Odido is on a mission to become the most customer-driven telco in the Netherlands. We believe technology only matters when it serves people, when systems work, people can work, and customers get helped better. That’s why we build with care and intent: Human in how we collaborate, Optimistic about what we can improve, and Forward-thinking in the choices we make for tomorrow.
The role
As Senior Designer Media Services, reporting to the Manager Media Design & Operations, you help shape the TV experience customers rely on every day, by keeping our IPTV and OTT networks stable, scalable, and ready for what’s next. Your work sits at the intersection of design and reality: turning high-level design principles into practical documentation, templates, and end-to-end designs that teams can actually build, run, and improve.
You gather input from all relevant stakeholders, integrators, developers, operations, and others across NT&IT, to make sure designs meet both technical and business requirements. And once services move from paper to production, you stay close: overseeing implementation, supporting maintenance of media network elements, and continuously optimizing performance through monitoring, forecasting, and capacity management.
This role matters because the media ecosystem is complex: multi-vendor, multi-domain, and always under pressure from changing customer behavior and growing traffic. You help keep service continuity high through resiliency thinking, disaster recovery procedures and automatic network failover, while also staying sharp on security, compliance risks, and interoperability challenges. The impact is direct: the stability and quality of our TV network underpins customer-facing services and influences customer experience and business performance.
Responsibilities
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Design, deploy and maintain IPTV & OTT media network elements
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Translate business demand into clear technical solutions for media services
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Deliver end-to-end designs, including design documentation and reusable templates
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Monitor and optimize TV network performance; proactively resolve bottlenecks
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Drive capacity planning, forecasting, and lifecycle management of the media ecosystem
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Coordinate with architects, principal engineers, vendors, integrators, developers and Media Operations
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Support troubleshooting and incident resolution for TV services, including continuity and resiliency measures
About the Team
You’ll join a media domain that works like a true system-integrator environment: engineers, integrators, developers and operations colleagues relying on each other to keep an end-to-end TV ecosystem healthy. It’s a team that relies on each other, values openness and craftsmanship, balancing day-to-day reliability with continuous improvement and newer technologies across IPTV and OTT.
At Odido, we believe in people.
We personally review every application. No keyword filters, no automated decisions.
That’s why we ask you to briefly share why this specific role at Odido fits your experience and ambition.
If it’s a match, we’ll notice. We do not hire your AI (yet)…
We want to become the most human-centred telecom provider in the Netherlands. That might sound odd from an IT or network role, but that's exactly where it starts. Because without stable systems, a reliable network and smart technology there's no conversation, no connection, no trust. You make sure everything runs, even when nobody notices. And that's precisely the point. Even if the customer doesn't see you, your impact is felt in every conversation, every connection and every moment it just works. Because when the technology is solid, people can work, customers can be helped, and trust is built.
At Odido we're there for each other. We see each other's talents. We listen and always look at what's possible, technically, personally and in the way we work together. Because you're at your best when you can grow, Odido gives you all the space you need for that. Together we look at where your ambition and talent lie and make sure you get the opportunities to grow in your own way, whether that's deeper technical specialisation, a broader architect role, or a step towards tech leadership.
At Odido, you build and manage critical infrastructure at a national scale; ensuring reliability, performance, and security for millions of customers. You work on technology that truly matters, with a direct impact on how our network and IT services perform every day.
In return, we offer a competitive salary and a well-balanced total rewards package, including:
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A role-based bonus aligned with your performance;
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30 days of annual leave (full-time), plus an extra day off after Ascension Day;
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Hybrid working model: 3 days in the office and 2 days from home;
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A €350 voucher to choose your own mobile phone; yours to keep;
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A personal learning budget and access to more than 200 training courses;
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A solid pension plan through Zwitserleven;
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Discounts on your Odido Internet & TV or Klik & Klaar subscription;
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A bike lease scheme for sustainable commuting;
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Employer contribution to your gym membership;
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Access to a wide range of discounts on products and services.
We work together to deliver stable, scalable, and future-proof technology; and we celebrate the impact we make.
In short: you build what keeps us running, your work is visible, and you’re supported to keep growing.
Some things you cannot learn at university, but you possess them by nature.
Your core personality is empathic, decisive, curious, people-focused, authentic, and honest. You know the difference between managing and coaching, and when to apply which. You embrace challenges and are eager to grow. These are traits we’re looking for not only in managerial roles but in every Odido colleague, at every level.
Must-Haves
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HBO/WO level education in IT, Computer Science, Electrical Engineering, or equivalent experience
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~5+ years experience designing and supporting media/IPTV/OTT services in a complex environment
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The ability to translate business needs into practical, end-to-end technical designs
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Confidence in performance monitoring, forecasting, and capacity management to keep services stable
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Strong documentation discipline (HLD/LLD, diagrams, templates) and keeping it current
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Solid understanding of internet/networking fundamentals (e.g., DNS, HTTP/S, TCP/IP, UDP, routing, VLANs)
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Mature collaboration skills: able to align engineers, developers, operations and commercial stakeholders
Nice-to-Haves
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Hands-on experience with CA/DRM, CDN, transcoding, middleware, OTT protocols, STBs and client devices
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Experience in a multi-vendor environment where interoperability is a daily reality
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Basic Linux experience and virtualization knowledge (e.g., VMware, OpenStack, OpenShift, KVM)
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Exposure to cloud infrastructure, containerization and/or NFV concepts
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Experience designing resiliency patterns (DR, failover automation) and security/compliance measures
Please note:
You must already live in the Netherlands, preferably within ~30 km of The Hague, and you’ll work at least 3 days per week from our Den Haag office.
Even though we have many different colleagues, we look for a few typical Odido traits in every new team member. You need to be able to handle a changing organisation. The world of communications changes every day, and we need to grow along with it. Being naturally curious and interested in the technology we work with and the industry we're in helps enormously.
