19 beste vacatures voor de functie van head of customer success in eindhoven, nb (nieuwe medewerkers gezocht)

Head of Customer Success
Octiva —Asten
- Fulltime
- Hybride werken
- Engineering
- Engels
- Master
Snel solliciteren
Head of Marketing
Zibber —Eindhoven
- € 5.500 - € 7.000 per maand
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Bachelor
Snel solliciteren
5 dagen
Head of ISC Process Excellence and Transformation
Thermo Fisher Scientific —Eindhoven
- Fulltime
- ERP systemen
- Master
- Continue verbetering
12 dagen
Head of Operations, Diagnostic Imaging
Philips —Best
- Fulltime
- Hybride werken
- Master
- Bachelor
- Managementervaring
Marketing- en communicatiespecialist Fello (24-32 uur)
DELA —Eindhoven
- Tot € 4.750 per maand
- Parttime
- Marketing
- Reiskostenvergoeding
8 dagen
Online marketeer (32-40 uur)
DELA —Eindhoven
- € 5.000 per maand
- Parttime
- AI
- Marketing
- Reiskostenvergoeding
6 dagen
Marketing- en communicatiespecialist 24-32 uur
Fello.nl —Eindhoven
- Tot € 4.750 per maand
- Parttime
- Hybride werken
- Gezondheidsprogramma
- Reiskostenvergoeding
Snel solliciteren
6 dagen
Account Manager UK, France and Benelux
ABF —Eindhoven
- € 3.800 - € 5.000 per maand
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Head of Support
JouwWeb —Eindhoven
- Online sollicitatie
- Hybride werken
- Kantoor
- Master
- Analytisch vermogen
- Budget voor professionele ontwikkeling
Snel solliciteren
Online marketeer 32-40 uur
Fello.nl —Eindhoven
- Tot € 5.000 per maand
- Parttime
- Hybride werken
- SQL
- AI
- Marketing
- Gezondheidsprogramma
- Reiskostenvergoeding
Snel solliciteren
1 dag
Global Consultant Recruiting Technology (Workday)
Vanderlande Industries —Veghel
- € 4.747 - € 6.443 per maand
- Fulltime
- Engels
- Master
- Analytisch vermogen
- Reiskostenvergoeding
- Flexibele werkuren
Workforce Manager I
GXO Logistics —Eindhoven
- Engels
- Analytisch vermogen
- Communicatieve vaardigheden
Facility Project Manager
GXO Logistics —Eindhoven
- Engels
- Master
- Bachelor
Account Manager Wholesale BX - North Holland, South Holland & Utrecht Region
Triumph Intertrade AG —Eindhoven
- Salesforce
- Engels
- Microsoft Office
6 dagen
Customer Service Team Lead
Hunter Douglas —Aarle-Rixtel
- Engels
- Communicatieve vaardigheden
Snel solliciteren
Senior Category Specialist
Plato Group —Helmond
- Online sollicitatie
- Microsoft Excel
- Management
- Marketing
- Flexibele werkuren
14 dagen
Process Engineer - Metal & back end
SMART Photonics —Eindhoven
- Engineering
- Master
Solutions Design Engineer
GXO Logistics —Eindhoven
- Hybride werken
- Microsoft Excel
- CAD
- Engels
Key Account Sales Leader EMEA (OEM & ODM)
Delta Electronics —Helmond
- Fulltime
- Verkoopervaring
- Engineering
- Master
Snel solliciteren

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Customer Success Manager
In Space BV —Eindhoven
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Customer Success Medewerker
Copaco Nederland BV —Eindhoven
We kennen binnen Copaco een hybride manier van werken (werken vanuit kantoor en vanuit huis). Je biedt zelf oplossingen of schakelt door naar de juiste collega.
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Head of Customer Success

Octiva
Asten

Snel solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Engineering
Engels
Master
Tuinbouw

Volledige vacaturetekst

Head of Customer Success

Senior · Full-time · Breda or Leuven

Keep customers smiling.

Build a world-class support team.

Shape the product.

We’re looking for a Head of Customer Success to lead and scale our global support team, ensuring customers get the most from our robots in the field. You’ll be the steady, trusted point of contact from installation to long-term performance, creating a warm and confident experience every step of the way.

You’ll manage the full post-sales journey: deployment, training, support, and performance follow-up. Just as important, you’ll build the foundation for scale: defining processes, improving documentation, and sharing insights with engineering and sales.

You report directly to the CEO and are responsible for support strategy, day-to-day execution, and team growth as we expand internationally.

Your role includes following responsibilities:

1. Making Customers Happy

Ensure every customer request is handled quickly, clearly, and with care.
Proactively manage expectations to build confidence and trust.
Go the extra mile to make customers feel supported and valued.

2. Building the Organisation

Build and lead a strong global support team with clear structure and goals.
Develop documentation, KPIs, and internal processes that scale with growth.
Oversee hiring, training, budgeting, and regional capacity planning.

3. Shaping the Product

Drive product improvements through real-world customer feedback.
Ensure robot service cost aligns with business targets.
Identify recurring issues and push for structural, scalable fixes.

Your profile

Master’s degree, ideally in Engineering, Mechatronics, or a related technical field
Experience in or affinity with horticulture or Controlled Environment Agriculture (CEA): you understand the context and challenges our customers face
Being truly energized by helping others you take pride in making customers successful and enjoy the fast pace of solving real-world challenges
With your commercial mindset you understand that a happy customer is a loyal customer – you act with service and business value in mind
Detail-oriented with a pragmatic mindset, you aim high but keep things moving
A great communicator and collaborator who connects support, engineering, and commercial teams
Fluent in Dutch and English (spoken and written); other languages are a plus.

Our offer

A central, hands-on leadership role in a fast-growing robotics company with global ambition

The opportunity to shape the full customer journey from installation to long-term success

A dynamic, supportive team culture where initiative and follow-through matter

Competitive compensation and plenty of room to grow with us

Octiva is a fast-growing robotics company on a mission to help growers succeed through smart automation. Our advanced robotic systems are designed for high-performance operation in controlled environments, combining technical precision with real-world reliability. We work closely with growers, engineers, and researchers to deliver meaningful innovation that transforms agricultural efficiency and sustainability.

We’re expanding internationally and building a team of driven, collaborative professionals who want to make a real impact — not just on product performance, but on the lives and success of our customers.

Snel solliciteren

Verfijn je zoekopdracht

head of customer success vacatures in eindhoven, nb

Head of Customer Success

Head of Marketing

Head of ISC Process Excellence and Transformation

Head of Operations, Diagnostic Imaging

Marketing- en communicatiespecialist Fello (24-32 uur)

Online marketeer (32-40 uur)

Marketing- en communicatiespecialist 24-32 uur

Account Manager UK, France and Benelux

Head of Support

Online marketeer 32-40 uur

Global Consultant Recruiting Technology (Workday)

Workforce Manager I

Facility Project Manager

Account Manager Wholesale BX - North Holland, South Holland & Utrecht Region

Customer Service Team Lead

Senior Category Specialist

Process Engineer - Metal & back end

Solutions Design Engineer

Key Account Sales Leader EMEA (OEM & ODM)

Related jobs to explore

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van head of customer success in eindhoven, nb

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