20 beste vacatures voor de functie van customer service manager in purmerend, nh (nieuwe medewerkers gezocht)

Temporary Team Manager Customer Services the Netherlands
Cygnific B.V. —Amsterdam
- € 22,00 - € 31,50 per uur
- Overwerk
- Hybride werken
- Engels
- Bachelor
Snel solliciteren
2 dagen
Customer Service Representative
ASSA ABLOY —Heerhugowaard
- CRM-systemen
- Bovenwettelijk betaald verlof
6 dagen
Customer Success Manager (Nonprofit / NGO)
Salesforce —Amsterdam
- Fulltime
- Salesforce
Service Delivery Manager
ITQ —Beverwijk
- Fulltime
- Hybride werken
- Engels
- Bachelor
- ICT
Snel solliciteren
3 dagen
Customer Service Representative (CSR)
MICROPORT ORTHOPEDICS —Amsterdam-Zuidoost
- € 35.000 per jaar
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Microsoft Office
Snel solliciteren
6 dagen
Sales Executive Nextens
RELX —Amsterdam
- € 59.300 - € 108.800 per jaar
- Fulltime
- Communicatieve vaardigheden
- Fiscale ervaring
10 dagen
Customer Care Representative
bioventus —Amsterdam
- € 3.200 - € 3.500 per maand
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Engels
Customer Service Representative Benelux
Marchon Europe B.V —Amsterdam Westpoort
- Vanaf € 2.500 per maand
- E-mail
- Hybride werken
- Microsoft Excel
- Verkoopervaring
- Engels
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
EMEA Customer Care Supervisor
Verathon —Amsterdam Oost
- Fulltime
- ERP systemen
- Engels
- Windows
2 dagen
Support & Platform Manager | Customer Service
MatchMatters BV —Diemen
- € 35 - € 50 per maand
- Fulltime
- Reiskostenvergoeding
Snel solliciteren
Customer Service Representative
ASSA ABLOY Entrance Systems Nederland —Heerhugowaard
- € 2.400 - € 3.500 per maand
- Fulltime
- Hybride werken
- Microsoft Outlook
- Verkoopervaring
- Salesforce
- Reiskostenvergoeding
- Bovenwettelijk betaald verlof
Snel solliciteren
3 dagen
Enterprise Customer Success Manager
Palo Alto Networks —Amsterdam
- Fulltime
- Azure
- Verkoopervaring
- DevOps
4 dagen
Customer Success Engineer (Kotlin Multiplatform)
JetBrains —Amsterdam
- Hybride werken
- Engels
Senior Customer Success Manager- UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
4 dagen
19327 - GTBD - Transaction Banking - Customer Support - AVP (Amst)
Sumitomo Mitsui Banking Corporation —Amsterdam Zuid
- Hybride werken
- Engels
- Teammanagement
- Managementervaring
Client & Product Success Manager
Adaptive Teams —Amsterdam Centrum
- Thuiswerk
- Analytisch vermogen
- Werk vanuit huis
- Flexibele werkuren
Customer Service Medewerker Benelux (FR/NL)
Butternut Box —Amsterdam
- € 34.000 per jaar
- Weekendbeschikbaarheid
- Hybride werken
- Engels
- Kantoor
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
Klantenservice medewerker
Energyhouse —Amsterdam Oost
- € 2.500 - € 2.900 per maand
- Parttime
- Hybride werken
- Microsoft Outlook
- Verkoopervaring
- Salesforce
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
4 dagen
Customer Service Assistant
Moët Hennessy —Amsterdam
- Fulltime
- Engels
- Microsoft Office
Customer Success Manager
Amdax —Amsterdam
- € 3.500 - € 4.300 per maand
- Fulltime
- Engels
- Bachelor
- Reiskostenvergoeding
Snel solliciteren

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Temporary Team Manager Customer Services the Netherlands

Cygnific B.V. -
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime
€ 22,00 - € 31,50 per uur
2 dagen geleden

Kwalificaties

Engels
Bachelor
Nederlands

Volledige vacaturetekst

*Temporary role: 1st of August - end of 2026*

*Dutch required*

Are you a people-first leader with a passion for team development, performance, and continuous improvement? Do you thrive in a dynamic, international environment? Then this opportunity might be the perfect next step for you.

At Cygnific, we are looking for a Team Manager who is energised by coaching people, optimising processes, and fostering a culture of collaboration, quality, and growth. You’ll work within our KLM team with an environment where people matter, and impact is real.

What will you be doing as a Team Manager at Cygnific?

As Team Manager, you are the driving force behind your team’s development, performance, and engagement. You build a high-performing and people-oriented culture by translating strategic goals into actionable plans, ensuring your team is aligned, motivated, and set up for success.

You act as a facilitator and a process improver, balancing people needs with business objectives. You’re closely involved in all aspects of team management: from onboarding and development to performance feedback. You proactively monitor results, spot improvement opportunities, and work closely with stakeholders to ensure a strong and sustainable operation.

Your main responsibilities:

People Management & Development

You coach, develop and inspire your team members, creating a supportive and high-performance culture
You facilitate smooth onboarding for new colleagues and support continuous (career) development
You actively contribute to team well-being and engagement, reducing absenteeism and boosting morale
You provide regular feedback and identify training or coaching needs
You empower your team to take ownership and celebrate successes together
You monitor attendance, handle absences, and manage employee relations in a fair and transparent way.

Operational Control

You translate strategy into day-to-day team plans, ensuring clear goals and strong results
You monitor and report on performance, and take timely actions to stay on track
You manage administrative tasks such as scheduling, authorising overtime and updating HR systems
You continuously improve procedures and encourage your team to think and act proactively.

Organisational Alignment

You act as the key link between your team and the wider organisation, ensuring alignment with company goals
You advise the Operations Manager and other stakeholders with valuable insights on performance and improvements
You keep communication open and clear — your team always knows where they stand and how they contribute
You are the go-to person for your specific product, market or activity.

Continuous Improvement

You monitor processes and spot areas for improvement
You make sure changes are embedded and communicated effectively
You take a proactive role in improvement initiatives, sharing your knowledge and ideas
You stay up to date in your field and apply new insights where relevant.

What do you bring?

Hbo working and thinking level
At least 3 years of experience in a (call centre) people management or team coaching role, preferably in a service-oriented environment

A strong sense of ownership, structure and adaptability
You’re results oriented, experience with KPIs is a must
You’re proactive, hands-on, and always looking to support your team and improve how things are done
You can switch easily between strategy, operations and people matters
You communicate clearly, in both Dutch and English.

What do we offer you?

An hourly rate between €22,00 and €31,50, depending on experience (for independent workers this is in discussion).
A hybrid working model – partly from home, partly from our beautifully renovated office in Amsterdam Westerpark
Great focus on your development: workshops, training and growth opportunities
Social events like the annual Cygnific BBQ, quarterly drinks and our legendary Cygnific Unlimited party.

About Cygnific

Cygnific is a proud subsidiary of KLM. With an international team of colleagues from over 30 countries, we offer 24/7 customer contact in more than 10 languages – via phone, email, social media, and chat. We operate not only from the Netherlands, but also from the Philippines and Curaçao. Our mission? To make every interaction unforgettable.

We believe in teamwork, having fun, and challenging each other to reach your full potential. Diversity isn’t a trend for us, it’s the standard.

Ready to make impact?

Apply via the apply button!

For questions, please feel free to reach out to [email protected]

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customer service manager vacatures in purmerend, nh

Temporary Team Manager Customer Services the Netherlands

Customer Service Representative

Customer Success Manager (Nonprofit / NGO)

Service Delivery Manager

Customer Service Representative (CSR)

Sales Executive Nextens

Customer Care Representative

Customer Service Representative Benelux

EMEA Customer Care Supervisor

Support & Platform Manager | Customer Service

Customer Service Representative

Enterprise Customer Success Manager

Customer Success Engineer (Kotlin Multiplatform)

Senior Customer Success Manager- UK / Netherlands

19327 - GTBD - Transaction Banking - Customer Support - AVP (Amst)

Client & Product Success Manager

Customer Service Medewerker Benelux (FR/NL)

Klantenservice medewerker

Customer Service Assistant

Customer Success Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in purmerend, nh

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