & Digitalisering (32-40 uur)
DELA —Eindhoven
- € 4.841 - € 6.916 per maand
- Parttime
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
Employee customer service X 5
Alloga —Veghel
- € 3.034 - € 3.840 per maand
- Fulltime
- ERP systemen
- Engels
- Microsoft Office
Customer Service (B2B) Representative DACH
Dorel Juvenile Group —Helmond
- € 2.600 - € 3.000 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Zorgverzekering
Partner Success & Escalation manager
Philips —Best
- Fulltime
- Salesforce
- Engels
- Bachelor
Team Lead High-Tech
Prodrive Technologies B.V. —Eindhoven
- € 3.703 - € 6.000 per maand
- Fulltime
- Management
- Engineering
- Engels
Manager Services
Kred'it —Eindhoven
- Fulltime
- Analytisch vermogen
- Teammanagement
- ICT
- Winstdeling
Customer Service Co-ordinator
WD-40 COMPANY —Eindhoven
- Fulltime
- ERP systemen
- Microsoft Office
- Organisatorische vaardigheden
Customer Success Manager | Medium Business
Coosto —Eindhoven
- Parttime
- Hybride werken
- Engels
- Kantoor
- Bachelor
Medior Klantadviseur - Eindhoven
Tuinmaximaal —Eindhoven
- Parttime
- Tweetalig
- Bediening
- Management
- Reiskostenvergoeding
Snel solliciteren
Teamleader Customer Service
Van den Bosch —Erp
- Fulltime
- Engels
- Bachelor
- Managementervaring
Customer Success Manager (Fixed Term Contract 6 mths)
ASSA ABLOY —Veldhoven
- Parttime
- Engels
- Bachelor
- Organisatorische vaardigheden
6 dagen
Teamlead Retail Support
Jumbo Supermarkten B.V. —Veghel
- € 4.500 - € 5.800 per maand
- Fulltime
- Hybride werken
- Kantoor
- Teammanagement
- Retailervaring
- Reiskostenvergoeding
- Zorgverzekering
1 dag
Team Leader Service
ASSA ABLOY —Veldhoven
- Parttime
- Engels
- Bachelor
- Organisatorische vaardigheden
Medior Kundenberater-Venlo Nederland
Tuinmaximaal —Eindhoven
- Lassen
Snel solliciteren
Customer Services medewerker - Pharma
Alliance Healthcare —Veghel
- € 2.400 - € 2.900 per maand
- Parttime
- Engels
- Magazijn
- Communicatieve vaardigheden

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English Country Manager

JouwWeb -
Eindhoven

Snel solliciteren

Vacaturegegevens

Fulltime
€ 3.300 - € 3.700 per maand

Secundaire arbeidsvoorwaarden

Pensioen

Kwalificaties

Engels
E-commerce
Projectmanagement
Bachelor
Zendesk
Budgettering
Nederlands

Volledige vacaturetekst

At JouwWeb (and Webador, our international brand), our mission is to make entrepreneurship accessible for everyone. As our English Country Manager, you’ll be the driving force behind an excellent experience for English-speaking users. You will localize our tool and communications (webador.com), guide and encourage (prospective) customers via email and social media, and spot opportunities to improve the product and customer journey. You will work closely with other Country Managers and serve as a bridge between the English market and internal teams (like Marketing and Development) to share valuable user insights. Your work directly influences customer satisfaction, retention and growth in the different regions.

You will work on

Delivering support via email and social media for small business owners building their website, with a growth mindset.
Helping to identify and prioritise product and CX improvements, driven by customer insights.
Contributing to improve key support metrics like retention, CSAT, and first response time.
Identifying growth opportunities in English-speaking markets — from new online channels to email marketing — collaborating with our marketing team.
Managing our English native team members and working closely with our CS team leads.
Designing experiments to localise our customer communication — from our website to direct customer interactions.
Ensuring product updates are promptly reflected in our knowledge base, response templates or our monthly update-mail, working English-first.
Contributing to AI-, data-, and tech-driven projects to optimize tooling (e.g., Zendesk, chatbot), workflows, and automations.
Maintaining and strengthening Webador's presence and reputation across various online review platforms.

Who we are looking for

3+ years in a support, communication or e-commerce related role; you’re an excellent written and verbal communicator.
Experience in international (English-speaking) support operations; understands regional differences
Native or near-native English; no Dutch required
Strong project management skills, with a structured approach and the ability to maintain clear oversight across multiple priorities
Comfortable with data analysis (CSAT, ticket trends, etc.) and AI tools
You are available 32–40 hours per week.

What you get in return

Competitive salary €3,300–€3,700 per month, based on experience.
Learning & development budget: 5% of your annual salary.
A solid pension plan with no personal contribution.
We meet every week during the team day at the office; the rest of the week you decide where you work best (home or office).
A professional yet informal environment with a flat structure and minimal meetings.
Fun extras when we hit company targets (surprises, team outings, additional bonuses).

About JouwWeb (and Webador)

With JouwWeb, small business owners can easily create a professional website or online store they are proud of. New AI features in our tool make starting a website truly effortless.

Our company is located at Strijp-S in Eindhoven. We are ambitious and growing rapidly, supported by Webador, our international brand. More than 350,000 paying customers worldwide use our service and are very enthusiastic about it (JouwWeb and Webador). By reaching more customers, we increase our impact on entrepreneurship worldwide. Our moonshot is to have 1,000,000 customers by 2030. Despite our growth, we remain a relatively small team of 50 colleagues where everyone aims to make as much individual impact as possible.

We like to keep things simple, both in our product and in our processes. We work in a data-driven way and validate hypotheses with experiments. We have a few meetings; our team works with focus and calm on meaningful improvements.

Apply now!

Are you the English Country Manager we’re looking for, and are you available 32–40 hours per week? Then apply now.

Questions about this vacancy? Contact our localization team lead Nicole at [email protected].

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manager customer service vacatures in eindhoven

English Country Manager

Customer Care Specialist 2

Customer Service Supervisor Freight

Customer Service Representative (Dutch)

Teammanager Klantdialoog & Digitalisering (32-40 uur)

Employee customer service X 5

Customer Service (B2B) Representative DACH

Partner Success & Escalation manager

Team Lead High-Tech

Manager Services

Customer Service Co-ordinator

Customer Success Manager | Medium Business

Medior Klantadviseur - Eindhoven

Teamleader Customer Service

Customer Success Manager (Fixed Term Contract 6 mths)

Teamlead Retail Support

Team Leader Service

Medior Kundenberater-Venlo Nederland

Customer Services medewerker - Pharma

Discover related jobs

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van manager customer service in eindhoven

Zoek vacatures in meer locaties

You will work on

Who we are looking for

What you get in return

About JouwWeb (and Webador)

Apply now!

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