Other locations: Primary Location Only
The Opportunity
As an Executive Assistant, you'll provide diversified secretarial and administrative support to a variety of client-serving and Core Business Services (CBS) professionals, including partners and directors. You will also support service line or engagement-specific teams. In this role, you'll call on your experience, skills and knowledge, and a current understanding of firm policies, procedures and practices.
In addition, you may also collect, compile and analyze moderately complex data, and coordinate projects and deadlines directly or through others. You'll work independently, with limited supervision.
Responsibilities
- Arrange and manage calendars and schedule meetings.
- Use firm travel and meeting tools to make travel/meeting arrangements, in accordance with current policies and procedures. Confirm details and create itineraries.
- Apply Ernst & Young's branding and correspondence guidance, to format/edit letters, reports, and correspondence from draft to client-ready stage. Become knowledgeable of firm mailing/delivery processes.
- Maintain documents on appropriate file servers and repositories. Learn and adhere to Ernst & Young's records retention policies.
- Proactively develop relationships with key internal/external client contacts, gaining recognition as a team resource.
- Help with project plans for small project teams, in local and virtual team settings.
- With guidance, manage certain administrative aspects of client engagements.
- Collaborate with colleagues to recommend most cost-effective ways to complete tasks. Apply and share knowledge gained about work processes, resources, and structure and business of the firm/service line/functional group.
- Develop and demonstrate solid knowledge of firm-wide and service line-specific tools, processes, and databases.
- Use Ernst & Young's core technology applications, including Microsoft Word, Excel and PowerPoint. Act as a knowledge resource in one or more of these programs., Be able to train others.
- Resolve straight-forward to moderately complex problems and issues, in accordance with firm policies, under supervision of your counselor.
- Use appropriate judgment and knowledge of firm policies, when sharing sensitive information.
- Handle administrative details and routine issues independently, and take responsibility for completing these on time, at a high quality level.
- Proactively notify the appropriate individual on issues of quality, confidentiality, or risk.
- Collaborate with colleagues to understand client needs and requirements. This will include working with virtual teams.
- Proactively share knowledge with colleagues.
- Anticipate and respond to changing situations. Encourage and help others to do the same.
- Effectively manage conflicting priorities. This involves organizing your workflow, and teaming with colleagues to accomplish tasks and balance workloads.
- Develop and demonstrate a solid working knowledge of the firm's structure, service lines, key personnel, and policies and procedures.
Knowledge and skills requirements
- English, Dutch & Papiamentu language skills - excellent written and verbal communication.
- Effective interpersonal skills, with an ability to interface with personnel at all levels.
- Strong attention to detail, and a commitment to quality.
- Proficiency with automated calendar management tools.
- Excellent software programs knowledge.
Experience
- A minimum of 3+ years of related experience.
Education
- Associate's degree in a related discipline or equivalent work experience.
What’s In It For You:
- Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
- Broaden your horizons by working on highly integrated teams across the globe and collaborating with people from diverse backgrounds—both professionally and culturally.
- Bring out the best in yourself with continuous investment in your personal well-being and career development.
- Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients, and society.
Are you ready to shape your future with confidence? Click to apply!
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
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