10 beste vacatures voor de functie van reservation agent in amsterdam (nieuwe medewerkers gezocht)

Guest Service Agent
Rosewood Hotel Group —Amsterdam
- Weekendbeschikbaarheid
- Hotel
- Gastenservice
- Communicatieve vaardigheden
Reserveringen Agent
Hotel V & The Lobby —Amsterdam
- Engels
- Hotel
- Organisatorische vaardigheden
- Reiskostenvergoeding
Contracts & Travel Administrator
Epson —Amsterdam
- Microsoft Excel
- Engels
- Microsoft Office
Front Office Agent
Vertiq Hospitality Partners —Amsterdam
- € 2.510 - € 2.990 per maand
- Weekendbeschikbaarheid
- Engels
- Hotel
- Gastenservice
- Kosteloos parkeren
- Reiskostenvergoeding
Guest Service Agent
Rosewood Amsterdam —Amsterdam
- Weekendbeschikbaarheid
- Hotel
- Gastenservice
- Communicatieve vaardigheden
Snel solliciteren
Front Office Agent
Radisson Hotel & Suites Amsterdam South —Amsterdam
- € 2.510 - € 2.990 per maand
- Weekendbeschikbaarheid
- Engels
- Hotel
- Gastenservice
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
Groepsreserveringen Agent
Hotel V & The Lobby —Amsterdam
- Fulltime
- Engels
- Hotel
- Reiskostenvergoeding
7 dagen
Revenue and Reservations Manager
InterContinental —Amsterdam
- Microsoft Powerpoint
- Microsoft Excel
- Hotel
- Productkorting werknemers
- Reiskostenvergoeding
6 dagen
Front Office Employee
NOVOTEL —Hoofddorp
- Fulltime
- Engels
- Hotel
- Restaurant
- Reiskostenvergoeding
Snel solliciteren
Corporate Sales Manager - Clay Hospitality
Clay Hospitality —Hoofddorp
- Fulltime
- Verkoopervaring
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
7 dagen

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Reserveringen Agent
Hotel V & The Lobby —Amsterdam
Via de afdeling Reserveringen gaat de reis van onze gasten al van start; zij maken voor het eerst (persoonlijk) kennis met ons hotel middels onze enthousiaste…
Call Center Sales Agent
Jumpsquare Group —Amsterdam Noord
Je weet succesvol boekingen te verwerken in onze systemen en verstuurd waar nodig offertes. Alle arbeidsvoorwaarden zijn op basis van een fulltime dienstverband…

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Guest Service Agent

Rosewood Hotel Group -
Amsterdam

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Vacaturegegevens

Fulltime

Kwalificaties

Gastenservice
Communicatieve vaardigheden

Volledige vacaturetekst

General Information

Country/Region

Netherlands

Province/City

Amsterdam

Hiring Entity

Rosewood Amsterdam

Department

Rooms - Front Office

Job Type

Fixed Term Contract

Job Description

As a Guest Service Agent, you’ll be the first point of contact for many of our guests — via phone, email, and online channels — responsible for managing room and outlet reservations with professionalism, precision, and warmth. Your role ensures our guests feel valued from the very beginning.

What We Entrust You With

Handle incoming reservation inquiries for rooms, restaurants, spa, and other outlets
Input and manage bookings accurately using our Property Management and Reservation Systems (e.g., Opera, SynXis, SevenRooms, etc.)
Communicate with guests via phone and email to confirm details, upsell services, and personalize stays
Collaborate with front office, concierge, F&B, and spa teams to ensure a coordinated guest experience
Monitor availability and adjust bookings in line with hotel revenue and occupancy strategies
Maintain clear and professional documentation of guest preferences, requests, and special occasions
Provide exceptional service and prompt follow-up to all guest queries and changes

What We Are Looking For

Prior experience in hotel reservations, guest services, or front office preferred
Familiarity with hospitality systems (Opera Cloud, SevenRooms, etc.) a plus
Strong verbal and written communication skills
Detail-oriented, organized, and calm under pressure
A passion for excellence and a proactive mindset
Fulltime position
Flexibility to work shifts including weekends and holidays, as needed

What We Offer

A supportive, team-focused work environment
Competitive salary and benefits package
Opportunities for professional development within a luxury setting
Associate recognition and wellness programs
The chance to contribute meaningfully to every guest’s journey

Let your attention to detail and passion for hospitality shine – even behind the scenes.

Together, we make the place.

About Us

Rosewood Amsterdam is welcoming guests since May 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat features 134 elegantly designed guestrooms and suites, many of which offers breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests can delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.

For memorable gatherings and events, our hotel offers a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel honors the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.

The heart of our public areas are the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.

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reservation agent vacatures in amsterdam

Guest Service Agent

Reserveringen Agent

Contracts & Travel Administrator

Front Office Agent

Guest Service Agent

Front Office Agent

Groepsreserveringen Agent

Revenue and Reservations Manager

Front Office Employee

Corporate Sales Manager - Clay Hospitality

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van reservation agent in amsterdam

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